They Make It Sound So Easy!!!!!!!

@db20747 (43426)
Washington, District Of Columbia
November 30, 2018 3:38pm CST
They make shopping online sound so easy!! I ordered a scarf online about two weeks ago!! Today i decided to do some tracking of the order and it showed it's returned to sender!!! I was on chat customer service which took about an hour and now i have to wait another 24 hours for the email to tell me further options!! I think one option is getting a refund, exchange, or re-sent!! What should i do??!! I like the scarf!! I want that scarf!!! I hope they hurry up!! I need a scarf!!
17 people like this
19 responses
Alfredo Rossi
@amadeo (111948)
• United States
30 Nov 18
well if you do not get that scarf then I will get it for you. What kind is it
3 people like this
Alfredo Rossi
@amadeo (111948)
• United States
1 Dec 18
@db20747 Okay let see what your buying
1 person likes this
Danna B.
@db20747 (43426)
• Washington, District Of Columbia
1 Dec 18
@amadeo I will look up the pic and try to upload it!! I think it will work!!! Look for the pic in about an hour!!!!
Danna B.
@db20747 (43426)
• Washington, District Of Columbia
1 Dec 18
Really!!!??? It's a nice gray wool scarf!! Doesn't cost but 7.88!! I will see if I can upload a picture!! I don't have money to loose!! I should have known things weren't going to go well!!!
Hope
@1hopefulman (45123)
• Canada
1 Dec 18
If you really like the scarf and need a scarf, ask them to re-send it. What went wrong he first time?
2 people like this
Hope
@1hopefulman (45123)
• Canada
1 Dec 18
@db20747 It's weird that it went to so many places and never to the right place?
1 person likes this
Danna B.
@db20747 (43426)
• Washington, District Of Columbia
1 Dec 18
I'm trying to find out why it was returned to sender!!! When I tracked it's been around the world in 30 days!! To great lakes NY in three different delivery centers!! Then on to Maryland and then to DC, then the same route back to NY!! I hope they didn't try to deliver it in NY!!! Soon as I get the email I might ask them to resend it!! I like that scarf!! I don't have money to waste!!! It's a nice scarf!!!!
1 person likes this
Danna B.
@db20747 (43426)
• Washington, District Of Columbia
1 Dec 18
Here's an update!! I just got a refund back to my paypal account!!!
1 person likes this
Belle Starr (Iz)
@BelleStarr (61047)
• United States
4 Dec 18
I order a lot of things online and very rarely have an issue.
2 people like this
Danna B.
@db20747 (43426)
• Washington, District Of Columbia
4 Dec 18
That's great!! Here's an update!! I got a paypal refund yesterday!! Think I'll go in store a get a scarf!!!
Jeff Moffitt
@moffittjc (118427)
• Gainesville, Florida
1 Dec 18
I just had to deal with the customer service department today regarding an online order I placed. I received an email yesterday saying the package was delivered. It wasn't there yesterday. It wasn't there today. And I've been home all day, so I know it wasn't delivered and then stolen. Thankfully, the company is sending out a replacement shipment. I told them to send it to my office at work this time, so I will know for sure when it arrives.
1 person likes this
Danna B.
@db20747 (43426)
• Washington, District Of Columbia
1 Dec 18
I'm trying to find out why it was returned to sender!!! When I track it it's been everywhere!!! To great lakes NY in three different delivery centers!! Then on to Maryland then DC, then the same route back to NY!!! I really like that scarf!! Should I have them try to resend it or just get a refund!! I don't have money to loose!!!
Jeff Moffitt
@moffittjc (118427)
• Gainesville, Florida
2 Dec 18
@db20747 I'm glad to hear you were able to get a refund back to your PayPal account!
1 person likes this
Danna B.
@db20747 (43426)
• Washington, District Of Columbia
1 Dec 18
Here's an update!! I just got a refund back to my paypal account!! Just now!!!
1 person likes this
Lenore Plassman
@sallypup (57836)
• Centralia, Washington
4 Dec 18
It should be easy to mail you a scarf.
1 person likes this
Danna B.
@db20747 (43426)
• Washington, District Of Columbia
4 Dec 18
Yes it was mailed USPS not UPS So I guess the mail man couldn't get it into the mailbox!!! I got a refund back to paypal yesterday!!!
