RANT: "What are you FKG doing?"

@Shavkat (137189)

Philippines

May 17, 2018 11:32pm CST

I was having a free lesson online to a student and the mother informed me that her son cannot able to focus during the class. She requested to stop the class last night. I had done the protocol that she can have another lesson with her son next time. All of a sudden an admin from the headquarter sent a foul statement: "What are you f**k**g doing?" By the way, the admin can send messages through the chatbox instantly. I must admit that I felt so violated and disrespected. I wanted to let it go and forget this concern. But then, I cannot get over and reported to the customer service today. "If you are in my position, would you let it go?" "What will you do if you are in such situation?" Image Credit: clker.com

14 people like this

19 responses

@silvermist (19702)

• India

18 May 18

You did right in reporting to the customer service.

3 people like this

@Shavkat (137189)

• Philippines

18 May 18

I agree, my friend. It is really not acceptable. He needs to be polite towards people.

2 people like this

@Shavkat (137189)

• Philippines

19 May 18

@silvermist I agree. It would be a big lesson for him. He was really apologetic up to this date.

1 person likes this

@silvermist (19702)

• India

19 May 18

@Shavkat Hope he learned his lesson and would not repeat such behavior.

1 person likes this

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@LadyDuck (457249)

• Switzerland

18 May 18

No, I would have not let it go, rude people must always be reported.

2 people like this

@Shavkat (137189)

• Philippines

18 May 18

I agree. I was totally in a mode of going burst out at that time. Today, I had received the resolution and the person involved is in a coaching session and the company apologized.

1 person likes this

@Shavkat (137189)

• Philippines

18 May 18

@LadyDuck I was also surprised a while back, a colleague of him have a class with me. She apologized on behalf of him.

1 person likes this

@LadyDuck (457249)

• Switzerland

18 May 18

@Shavkat I am glad that the company well received your reporting and they apologized.

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@popciclecold (35022)

• United States

21 May 18

I would talk to someone who could help me. That was awful.

1 person likes this

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@popciclecold (35022)

• United States

21 May 18

@Shavkat Good for you. The person needs to know they can't get away talking to people like that.

1 person likes this

@Shavkat (137189)

• Philippines

21 May 18

@popciclecold I agree. I had kept the proof for future reference. It was a big lesson for him.

@Shavkat (137189)

• Philippines

21 May 18

It was indeed a bad encounter. I had formally reported him and did an apology for the unacceptable behavior.

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@ridingbet (66857)

• Philippines

18 May 18

bad...baD...bad. that person should be put on firing squad for saying a bad word. keep the comment kabsat. that could be your proof of the foul-mouth person.

1 person likes this

@Shavkat (137189)

• Philippines

18 May 18

It was really a bad situation for him. I had a lot of snapshots. He can never deny it.

1 person likes this

@Shavkat (137189)

• Philippines

18 May 18

@ridingbet They took one of my class this evening. One of his colleagues talked to me about this concern. They were apologizing and this person was having a coaching session.

1 person likes this

@ridingbet (66857)

• Philippines

18 May 18

@Shavkat yes and report him to HR. even though you are not near this person, it is already taped or printed in the chatbox about his rudeness so good luck to him if he cannot answer the questions of the admin.

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@aureliah (24319)

• Kenya

22 May 18

Is that even a language for professionals?

1 person likes this

@Shavkat (137189)

• Philippines

22 May 18

Exactly. This is the worst statement that I have heard from an admin. Not too professional.

1 person likes this

@Shavkat (137189)

• Philippines

26 May 18

@aureliah That's what I also thought about it. He should find a new career.

1 person likes this

@aureliah (24319)

• Kenya

24 May 18

@Shavkat He should change his career to something else.

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@Icydoll (36717)

• India

18 May 18

That's very bad..it's disrespectful too..you should not let it go my dear friend...rude people should be reported

2 people like this

@Shavkat (137189)

• Philippines

18 May 18

I did report him today. It was really shocking for this admin to disrespect me. I was so in rage but tried to conceal my feelings about it. That's what makes me a professional despite such situation.

1 person likes this

@lovinangelsinstead21 (36850)

• Pamplona, Spain

24 May 18

jThat is indeed a bad way for them to act. They should not be writing or saying those kind of things at all regardless of what happens. If her son has attention problems its up to her to try and remedy the situation not you.

1 person likes this

@Shavkat (137189)

• Philippines

24 May 18

That's really insane for the admin staff to do. It is not acceptable in any way. Thus, I gave him a big lesson.

Belle Starr (Iz)

@BelleStarr (61047)

• United States

19 May 18

That is not just rude it is disrespectful and you did the right thing.

1 person likes this

@Shavkat (137189)

• Philippines

19 May 18

Last night, the company's admin contacted me and this asked somebody to apologize. This time, I called their attention. The good thing that I had secured some snapshots of it.

