Update - the couch finally arrived
By Porcospino
@Porcospino (31366)
Denmark
June 20, 2018 3:47pm CST
Some days ago I wrote about our problems with the furniture store where we bought our couch. They didn't deliver the couch after 6 weeks like they promised, they lied about the things written in their terms and conditions and they refused to give us a refund.
We had finally decided to contact a lawyer next week, but yesterday they called us and told us that the couch would arrive today. We didn't trust them. We have heard too many lies and excuses, but this time the couch actually arrived.
When we wanted to assemble the couch we noticed that there were no screws, no instructions and no cushions. My husband got really angry and he called the store, they told us that there was a storage space under the couch. We didn't know that it was possible to open the couch, but we found it and everything was there. One of your friends will help us assemble the last armrest in the weekend, but we can use the couch without the armrest.
5 people like this
6 responses
@marguicha (215405)
• Chile
20 Jun 18
Even big stores can mess things up. I remember that when I as writing in Bubblews, I managed to save enough for a long desired deep freeze.
I bought the freezer online and waited. And waited. And waited. Finally I called them, but asked to talk with the manager. I was angry
. Finally, the man came. He knew how to read and gave me many excuses. And, to mend things up, he also gave me a present of an electric ricer I did not need. My daughter Claudia has it: I cook my rice in a pot the has around 4 decades
. Finally, the man came. He knew how to read and gave me many excuses. And, to mend things up, he also gave me a present of an electric ricer I did not need. My daughter Claudia has it: I cook my rice in a pot the has around 4 decades2 people like this
@Porcospino (31366)
• Denmark
20 Jun 18
I understand your anger. We felt the same way about this store. They lied and gave us so many excuses. They kept saying: "Next week, next week, next week" We finally got the couch, but are never going to use that store again.
We finally got the couch, but are never going to use that store again.2 people like this
@marguicha (215405)
• Chile
20 Jun 18
@Porcospino It is a shame that you have to think of getting a lawyer to receive something that you paid for.
1 person likes this
@wolfgirl569 (95135)
• Marion, Ohio
20 Jun 18
Glad that you finally got it. And you at least have a nice place to hide something if you wish.
2 people like this
@Porcospino (31366)
• Denmark
21 Jun 18
Yes, it will be our secret hiding place 
I am glad that we found the things they had put there. I didn't even know that it was possible to open it.
I am glad that we found the things they had put there. I didn't even know that it was possible to open it.1 person likes this
@popciclecold (35084)
• United States
20 Jun 18
I don't know what these companies these day, they have no regard for their customers.
1 person likes this
@Porcospino (31366)
• Denmark
20 Jun 18
There are so many negative reviews about this company and I understand people's reactions, because the really don't care about their customers.
1 person likes this
@Porcospino (31366)
• Denmark
21 Jun 18
Never! I will also write a review and warn people about that store.
@Porcospino (31366)
• Denmark
20 Jun 18
It looks a bit different from the picture, but I have experienced that before when I have ordered things online. I like the design. We haven't had a couch for months. The old couch was broken and we got rid of it before we bought the new one, so it is nice to have a couch again.
@mlgen1037 (29886)
• Manila, Philippines
20 Jun 18
Hi Porcospino. For sure, the world "lawyer" got them into their knees. Glad to know you got the couch.
1 person likes this
@Porcospino (31366)
• Denmark
20 Jun 18
When they said that the couch was going to arrive we didn't believe them at first because there have been so many delays and excuses, but this time we actually got the couch 
2 people like this
@mlgen1037 (29886)
• Manila, Philippines
21 Jun 18
@Porcospino Good relief. I thought it will just be one of their lies. 
