Anyone else having trouble with Swagbucks Shop and Earn?
By Lena Kovadlo
@lovebuglena (43059)
Staten Island, New York
September 14, 2018 2:35pm CST
Maybe I am not doing it the right way but for a while now every time I make a purchase online via Swagbucks I never get credited for it and I have to contact support to get my SB. And I have to wait 32 days from the purchase date to do it.
Not only do I have to count out 32 days to find out when to contact support but I also have to remember to actually contact them without letting a lot of time pass by once the 32 days are up.That is frustrating and very annoying.
There were times where I was credited automatically, but those instances were few.
Anyone experience this? And how do you resolve this issue?
3 people like this
4 responses
@snowy22315 (169653)
• United States
14 Sep 18
I haven't but swagbucks is a pretty stingy company overall. They have unfair policies as well. I mean there does not seem to be any rhyme or reason about which shopping gets credited and which doesn't. I did that Gillette offer and I never got the SB. No reason to wait on it. I returned them when I didn't get the credit. One survey that had delayed crediting I got and Hulu I got..but Swagbucks is a pain, and not very generous.
1 person likes this
@lovebuglena (43059)
• Staten Island, New York
15 Sep 18
I purchased some stuff on Amazon but did not get credited. Not all things sold on Amazon are eligible to earn SB. I wonder why that is. I thought one of the items was surely eligible and wanted to inquire about it but then forgot. It's been a long time since I made that purchase so not sure contacting them about it now will result in anything.
1 person likes this
@just4him (305561)
• Green Bay, Wisconsin
16 Sep 18
@lovebuglena Also Amazon doesn't always have SB credit. You need to watch for it. With Christmas coming, you should start seeing some SB credit on Amazon. Probably around Black Friday.
1 person likes this
@snowy22315 (169653)
• United States
15 Sep 18
@lovebuglena I would guess it is not anything you are doing. I used to do the SwagIQ but they started awarding less and less swagbucks..so I got mad and quit. Then I have noticed the INdy Music associated with swagbucks used to make you watch 9 videos to earn two swagbucks now it is 10...trust me..it's not you.
@lovebuglena (43059)
• Staten Island, New York
15 Sep 18
@snowy22315 I would think that no matter which way I active the shop & earn for a site it should work and I should be credited my SB automatically, even if it may take longer than 32 days. But that is not the case. Maybe next time I make a purchase I will first go to Swagbucks Shop & Earn and activate the site that way and see if it will make a difference.
@bostonphil (4459)
• United States
15 Nov 18
Usually, I have not had any problems with Swagbucks Shop and Earn but the last two times that I went on vacation, I booked my hotel through boooking.com using Swagbucks Shop and Earn. I had the same problem that you are describing. I eventually got my swagbucks for both vacations but it was a hassle.
I just bought something at Amazon and have already been notified that I will be getting swagbucks in a month. I will be able to follow this shop and this redemption.
@scottishbarbie (336)
•
15 Sep 18
They used to be alot more dependable, but I have had more problems the last year or 2 than I used to, especially with Amazon orders, which is what i probably do the most of. it's very frustrating and unpredictable.
@lovebuglena (43059)
• Staten Island, New York
15 Sep 18
Amazon is tricky. Seems a lot of categories are not eligible to earn SB.
1 person likes this
