I won't be eating there ever again.
By AmberLynn
@ScribbledAdNauseum (104632)
United States
June 6, 2018 7:40pm CST
I try not to make more than one discussion a day but I am breaking that self imposed rule today.
I went out to eat at a Mexican restaurant today. One that is just up the road but also one that we don't often go to.
The last time I was there (the time before this one), we were stared at but otherwise ignored by the waitstaff. It took forever for them to bring us our ticket and the food's quality and quantity didn't meet the price.
This time we were attended to more thoroughly but the food quality wasn't what I wanted and the alcohol was.... It wasn't good.
First let me say that the chips? Were warm but not hot, and went cold fast. The salsa? watered down and not spicy or flavorful at all. The guacamole? It was alright but not the best, it was probably one of the better things from the entire meal.
My raspberry margarita tasted like tomato juice at first and there was barely any alcohol. I ordered it frozen but they didn't add enough ice into it at all (atleast in my opinion).
The Enchilada Poblanos? I didn't taste any poblano peppers, the mole sauce wasn't flavorful (until the very end). The salad? Very little guac and no sour cream, the lettuce was also warm though not "cooked". The rice and beans were ok.
There were only a few other customers (two other tables maybe) and I overheard one saying they preferred this to another restaurant. Well I definitely didn't and I won't be going back. The food was bland and for the price I paid? I don't expect it.
I wrote a review, I normally don't, but I had to express my distaste for the place and hopefully convince others to pass it by.
23 people like this
28 responses
@ElusiveButterfly (45940)
• United States
7 Jun 18
Ticks me off royally when you go out for a meal and come up short with both service and the quality of the food served. People pay good money to go out to enjoy a good meal. When the experience is a disappointment, it makes it hard to go out and give another place a try.
4 people like this
@ElusiveButterfly (45940)
• United States
7 Jun 18
@ScribbledAdNauseum had to be a reason why you declined it. I would go back to eat there if it were my favorite place.
2 people like this
@ScribbledAdNauseum (104632)
• United States
7 Jun 18
@ElusiveButterfly The biggest thing? I don't speak Spanish fluently. It's not that I wouldn't mind learning, and I'd certainly learn while working there, but I just don't know. I am not a big fan of being a server either, though I feel as if being a server at a mexican restaurant would be vastly different than at.. say a family diner.
It's also right beside where I used to work and I am sure I would eventually see people I did't necessarily work with but would recognize and they'd recognize me.
1 person likes this
@ScribbledAdNauseum (104632)
• United States
7 Jun 18
This place is dated. I don't know when it opened up but it's been there for atleast a decade and a half. I think that they most likely have an owner that doesn't care about anything but the bottom line. The chips weren't fresh at all and the salsa seemed watered down.
I will try one place I haven't yet which is closer to me than my favorite place. I didn't go to my favorite place this time because the last time I went I was offered a job and felt a little awkward declining it.
3 people like this
@ScribbledAdNauseum (104632)
• United States
7 Jun 18
I didn't even try to disptue it at all. I am not confident enough to tell a restaurant what their problems are. I read another person's review, they said they had confronted the manager and he wouldn't listen, kept trying to blame them, and didn't speak very good English.
I might have complained had my Spanish been better.
2 people like this
@tzwrites (4835)
• Romania
7 Jun 18
@ScribbledAdNauseum It's easier to complain online and avoid face to face confrontation.
1 person likes this
@ScribbledAdNauseum (104632)
• United States
7 Jun 18
@tzwrites Yes. I think if I was a restaurant owner, I would hate to hear people complain to me. I would much rather read it online. Not that I believe every restaurant reads their online reviews.
1 person likes this
@Shavkat (137168)
• Philippines
7 Jun 18
@ScribbledAdNauseum That is a bad thing. I think they should give all their best to every customer coming in.
@ScribbledAdNauseum (104632)
• United States
7 Jun 18
@Shavkat I agree but you never know what goes on behind the scenes. Maybe the manager / owner is awful to the waitstaff. I used to go there all the time years and years ago. It was with a friend who spoke spanish. She told me that she wouldn't want to work there because she was told the owner was very strict.
@ScribbledAdNauseum (104632)
• United States
7 Jun 18
I definitely will not be going back. I am not so sure that it will last very long. There werent' many people there last night and those who were seemed to be regulars.
We were the only ones that don't regularly go.
1 person likes this
@ScribbledAdNauseum (104632)
• United States
7 Jun 18
I've never bought the ready made mix myself. The margarita tasted like tomato juice at first and even when I stirred it the raspberry flavor just wasn't really there. I was disappointed because raspberry isn't a flavor I can get at my usual restaurant.
