Does anyone use freedompop?

June 29, 2018 10:58am CST
So I just tried to order a hotspot from freedompop. I wanted to get wifi for my rv so I can stay linked to my internet world lol. Somehow that page started glitching and ordered 4 additional devices after over a half hour on the phone with customer service I was told I have to wait til it's shipped before the can cancel the other devices. An additional 3-7 business days for the refund of my money I wanted to cancel the whole order. I guess my question is is it even worth it? Just venting my mornings frustrations don't mind me lol.
3 people like this
4 responses
• United States
29 Jun
Long shot of a question - but nope I do not use that site and do not use it. I would not feel safe if the site glitches and ordered 4 additional devices without your permission. I'd ask them to escalate the concern to a major and cancel them all. If you ship it all then how it is cancelled? You'll have to ship it back?? Contact your credit card company to let them know.
1 person likes this
• United States
30 Jun
@MochaGoddess nope never heard of it hopefully all worked out for you!
@AKRao24 (21173)
• India
29 Jun
So ypu have ordered four hotspots in place of one! I can understand how you must be feeling ! Have patience as you can cancel the three orders at any time after the receiving the hotspot ! Or will there be ny trick in that? Thanks!
1 person likes this
30 Jun
Thanks
1 person likes this
@Maria24 (2160)
• United States
29 Jun
I haven't use that service.
1 person likes this
@Freelanzer (9499)
• Canada
29 Jun
I never heard of that service and not sure if we have access to it here.
1 person likes this