1 person likes this
Lenore Plassman
@sallypup (57836)
• Centralia, Washington
4 Dec 18
@db20747 Oh that's good. I'm having a mess with an item that I bought through ebay. The really bad thing about the mess is its a gift for my daughter and she refuses to send it back.
1 person likes this
Danna B.
@db20747 (43426)
• Washington, District Of Columbia
5 Dec 18
@sallypup That's not so bad!! At least she likes the gift!! A nice tradeoff!!
1 person likes this
Nevena Zivkovic
@Nevena83 (65282)
• Serbia
30 Nov 18
I'm sorry that you experienced it, so I do not buy online.
2 people like this
Danna B.
@db20747 (43426)
• Washington, District Of Columbia
30 Nov 18
Thanks!! What should I do??!! Ask them to send it again?? Or get a refund!!??
2 people like this
Danna B.
@db20747 (43426)
• Washington, District Of Columbia
1 Dec 18
Just got a paypal refund!!!
1 person likes this
Nevena Zivkovic
@Nevena83 (65282)
• Serbia
1 Dec 18
@db20747 Hmmmm,I dont know. Maybe they should try to send it again.
2 people like this
snowy
@snowy22315 (169893)
• United States
30 Nov 18
Oh how annoying..what site did you order it from?
1 person likes this
Danna B.
@db20747 (43426)
• Washington, District Of Columbia
1 Dec 18
Walmart shop online at swagbucks!! I'm supposed to get bonus points by shopping through the swagbucks site!!!
Danna B.
@db20747 (43426)
• Washington, District Of Columbia
1 Dec 18
Here's an update!! Just got a paypal refund!!!!
Anna
@LadyDuck (457925)
• Switzerland
1 Dec 18
How is it that it has been returned to the sender? This is weird. I hope you can get the scarf soon.
1 person likes this
Anna
@LadyDuck (457925)
• Switzerland
1 Dec 18
@db20747 I agree that it's weird and it would be more wise to ask for a refund and check another store.
1 person likes this
Danna B.
@db20747 (43426)
• Washington, District Of Columbia
1 Dec 18
Thanks!! The tracking has it going to like 50 places and then back to NY!!! I really like that scarf!! I don't have money to waste!! Maybe I should ask for a refund and then buy one at the store!! Now I have an amazon gift card to try to use!! Let's see how this one goes!!!
1 person likes this
Danna B.
@db20747 (43426)
• Washington, District Of Columbia
1 Dec 18
@LadyDuck Here's an update!!! I just requested a refund and the refund is back into my Paypal account!!! They claim they sent me a free egift card although i don't see it in the email yet!!!
1 person likes this
@n.J
@Iam_jauntyjen (4951)
•
30 Nov 18
Ask them to resend it. That's annoying!
1 person likes this
Danna B.
@db20747 (43426)
• Washington, District Of Columbia
1 Dec 18
I think I will!!! I was waiting for that scarf!! I like that scarf!!
Danna B.
@db20747 (43426)
• Washington, District Of Columbia
1 Dec 18
Here's an update!! Just got a paypal refund!!!!!!
Hanni Harel
@Hannihar (129391)
• Israel
14 Dec 18
@db20747 That is a shame. I do not trust ordering things online.
1 person likes this
Danna B.
@db20747 (43426)
• Washington, District Of Columbia
14 Dec 18
I got a refund back to my paypal account!!! I'm going to try to order one from Amazon with my amazon gift card!!! Let's try this again!!!
1 person likes this
Danna B.
@db20747 (43426)
• Washington, District Of Columbia
16 Dec 18
@Hannihar That's a good idea!!
1 person likes this
Hanni Harel
@Hannihar (129391)
• Israel
16 Dec 18
@db20747 I am glad you got a a refund back but I prefer getting things here in Israel and when I do I ask someone I trust to help me order if have to order online.
1 person likes this
janice
@renicemae (4883)
• Philippines
5 Feb 19
I also experienced that kind of situation. After it was sent back to seller, I didn't do anything I liked the item too but I was thinking if I try to re-order it, I might be asked to handle the shipping fee and pay more compare to the first delivery.
1 person likes this
Danna B.
@db20747 (43426)
• Washington, District Of Columbia
6 Feb 19
That's what I did!! They refunded my money back to paypal!! They said they were sending me a 10.00 walmart gift card as a courtesy gift, but I have not seen it!! Just glad to get the refund!!
