They processed it finally

Philippines
July 14, 2018 10:47pm CST
For the past few days I've had trouble updating my documents for having my debit card replaced. They kept stating that my pictures were not clear that I had to upload it more than twice. Finally, they're customer service intervenes and resolve the situation. I'm hoping that I can get it before the end of the month. But I'm worried though about the Valid ID pictures I've uploaded, they might use it for scamming schemes.
13 people like this
15 responses
Bhem
@JustBhem (70555)
• Davao, Philippines
15 Jul 18
I still have doubt about sending information online.
4 people like this
LK2018
@Letranknight2015 (51490)
• Philippines
15 Jul 18
Hello @JustBhem I agree but I got no choice, they wouldn't let me do it with the teller.
1 person likes this
LK2018
@Letranknight2015 (51490)
• Philippines
15 Jul 18
@JustBhem They wouldn't allow it anymore, I was so shocked. but not entirely because some one here mentioned about applying it online instead. But I didn't think they were that strict
1 person likes this
Bhem
@JustBhem (70555)
• Davao, Philippines
15 Jul 18
@Letranknight2015 So there is no way for you to pass your papers in person then?
1 person likes this
Angie
@andriaperry (116860)
• Anniston, Alabama
15 Jul 18
I hope all works out for you.
4 people like this
LK2018
@Letranknight2015 (51490)
• Philippines
15 Jul 18
Yes, I hope so @andriaperry
Shavkat
@Shavkat (137189)
• Philippines
15 Jul 18
Did you do it online? For me, I am not comfortable sending IDs online. I would prefer to apply in person.
2 people like this
Shavkat
@Shavkat (137189)
• Philippines
17 Jul 18
@Letranknight2015 As long as it is safe that would be fine.
LK2018
@Letranknight2015 (51490)
• Philippines
15 Jul 18
I got no other choice @Shavkat they won't allow me to do off line. I mean that was the first.
1 person likes this
Bojel
@jobelbojel (34729)
• Philippines
15 Jul 18
Hopefully they won't use it for that purposr. Keeping my fingers crossed.
2 people like this
LK2018
@Letranknight2015 (51490)
• Philippines
15 Jul 18
Hello @jobelbojel Yeah, the reason I got worried also was because they kinda used a third party website or something.
1 person likes this
Bojel
@jobelbojel (34729)
• Philippines
15 Jul 18
@Letranknight2015 something to worry about if that is the case.
1 person likes this
rakski
@rakski (112925)
• Philippines
15 Jul 18
Wow. Good to know finally it is moving forward.
3 people like this
LK2018
@Letranknight2015 (51490)
• Philippines
15 Jul 18
Hello @rakski Yeah I hope I can get it soon, but it's nice to know that it's being processed.
1 person likes this
rakski
@rakski (112925)
• Philippines
15 Jul 18
@Letranknight2015 yes, that is right.
1 person likes this
Jessa Bumagat
@Jessabuma (31700)
• Baguio, Philippines
15 Jul 18
We should be careful always. Thankfully, the situation resolved already
2 people like this
LK2018
@Letranknight2015 (51490)
• Philippines
15 Jul 18
Hello @Jessabuma I don't know how many times I've asked for help but I'm glad they have resolved it.
1 person likes this
Jessa Bumagat
@Jessabuma (31700)
• Baguio, Philippines
15 Jul 18
@Letranknight2015 Ohh at least they resolved already
1 person likes this
Always smiling
@allknowing (130067)
• India
16 Jul 18
Uploading pictures for legitimate sites should not pose any problem.
1 person likes this
Always smiling
@allknowing (130067)
• India
16 Jul 18
@Letranknight2015 Banks normally deal directly with their customers. Why did your bank bring a third party in?
1 person likes this
LK2018
@Letranknight2015 (51490)
• Philippines
16 Jul 18
It was a third party site partner of the bank @allknowing
1 person likes this
rebel_woman06
@SIMPLYD (90722)
• Philippines
16 Jul 18
Actually, the customer service should really be helpful in solving problems of their customers pertaining to their transactions with the bank. That's how they maintain their customers. Don't worry about your ID pictures if you are dealing with banks. They are honest people. If they are not, they will be long gone from the bank.
