Frustrating billing mistakes

@GardenGerty (157545)
United States
July 9, 2018 8:11am CST
At the time my husband was getting all the treatments associated with his prostate cancer he had two insurances. He had Medicare, plus his company insurance. We just got a bill on Saturday for treatment (expensive treatment) he received in March 2017, while covered by two insurances. Before he sees the doctor today, we are going to that different town to straighten them out, again. We have been through this one other time over bills from that time frame. He does not want to do it by phone, as it is too easy to put him off. We are going in person.
10 people like this
10 responses
@bunnybon7 (50973)
• Holiday, Florida
9 Jul 18
just makes me mad when that happens. someone has not done their job right costing us time and money. i know how you feel. its like the left hand don't know what the right is doing or they are trying to get away with money you might not miss. etc.
2 people like this
@GardenGerty (157545)
• United States
11 Jul 18
Yes, well this is for a treatment that he had to repeat, as someone messed up and did not get his cancer treatment started soon enough. They paid for one time. The clinic claims that they did not have the numbers to bill for the second one. Grrr.
1 person likes this
@bunnybon7 (50973)
• Holiday, Florida
11 Jul 18
@GardenGerty that makes no sense. a couple years ago, i went for a scan and they had to reschedule because their machine stopped working. a month later i got it done. then my insurance refused to pay 2 bills. come to find out they had tried to charge for the time i didn't get a scan. they finally straightened it out. its like you don;t have enough to worry about. now you have to double check every bill
@just4him (306004)
• Green Bay, Wisconsin
10 Jul 18
Good idea to go in person. I hope it gets resolved quickly.
1 person likes this
@GardenGerty (157545)
• United States
11 Jul 18
It is not getting resolved, both the insurance agency and the Medicare are refusing to pay. The clinic says we owe close to $4000 even though he was covered. We may see if the VA will help.
1 person likes this
@just4him (306004)
• Green Bay, Wisconsin
11 Jul 18
@GardenGerty I hope they will.
@Shellyann36 (11385)
• United States
9 Jul 18
Insurance billing is so complicated. I hope you get it straightened out.
1 person likes this
@GardenGerty (157545)
• United States
11 Jul 18
Our PCP says that if they do not bill in a timely manner we should not owe it. It was for something insurance or Medicare should have covered.
1 person likes this
@Shellyann36 (11385)
• United States
12 Jul 18
@GardenGerty Well that is nice to know.
• United States
9 Jul 18
Having to deal with billing issues regarding insurance is probably better done in person
1 person likes this
@GardenGerty (157545)
• United States
11 Jul 18
We are not having much luck even so.
1 person likes this
• United States
11 Jul 18
@GardenGerty sorry to hear that
@Telynor (1763)
• United States
9 Jul 18
I hope it works out in your favour. The American medical industry is a disgrace.
1 person likes this
@GardenGerty (157545)
• United States
11 Jul 18
The billing at this clinic has been a mess.
1 person likes this
@Telynor (1763)
• United States
12 Jul 18
@GardenGerty I'm sorry to hear that. The more that I see of our insurance system, the better that single payer system looks.
@Hannihar (129418)
• Israel
9 Jul 18
@GardenGerty You did not need that. You have enough to deal with. Good luck and hope it all gets worked out.
1 person likes this
@GardenGerty (157545)
• United States
11 Jul 18
We needed to pick up some paperwork there for another purpose, so we got that at least.
1 person likes this
@Hannihar (129418)
• Israel
11 Jul 18
@id_peace (14005)
• Singapore
9 Jul 18
Yes better sort it out face to face.
1 person likes this
@GardenGerty (157545)
• United States
11 Jul 18
We hope it helps.
1 person likes this
@id_peace (14005)
• Singapore
11 Jul 18
I do hope so too
@rakski (112925)
• Philippines
9 Jul 18
Yes it is better to settle this again personally.
1 person likes this
@GardenGerty (157545)
• United States
11 Jul 18
So far that is not even helping.
1 person likes this
@rakski (112925)
• Philippines
11 Jul 18
@GardenGerty aw. I hope everything works out fine hopefully.
• India
9 Jul 18
Better to be settles in person..
1 person likes this
@GardenGerty (157545)
• United States
11 Jul 18
I am glad hubby is trying.
1 person likes this
@tso1960 (225)
• United States
9 Jul 18
Sorry to hear that, I have been down that road before. I got billed twice for one visit to the hospital. It took a couple of months to get it straightened out.
1 person likes this
@GardenGerty (157545)
• United States
11 Jul 18
This is a bill for a certain cancer treatment, received in January of 2017. It had to be done twice, once in November 16 and then in Jan. 17 because this clinic messed the start date of radiation up as well. It has been a bad experience in many ways.