CarolDM
@CarolDM (203454)
• Nashville, Tennessee
30 Nov 18
That is too bad you had so much trouble. I usually do not but it depends on the site.
1 person likes this
Danna B.
@db20747 (43426)
• Washington, District Of Columbia
30 Nov 18
Yeah!! Not to give bad press but I shopped walmart online!! They make it look so easy!!
1 person likes this
CarolDM
@CarolDM (203454)
• Nashville, Tennessee
30 Nov 18
@db20747 We live and learn I guess. Good luck.
1 person likes this
MARILYN
@Marilynda1225 (79678)
• United States
30 Nov 18
@db20747 I've ordered online from Wal-Mart and never had a problem. Hope you get your scarf
2 people like this
DEBJANI BASAK
@debjani1 (7207)
•
5 Dec 18
Thats the main thing in online you have to wait. If you really want that scarf then you have to wait.
1 person likes this
Danna B.
@db20747 (43426)
• Washington, District Of Columbia
5 Dec 18
Update- Just received a paypal refund!! Two weeks is a long time!! How long am I supposed to wait a year!!?? It'll be summer by the time I get the scarf!!!
Danna B.
@db20747 (43426)
• Washington, District Of Columbia
6 Dec 18
@debjani1 Since they gave me a refund and the guy was so helpful i'll just go in-store and get a scarf today!!
DEBJANI BASAK
@debjani1 (7207)
•
6 Dec 18
@db20747 its too long. Not fair. I think you should complaint against this.
1 person likes this
Miss Chelle
@mischellesagario (382)
• Philippines
2 Dec 18
We can't avoid such things to happen...I think the customer service can help you with your concern...
1 person likes this
Danna B.
@db20747 (43426)
• Washington, District Of Columbia
2 Dec 18
Yes, I got a refund back into my paypal account!!
1 person likes this
Danna B.
@db20747 (43426)
• Washington, District Of Columbia
3 Dec 18
@mischellesagario Think I'll go in store this time!! I like the ones I saw yesterday!!!
Miss Chelle
@mischellesagario (382)
• Philippines
3 Dec 18
@db20747 Oh..so you need to order again...
sofs
@sofssu (23662)
•
5 Dec 18
Give them a mouth full .. I always do when they muck up.. i also make sure i write reviews mentioning these things about the seller.. It fixes them up.
1 person likes this
Danna B.
@db20747 (43426)
• Washington, District Of Columbia
5 Dec 18
Update!! Got a paypal refund yesterday!!! I'll just go instore and get a scarf!!
Marlina
@marlina (154166)
• Canada
3 Dec 18
What a mess. Was it your first time ordering there?
1 person likes this
Danna B.
@db20747 (43426)
• Washington, District Of Columbia
4 Dec 18
Yes!! Through a rewards site!! I was giving it a try to earn points for online shopping!! I really liked the scarf!! BUt they gave me refund to my paypal account!! Ordered a gift card and on my way to the store to buy a scarf!! I always have to call the supervisor when I try to use the egift cards!!!
Marie
@Tampa_girl7 (48908)
• United States
4 Dec 18
I hope that you get your scarf
1 person likes this
Danna B.
@db20747 (43426)
• Washington, District Of Columbia
4 Dec 18
Thanks I got a paypal refund!! Think I'll go in store this time!! I really liked that scarf!! If you scroll this post you'll see what is looks like!!
Shiva
@Shiva49 (26199)
• Singapore
8 Dec 18
I don't order online because someone has to be at home to receive it. Moreover, there are shopping centers nearby - siva
1 person likes this
Danna B.
@db20747 (43426)
• Washington, District Of Columbia
8 Dec 18
Much easier when you need something Right NOW!! Thought I had a head start on the winter!! but that's ok!! Gotta refund to paypal!! But still don't have a scarf!!!
1 person likes this
NK
@nnkrlwndrlst (93)
•
3 Dec 18
Good thing that youve got the refund. Have a nice day ahead!
1 person likes this
Danna B.
@db20747 (43426)
• Washington, District Of Columbia
3 Dec 18
Thank you!! Never got the email from the seller!! I was going to go into the store and demand a scarf!! I think I'll get the one I saw yesterday!!