1 person likes this
@ScribbledAdNauseum (104632)
• United States
7 Jun 18
@LadyDuck Oh that sounds really delicious. I need to go strawberry picking. I know of a place about forty five minutes away.
1 person likes this
@LadyDuck (457195)
• Switzerland
7 Jun 18
@ScribbledAdNauseum I usually make strawberry margarita at home. I freeze the strawberries when they are in season and I use them still frozen in the mixed to prepare the margarita.
@ScribbledAdNauseum (104632)
• United States
16 Jun 18
I am not so sure about them making any changes. There have been bad reviews on the place for awhile apparently. When I wrote my own I saw a few bad reviews, one dating back to a year ago.
One review mentioned that the owner wouldn't do anything to appease them.
1 person likes this
@cintol (11261)
• United States
16 Jun 18
@ScribbledAdNauseum Oh, well then I hope it does help keep people out of it then since the owners don't seem to give a crap
1 person likes this
@cintol (11261)
• United States
16 Jun 18
@ScribbledAdNauseum Sounds like they are just getting cheap and don't really care if they stay open or not. I would never go back, maybe they will close soon
1 person likes this
@ScribbledAdNauseum (104632)
• United States
7 Jun 18
I seriously considered it but I have a fear of people spitting in my food. It's probably somewhat of a paranoid fear, but I'd rather deal with it (the food) and never come back.
1 person likes this
@ScribbledAdNauseum (104632)
• United States
7 Jun 18
@NJChicaa I don't know how much longer they will last. I didn't recognize the waitstaff I did see, and while it has been years since I've been there, the previous waitstaff (and the ones I knew) had been there for years. The menu is so outdated as well.
I read a review where a customer had problems with the owner when they went to complain. I'm not sure if they ended up just walking out or what, but they mentioned that "the owner and waitstaff refused to help with the check." I don't know if that meant they refused to comp the meal or what, but I could only assume that they refused to take it off the check.
1 person likes this
@NJChicaa (115887)
• United States
7 Jun 18
@ScribbledAdNauseum oh no way. I’d just send it back and demand it be taken off the check
1 person likes this
@GardenGerty (157427)
• United States
7 Jun 18
I do not like that kind of food. . . you paid good money and it should be reflected in the quality of the food. There are not that many places closeby for us to eat, and usually we will go once, possibly twice, and if it is not "outstanding" we will take our dining experiences out of the county. Around here I think they believe that we are so desperate we will settle for anything, but we won't. I had rather cook my own than pay for something sub par.
1 person likes this
@allknowing (130067)
• India
16 Jun 18
Good you wrote that review. Reviews are a great source of knowledge.
1 person likes this
@ScribbledAdNauseum (104632)
• United States
16 Jun 18
It also keeps people from wasting their time and restaurants that aren't worth it.
1 person likes this
@ScribbledAdNauseum (104632)
• United States
7 Jun 18
@akalinus I am of two minds about the boss being around and talking to everyone. I kind of like to dine with my family or friends in peace but there have been occasions when the boss has come around to talk to us. The last time I was at my favorite mexican restaurant? I got a job offer. I had to refuse and that is one reason why I picked the restaurant I did the other day. I felt embarrassed and wasn't ready to go back to my favorite restaurant yet.
Of course there is another restaurant that my family goes to every friday and I love when my favorite waitress comes by for a chat, even if she isn't taking care of us that day. The "boss" of that restaurant isn't my favorite person so I am glad she doesn't come by and talk to us. She is the face of the restaurant as she is the manager and has been sine the beginning.
I will say something (about my food) in the restaurants I frequent but I won't do the same for those that I don't frequent.
@ScribbledAdNauseum (104632)
• United States
7 Jun 18
I agree. The face of the restaurant is really down to the greeters and servers. It might be unfair because just as many mistakes come from the kitchen (if not originate there) but it's up to the waitstaff to be present and competent.
@akalinus (40401)
• United States
7 Jun 18
@ScribbledAdNauseum Of course, they can't be responsible for kitchen disasters but they can act like the customer is an important person. I usually never complain about little kitchen mistakes if the servers and greeters are attentive. When we go to our favorite restaurant, the boss is there shaking hands with and talking to the customers. The wait staff is pretty good because the boss sees and hears all.
@Courtlynn (66921)
• United States
7 Jun 18
That's a shame. Glad you wrote a review and wont be going back. Hope the next place you go is great all around
@ScribbledAdNauseum (104632)
• United States
7 Jun 18
There is a place I go to close to where I used to work. They are always so friendly and the food is always great. I've had to send something back because they had forgotten something but they were gracious about it.
