A Civil Response From Just Fashion Now

@kobesbuddy (55719)
East Tawas, Michigan
May 21, 2018 9:59am CST
Two months after placing an order, I finally got a very respectful response from Just Fashion Now. Nope, this time they did not ask why I'm being so impatient. Instead, they apologized because this pair of boots is out of stock and they are no longer available. I was kindly asked if I would like to place another order, for a different pair of boots. I promptly gave them a definite 'Nope. I'd like my money refunded into my bank account, today!' They very politely said 'Yes, I will honor your request. Is there anything else that I can do for you today?' I thought yes, get a different job!
9 people like this
9 responses
@Happy2BeMe (74936)
• Canada
21 May
Glad to hear that you are finally getting your money back.
2 people like this
@kobesbuddy (55719)
• East Tawas, Michigan
21 May
It's ridiculous, why didn't they tell me these boots are out of stock, in March? lol
1 person likes this
@Happy2BeMe (74936)
• Canada
21 May
@kobesbuddy doesn't make much sense
1 person likes this
@kobesbuddy (55719)
• East Tawas, Michigan
21 May
@Happy2BeMe I'm not sure what their long delay is all about:(
1 person likes this
@Courtlynn (55262)
• United States
21 May
I wouldn't have gotten a different pair either. Good for you!
1 person likes this
@kobesbuddy (55719)
• East Tawas, Michigan
21 May
The reason they were being nice, so I'd select a different pair of boots. Nope!:(
1 person likes this
@Courtlynn (55262)
• United States
21 May
@kobesbuddy right. Shame on them
1 person likes this
@kobesbuddy (55719)
• East Tawas, Michigan
21 May
@Courtlynn If they want our business, their company needs to make some changes.
1 person likes this
@aureliah (18857)
• Kenya
22 May
This has been such a long wait. I would also have asked for my money
1 person likes this
@kobesbuddy (55719)
• East Tawas, Michigan
22 May
Today, they tried to get me to wait, even longer! I told them, NO WAY!
1 person likes this
@aureliah (18857)
• Kenya
23 May
@kobesbuddy Don't even bother about the boots now
1 person likes this
@kobesbuddy (55719)
• East Tawas, Michigan
23 May
@aureliah They need to refund my $25 and get on with their life.
1 person likes this
@mnglsp (1596)
• Philippines
21 May
Wow! Wish I'll have the same luck.
1 person likes this
@kobesbuddy (55719)
• East Tawas, Michigan
21 May
It's crazy, to wait so long for nothing:(
1 person likes this
@mnglsp (1596)
• Philippines
22 May
@kobesbuddy Yeah I know. But at least they already said the problem already.
1 person likes this
@kobesbuddy (55719)
• East Tawas, Michigan
22 May
@mnglsp I still don't have the money, as of today.
1 person likes this
@Juliaacv (33411)
• Canada
21 May
Oh that is good that they are righting things with you after such a long wait.
1 person likes this
@kobesbuddy (55719)
• East Tawas, Michigan
21 May
They should have refunded my money, a month ago.
1 person likes this
@Juliaacv (33411)
• Canada
21 May
@kobesbuddy Better late then never.
1 person likes this
@kobesbuddy (55719)
• East Tawas, Michigan
21 May
@Juliaacv Yes, I agree they are at least gonna refund my $35.
1 person likes this
@rakski (22123)
• Philippines
23 May
good for you they will refund it hopefully soon.
1 person likes this
@kobesbuddy (55719)
• East Tawas, Michigan
23 May
They said it will be refunded in one week.
• United States
23 May
All they want to do is make a sale. Bet they were surprised by your response.
1 person likes this
@kobesbuddy (55719)
• East Tawas, Michigan
23 May
They aren't refunding as quickly as I'd hoped.
@allen0187 (33949)
• Philippines
22 May
Hope you get your money back!
1 person likes this
@kobesbuddy (55719)
• East Tawas, Michigan
22 May
If they don't put it back, there will be a war!
1 person likes this
@NJChicaa (46368)
• United States
21 May
That’s good that they will process the refund for you. Some places will only give you a credit.
1 person likes this
@kobesbuddy (55719)
• East Tawas, Michigan
21 May
If they only gave me credit, I'd be very angry!
1 person likes this