1 person likes this

Valerie J. Routhieaux

@just4him (305417)

• Green Bay, Wisconsin

19 May 18

Did the student and mother also hear the exchange? That would be bad. It was a shame admin was unprofessional. I would have talked to your superior in that situation.

1 person likes this

@Shavkat (137189)

• Philippines

21 May 18

Unfortunately, the mother and child had seen the admin's message. I was really shocked when he had sent this kind of statement. The lucky moment, they didn't understand the English language much. However, what if they translated this into their own language. It will be ashamed of the admin staff.

1 person likes this

@Shavkat (137189)

• Philippines

22 May 18

@just4him You definitely said it right on this concern. I felt bad that mother and child were able to witness the bad act of this admin staff.

1 person likes this

Valerie J. Routhieaux

@just4him (305417)

• Green Bay, Wisconsin

21 May 18

@Shavkat They should be ashamed of the admin staff for what they saw, even if they didn't understand it. Some things are understood, even without a translation.

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@JESSY3236 (18886)

• United States

18 May 18

I wouldn't have let it go either. That wasn't professional.

1 person likes this

@Shavkat (137189)

• Philippines

19 May 18

I agree. It was really my first time to be disrespected virtually. Last night, the company arranged an open confrontation online and this person feels ashamed of what he did. I do think he should.

1 person likes this

@Shiva49 (26190)

• Singapore

20 May 18

Some go overboard. It may be their nature but it is certainly not on as it is plain offensive. Good that you did not let this go as acceptable - siva

1 person likes this

@Shavkat (137189)

• Philippines

20 May 18

I do think that there is some difference in culture or work practices in company's country. But then, the company is catering virtual teachers across the border. Thus, the admin or staff should learn how to deal with the cultural differences. Taking note the word professionalism.

1 person likes this

@Shavkat (137189)

• Philippines

20 May 18

@Shiva49 I hope people should consider this. It is quite difficult to grasp the basic protocol.

1 person likes this

@Shiva49 (26190)

• Singapore

20 May 18

@Shavkat I have always adjusted to the culture of the host country and am sensitive to their feelings. One can convey the same message in different ways - siva

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@YrNemo (20261)

•

19 May 18

I hope they will explain to you why that person sent you that rude message. They also should apologize to you.

1 person likes this

@Shavkat (137189)

• Philippines

19 May 18

I had received an apology letter from the company a day ago. One of his colleagues arranged a 25 minutes video call. He cannot face me and asked somebody to apologize for him. Coward! The reason why he did is due to frustrations and being pressured. What a lame alibi, right?

@porwest (78761)

• United States

19 May 18

I'd have a response. But then, I have no filter. lol

1 person likes this

@Shavkat (137189)

• Philippines

21 May 18

I know what you mean. I had a couple of ill words after having the encounter offline. This admin staff needs a big lesson and reported him. I had to keep the snapshots. I can use it against them in the future.

1 person likes this

@Jessabuma (31700)

• Baguio, Philippines

18 May 18

I will surely do the same way as yours... This is disrespectful. I will not tolerate this kind of person.

1 person likes this

@Shavkat (137189)

• Philippines

18 May 18

Indeed, my friend. It is my first time to deal with such situation. The company needs to take some actions about his behavior.

1 person likes this

@Jessabuma (31700)

• Baguio, Philippines

18 May 18

@Shavkat yes that's right my friend

1 person likes this

@Shavkat (137189)

• Philippines

18 May 18

1 person likes this

@louievill (28851)

• Philippines

18 May 18

I won't let it pass without hitting back," respect begets respect "

1 person likes this

@Shavkat (137189)

• Philippines

18 May 18

I agree. This evening, I had a conversation with his colleague and asking for forgiveness.

1 person likes this

@Aquitaine24 (11651)

• San Jose, California

11 Sep 18

An administrator needs to be setting an example.That was not a good example.

@Aquitaine24 (11651)

• San Jose, California

11 Sep 18

That kind of behavior was incredibly unprofessional.If you were breaking a rule,a more diplomatic tone and language would have been far more appropriate.

@rakski (112925)

• Philippines

18 May 18

Report. Report. Report. I am pretty sure you have the proof. And I hope you don't stop until there will be action and sanctions given to that person.

1 person likes this

@Shavkat (137189)

• Philippines

18 May 18

I had secured a lot of snapshots. I received an apology letter from the company this afternoon. This person is having a coach session.

@sw8sincere (5204)

• Philippines

18 May 18

Yes this is very disrespectful. By the way, are you an online ESL teacher?

1 person likes this

@Shavkat (137189)

• Philippines

18 May 18

You are right, my friend. I am an online ESL teacher. In every angle, he did a wrong act. I think he is having a sanction now.

1 person likes this