How FragranceNet.com lost me as a customer
By The Horse
@TheHorse (205609)
Walnut Creek, California
November 18, 2018 12:05pm CST
I'm not big on perfume and cologne. Too much of it gives me a headache, whether it's on me or someone else. But I do wear just a touch of Bvlgari on most days. It is not overpowering and has a touch of musk and a touch of patchouli to it.
I've bought from FragranceNet before, and they got me on board yesterday with their email that said "Free Shipping on All Orders!" I decided to go with the smaller 1.7 oz bottle, which had a sale price of something like $35.
Click to checkout and...a shipping price was added! Aha! Bait and switch. The free shipping only applied if you bought the product at the regular price. I carefully clicked out of the site and decided to take my business elsewhere.
If you're American, are you old enough to remember the ad (I think it was for margarine) that ended "It's not nice to fool mother nature!" or something like that? Well, it's not nice to try and fool The Horse!
Have you ever gotten ticked off at a business or product and decided to take your money elsewhere?
12 people like this
9 responses
@GardenGerty (157546)
• United States
18 Nov 18
Yes, I have. If they offer a deal it needs to be honored. I do not do a lot of fragrance stuff either.
3 people like this
@wolfgirl569 (95042)
• Marion, Ohio
18 Nov 18
There is several places that I will not shop at.
1 person likes this
@wolfgirl569 (95042)
• Marion, Ohio
18 Nov 18
@TheHorse Meijer and Hobby Lobby are the 2 biggest here that I will not shop.
1 person likes this
@TheHorse (205609)
• Walnut Creek, California
19 Nov 18
@wolfgirl569 Oh, we have Hobby Lobby. Is it for political reasons?
@Fleura (29114)
• United Kingdom
18 Nov 18
Yes, pushy sales people always drive me away. Presumably the pushy approach must work some of the time or they would have stopped using it by now, but it just makes me more determined that 'No means no!' If I've said no once, and the sales person then tells me that I'll never get a better deal elsewhere, or I have to choose this now because I'll not get the chance again, it just makes me even more determined that I will take my custom elsewhere even if it costs me twice as much!
1 person likes this
@lookatdesktop (27129)
• Dallas, Texas
19 Nov 18
I think Bvlgari is a good perfume, but yea, being told FREE SHIPPING ON ALL ORDERS, is like Kroger saying in bold letters, 88 cents for a 2 liter Dr. Pepper, only you have to read the smaller print below it that says, Minimum of 3 bottles required for the discount. Otherwise you buy one and it costs over a dollar fifty cents per 2 liter bottle and you look at the prices of other items that say Must buy 5 to get the discount price. Who ever thought of this kind of marketing should be taken to the people's court, or the tennis court and let the tennis balls fly. 
1 person likes this
@lookatdesktop (27129)
• Dallas, Texas
19 Nov 18
@TheHorse , Yea. This might work. , I wouldn't want to be on the receiving end of those tennis balls from an automatic throwing machine people use when there's nobody else around to volley the balls.
, I wouldn't want to be on the receiving end of those tennis balls from an automatic throwing machine people use when there's nobody else around to volley the balls.
@1creekgirl (40491)
• United States
3 Jan 19
Sometimes it's the principle of the thing. I've shopped other places just to make a statement, although probably no one but me cared.
@andriaperry (116860)
• Anniston, Alabama
22 Nov 18
I love fragrance as long as its as you said, less is best.
Yes I have many times, from banks to pharmacies to retail.
