My Ongoing Saga With Lowes

United States
June 19, 2018 9:32am CST
In a previous post I mentioned all the trouble I was having with Lowes and getting the stain for my deck. Twice they said it shipped and it wasn't and customer service gave me the run-around each time I called. Finally over the weekend I sent them an email telling them to cancel my order. I got an reply that said they would indeed cancel my order but it couldn't be done until Monday during business hours. I felt good knowing the order would be cancelled (or would it?) Figuring I'd give it a day or two to see if customer service followed through the UPS guy showed up yesterday afternoon and delivered the stain. I haven't notified them yet that I received delivery and am waiting to see where this goes. Now I have to call my son in law and tell him that the stain is here and our plan is back on. Anyway, that's my excitement for today Yesterday was hot, sticky and humid and we had thunderstorm in the later part of the evening. Today it's hot but not as humid and I'm glad I don't have anywhere I need to be. What are you doing for fun today?
10 people like this
9 responses
@amadeo (111948)
• United States
19 Jun 18
iSomething not right there.You cancel and they deliver?is this something on going with them.Cancel and get fast service
2 people like this
@amadeo (111948)
• United States
19 Jun 18
@Marilynda1225 It might be.You can start a new trend there.
1 person likes this
• United States
19 Jun 18
This might be the new way of ordering
@cintol (11261)
• United States
19 Jun 18
Well its good you got the stain and they shouldn't charge you at all for it with all the trouble they have put you through and inconvenience.
1 person likes this
• United States
20 Jun 18
I'm not only hoping they don't charge me but I'll be watching carefully to make sure they don't double charge me
1 person likes this
@cintol (11261)
• United States
20 Jun 18
@Marilynda1225 Oh thats true, I too would keep a close eye on your billing.
1 person likes this
• Pamplona, Spain
19 Jun 18
At least you did get the order in the finish. We very often have to cancel orders as they will not deliver if they don´t want to. They make 101 excuses even if you say you don´t want anything anymore. Nothing exciting here really at the moment but it has been quite a good day.
1 person likes this
• Pamplona, Spain
19 Jun 18
@Marilynda1225 Nothing like having to wait and wait for things that you ordered and they never seem to get there. They ended up leaving our packets in a Gas Station somewhere a bit far off as well. Good that you can get that deck painted at long last.
1 person likes this
• United States
19 Jun 18
Glad you're having a good day and yes, I'm happy they delivered the order and my deck can get finished
1 person likes this
@LadyDuck (457822)
• Switzerland
19 Jun 18
Weird, it seems that they rushed to deliver the product when you decided to cancel the order.
1 person likes this
• United States
19 Jun 18
Crazy isn't it
1 person likes this
@LadyDuck (457822)
• Switzerland
19 Jun 18
@Marilynda1225 Yes it's crazy and not the best customers support for sure.
1 person likes this
@garymarsh6 (23393)
• United Kingdom
19 Jun 18
That is typical. Well at least you can set too now on your deck. I wonder if they will deliver another package too?
1 person likes this
• United States
19 Jun 18
It's still a mystery but I'll keep you posted. Now I want to see what I'm charged
@tzwrites (4835)
• Romania
19 Jun 18
I wonder if they will call you and demand you send it back or keep your money.
1 person likes this
• United States
20 Jun 18
That's what I'm waiting to hear. I'll gladly pay but they should give me some sort of discount for all the trouble they caused
@marlina (154166)
• Canada
19 Jun 18
Sometimes, it's enough to lose our marbles. Years ago, we had some trouble with Sears delivering 2 sets of Patio chair/table and charging us 4 times. You can imagine the fun we had with them.
1 person likes this
• United States
19 Jun 18
I'm just hoping I don't get double charged. I can't even imagine the headache you had with Sears
@JESSY3236 (18885)
• United States
19 Jun 18
My fun is moving some stuff to get ready for my couch to come tomorrow. I might vacuum some more today. I clean the vacuum parts yesterday. I will read some more later. It was hot this morning when I got the mail.
1 person likes this
• United States
19 Jun 18
Even though you have to vacuum getting a new couch is fun
1 person likes this
@andriaperry (116860)
• Anniston, Alabama
19 Jun 18
Mowing grass. Not fun but its a have to do here.
1 person likes this
• United States
19 Jun 18
That's a certain since grass keeps growing.