1 person likes this
rebel_woman06
@SIMPLYD (90722)
• Philippines
16 Jul 18
@Letranknight2015 I know what bank is that. Is it Landbank. All government offices banks there because their pay is through that bank. So, it is understandable that there are lots of people. Especially if it is Monday, oh my, the people are plentiful.
1 person likes this
LK2018
@Letranknight2015 (51490)
• Philippines
16 Jul 18
Unfortunately, the place was crowded that day because of the GSIS pensioners and hey couldn't get their new card.
1 person likes this
Sunrise Fan
@sunrisefan (28524)
• Philippines
16 Jul 18
@Letranknight2015 You can take @rebel_woman06's word. She used to be a banker and an officer at that :)
1 person likes this
caopaopao
@caopaopao (12395)
• China
15 Jul 18
Since you have uploaded your ID card, there is no need to worry. I hope the bad guys won't use it to do bad things. In fact, our personal information have been leaked.
1 person likes this
LK2018
@Letranknight2015 (51490)
• Philippines
15 Jul 18
What I don't understand was that why it got rejected in the first place @caopaopao
1 person likes this
caopaopao
@caopaopao (12395)
• China
15 Jul 18
@Letranknight2015 The photos uploaded must be very clear. If you change a new debit card, you will definitely need to update the file. If I do this business in the bank, I have the same procedure.Don't worry.
1 person likes this
LK2018
@Letranknight2015 (51490)
• Philippines
17 Jul 18
@caopaopao It's crystal clear if they are just going to processed it offline.
1 person likes this
Marlina
@marlina (154166)
• Canada
15 Jul 18
Hope that you get it soon.
1 person likes this
LK2018
@Letranknight2015 (51490)
• Philippines
15 Jul 18
They said there was no problem so I might get it soon @marlina
anthony davis
@lookatdesktop (27129)
• Dallas, Texas
15 Jul 18
You might should have thought that out a bit more before doing that. I hope nobody misuses your ID pics.
2 people like this
LK2018
@Letranknight2015 (51490)
• Philippines
15 Jul 18
I wonder if I had asked something like that to the teller, they wanted us to that instead of processing it off line @lookatdesktop
1 person likes this
ingrid
@ridingbet (66857)
• Philippines
17 Jul 18
what debit card? is it your Eon card? for me, i was able to renew my expired card on MYWALLET but i have not deposited my PayPal money there.
1 person likes this
LK2018
@Letranknight2015 (51490)
• Philippines
17 Jul 18
This is the first time I've heard of MYWALLET, how do you register over there @ridingbet
1 person likes this
ingrid
@ridingbet (66857)
• Philippines
18 Jul 18
@Letranknight2015 since 2012 with bubblews, i already had the MYWALLET. through RCBC,hijo. and there, even though it has no money in it, the debit card is good. i haven't deposited my earnings from this site to that bank but my card is still valid.
Thelma
@thelme55 (76477)
• Germany
16 Jul 18
I hope everything will be ok.
1 person likes this
LK2018
@Letranknight2015 (51490)
• Philippines
16 Jul 18
well, they said it's now being processed @thelme55
1 person likes this
Icydoll
@Icydoll (36717)
• India
15 Jul 18
I hope everything works out well for you my friend
1 person likes this
LK2018
@Letranknight2015 (51490)
• Philippines
15 Jul 18
It will and because they are doing something about it already @Icydoll
1 person likes this
Djhoanna li
@Friendlypink (3805)
•
15 Jul 18
You can asked them if there are alerts of strange charges. They can check it for you free of charge as long as they have documented also on your account that you are having this thoughts that some of your info or id was used for scams though you are not certain about it but atleast it is noted on your account.
1 person likes this
LK2018
@Letranknight2015 (51490)
• Philippines
15 Jul 18
Hello @Friendlypink Maybe I should asked them about that next time since I've uploaded my valid ID way too many times.