The place last night? I was afraid to do that with.
1 person likes this
@ScribbledAdNauseum (104632)
• United States
7 Jun 18
@Courtlynn Yes definitley. Everyone needs a favorite place of each of their preferred cuisines. I have a favorite pizza place, a favorite japanese place, a favorite mexican place. I even have a favorite Italian place but I hardly ever go there.
1 person likes this
@Courtlynn (66921)
• United States
7 Jun 18
@ScribbledAdNauseum yeah.. well thats good you have somewhere good to go.
@ScribbledAdNauseum (104632)
• United States
16 Jun 18
@RubyHawk Yes you would atleast hope they would listen to them. I watched a whole series of Kitchen Nightmares (Gordon Ramsay show) a few weeks ago. It taught me that a lot of times the owners don't really want to listen to the complaints.
Of course, listening to people say how much they hate something that you've done / made would be a hard pill to swallow.
1 person likes this
@RubyHawk (99425)
• Atlanta, Georgia
8 Jun 18
@ScribbledAdNauseum You'd think they would listen to customers complaints.
@RubyHawk (99425)
• Atlanta, Georgia
17 Jun 18
@ScribbledAdNauseum I'm sure it would but it should help them improve their food and services.
1 person likes this
@Hannihar (129342)
• Israel
7 Jun 18
@ScribbledAdNauseum
I am sorry you had such a bad experience in that restaurant. Are there other Mexican restaurants that are good you can eat at?
@ScribbledAdNauseum (104632)
• United States
8 Jun 18
@Hannihar I will be going back to my favorite one the next time I choose to dine on Mexican.
1 person likes this
@ScribbledAdNauseum (104632)
• United States
7 Jun 18
Yes. I didn't go to the one I usually do because the last time I went I got offered a job. I felt a little embarrased about declining so I didn't want to go back yet.
1 person likes this
@ScribbledAdNauseum (104632)
• United States
7 Jun 18
Everyone keeps telling me that I should have complained at the time but I didn't. Not only am I not one for confrontation but I doubt it would have done much good. I also fear people spitting in my food if I complain. I do speak up if it's a restaurant I frequent enough for them to know me.
1 person likes this
@porwest (78761)
• United States
7 Jun 18
Hey. When a place is not good it is not good. Service, food quality, whatever it is. If it is not good it is not good. Better people share than don't. That being said, I don't think I caught where this is. What's the restaurant? If I really want to avoid it I have no idea who to avoid. It's not really a review if I don't know who it is.
@ScribbledAdNauseum (104632)
• United States
7 Jun 18
@porwest Well it is a "La Carreta's". I feel as if it's more outdated than any other I have been to, and the staff just aren't friendly. Atleast not at my local chain. There is another one in this town but I don't remember exactly where and I believe it's a bit too far to go.
1 person likes this
@porwest (78761)
• United States
7 Jun 18
@ScribbledAdNauseum I was just assuming since you said, "I wrote a review, I normally don't, but I had to express my distaste for the place and hopefully convince others to pass it by." But I have no idea what to pass by. 
@snowy22315 (169474)
• United States
7 Jun 18
You could write one on yelp and forewarn others. The Mexican places that are nearby here are very good. I would recommend them.
@andriaperry (116860)
• Anniston, Alabama
7 Jun 18
Don`t go back. Don`t expect them to change, you did that and they had not.
@ScribbledAdNauseum (104632)
• United States
7 Jun 18
I haven't decided whether I think they have a good customer base or not. On a wednesday night at 6 pm I expected more people. Of course I had been there on a Saturday night the last time and there were only a few tables. How they are staying afloat is beyond me.
@saurabhrmp (2283)
• Hyderabad, India
12 Jun 18
I am not sure about that restaurant but I love mexican food. I india mexican restaurants are less so sometimes we will go to that restaurant.
@ScribbledAdNauseum (104632)
• United States
12 Jun 18
Yes Mexican food is so delicious. I love tamales the most.
@Ladanger (14582)
• United States
7 Jun 18
I hate when that happens. I have had a few experiences like that before . I think it's because they put the food away sometimes and serve it the next day
@ScribbledAdNauseum (104632)
• United States
7 Jun 18
I wondered that myelf. The rice wasn't too dry though, not like I would expect if it had been a day old. I assume they have a warming drawer, but the chips weren't very warm at all. I actually wondered if they put the food in the microwave. I always wonder why the plates in Mexican restaurants are always hot.
