'cause i always pay random people's bills..

United States
April 10, 2018 1:20am CST
my mom just got out of the hospital,and in the interim,one of her bills got behind.. and of course they sent a threat.. so i called them up,had her account number,and asked for the balance so it could be paid. "oh,we can't give that out,we'd have to talk to her" she's on morphine.she's been in the hospital.you really don't want that.that's why i'm calling for her. "we can give no information out.." LOOK.i realize you have rules.i'm not asking YOU for money,i'm asking you if you WANT your money now. "we can't do that..but we can send papers so she can authorize you" fine,whatever.now you're gonna wait too. "oh,but you can pay it right now with a credit card" suddenly,i felt like i was in monty python's cheese shop skit.. do you in fact,have any cheese at all?uh...nope. i went through this same crap when my dad was terminal.hey lady,sooner or later,i'm the one you got to deal with anyway.. i think next time i will hand to phone to her..and they can have fun trying to figure out what she's saying.
10 people like this
8 responses
@KrauseHome (36448)
• United States
18 Apr 18
Personally the problem is many times the people they hire to collect the bills. Especially when it goes to collections. Many times the people are unwilling to ever work with someone, and they can many times be demanding. Why they would not allow you to pay the bill before then finally saying if you use a Credit Card is beyond me.
2 people like this
• United States
19 Apr 18
i called them directly tho..if it were a collector i'd expect that..
1 person likes this
@LadyDuck (457315)
• Switzerland
10 Apr 18
Do it, give the phone to your mom, but before tell them "good luck". Those people are so dumb.
2 people like this
@shaggin (71655)
• United States
27 Apr 18
Oh my gosh I wild have been so irked while talking to that lady! When they dismissed her they should have put you down as the advocate to speak for her when she couldn't then Yu could have helped with all this so much easier.
1 person likes this
@crossbones27 (48395)
• Mojave, California
10 Apr 18
All in cahoots miss lady. Yeah weird they would not except money, but if pay this way so we can get our big banks some love also to make us look good then its OK. Also use credit card they can get so much info off of you my guess any way. Heath does not matter in this greedy country.
2 people like this
@PatZAnthony (14752)
• Charlotte, North Carolina
20 Apr 18
It is a bit crazy what they put us through at times. Yes, they do have rules, but ones like you are talking about just make no sense and complicate an already complicated situation
1 person likes this
@ridingbet (66857)
• Philippines
25 Apr 18
shouldn't they be more appreciative because you are paying the bills?
1 person likes this
• United States
26 Apr 18
you would think..
1 person likes this
@DianneN (246334)
• United States
19 Apr 18
Oh, how awful! I would have asked for the supervisor. I'm sure this isn't the first time it's happened.
1 person likes this
@porwest (78761)
• United States
12 Apr 18
Egads! You would think they would want their money no matter who was cutting the check. I mean, it's not like you were asking for a copy of her medical history. It kind of makes you think...screw your money, Just keep trying to collect from the one who can't pay you anything.
1 person likes this