RANT: "What are you F**K**G doing?"
May 17, 2018 11:32pm CST
I was having a free lesson online to a student and the mother informed me that her son cannot able to focus during the class. She requested to stop the class last night. I had done the protocol that she can have another lesson with her son next time. All of a sudden an admin from the headquarter sent a foul statement: "What are you f**k**g doing?" By the way, the admin can send messages through the chatbox instantly. I must admit that I felt so violated and disrespected. I wanted to let it go and forget this concern. But then, I cannot get over and reported to the customer service today. "If you are in my position, would you let it go?" "What will you do if you are in such situation?" Image Credit: clker.com
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I do think that there is some difference in culture or work practices in company's country. But then, the company is catering virtual teachers across the border. Thus, the admin or staff should learn how to deal with the cultural differences. Taking note the word professionalism.
Unfortunately, the mother and child had seen the admin's message. I was really shocked when he had sent this kind of statement. The lucky moment, they didn't understand the English language much. However, what if they translated this into their own language. It will be ashamed of the admin staff.
• Pamplona, Spain
jThat is indeed a bad way for them to act. They should not be writing or saying those kind of things at all regardless of what happens. If her son has attention problems its up to her to try and remedy the situation not you.
I had received an apology letter from the company a day ago. One of his colleagues arranged a 25 minutes video call. He cannot face me and asked somebody to apologize for him. Coward! The reason why he did is due to frustrations and being pressured. What a lame alibi, right?
I agree. I asked him not to say this foul word. I personally think that he got the message and never replied. Thus, he was being reported and asked the company's customer service to give a sanction. It is not acceptable behavior for me.