A Long Haul

@Juliaacv (37764)
Canada
January 17, 2019 3:58pm CST
Today I finished the training that I began last year when I started my new job. I began working with the bank on November 13, a long 9 weeks ago. There are so many procedures and compliance laws to learn and to follow on each and every phone call. And since banks are government regulated, you have to follow the words to a T. After 9 weeks of training, I will officially begin my career tomorrow, after which has been a very long haul.
20 people like this
21 responses
@Happy2BeMe (84972)
• Canada
17 Jan
Congratulations on finishing your training and wishing you all the best in your new career.
5 people like this
@Juliaacv (37764)
• Canada
17 Jan
Thanks Laurel. Last week I was sitting in the lunchroom and a group of new hires were sitting at our table chatting with me and a couple others that started with me, and I recognized one of them. I asked him if he was from London, and he told me that he was not, and where he was from-which is the city in which I used to work before we moved. I asked him if he worked with me at the other place, and he sprang up and said, he knew that I looked familiar, and he came over and hugged me. It was such a nice moment. I love running into old workmates at new jobs.
1 person likes this
@Happy2BeMe (84972)
• Canada
17 Jan
@Juliaacv wow that is such a cool story. Now you are working together again in a different city.
1 person likes this
@Juliaacv (37764)
• Canada
17 Jan
@Happy2BeMe Yeah, we are. And he always struck me as such a sweet young guy. I was really surprised that he remembered me. But I did bring him in a coffee and a muffin one morning from Timmies because he helped my husband when he called in for tech support one day.
1 person likes this
@Corbin5 (130263)
• United States
17 Jan
I am so proud of you for enduring that 9 weeks of training!!! You are all set now. I am wishing you a wonderful day tomorrow for the start of your career!
4 people like this
@Juliaacv (37764)
• Canada
17 Jan
Thanks so much Deb. Its never easy starting over for me, and this time was quite a struggle with so many people being younger then I. But today we went into a conference room and we all said something, and out of the 10 of us that were left almost half of them mentioned me and the support that I gave to them during our early weeks journey. That really touched my heart.
1 person likes this
@Corbin5 (130263)
• United States
17 Jan
@Juliaacv I can imagine how wonderful it was to hear those kind mentions! You truly deserved them!
1 person likes this
@Juliaacv (37764)
• Canada
17 Jan
1 person likes this
@amadeo (84293)
• United States
17 Jan
yes congrats there.How wonderful.
4 people like this
@Juliaacv (37764)
• Canada
17 Jan
Thanks Fredo. Its been a very long and grueling time in training. The first part was in a classroom setting, which I didn't love as sitting there looking up at the front board bothered my neck, and then the last part we were out witting together with floor support near to help assist us with our questions and give us our confidence.
@Icydoll (29378)
• India
17 Jan
Wishing you the best for your new career my dear friend
4 people like this
@Juliaacv (37764)
• Canada
17 Jan
Thank you. I hope that this will be my last stop. There is one other job that I am being considered for, but unless they call me, this will probably be it until I retire.
@CarolDM (15476)
• United States
17 Jan
Wow nine weeks already, I know it seems like forever. I told you things would get better. Good for you!
3 people like this
@Juliaacv (37764)
• Canada
17 Jan
Thanks Carol. I fear that things will get worse before they get better. I'm not being negative, but realistic. There are so many procedures to be learned still, I haven't done everything as of yet.
1 person likes this
@CarolDM (15476)
• United States
17 Jan
@Juliaacv That is how it goes in life but you are making progress. We have to always challenge ourselves. Good luck, you will be fine.
1 person likes this
@Juliaacv (37764)
• Canada
17 Jan
@CarolDM Thanks, I need the friendly support that I get here. I really appreciate it.
1 person likes this
@AmbiePam (50932)
• United States
17 Jan
That's a lot of training! I don't have much self confidence so I would be afraid I'd forget something important. I imagine you won't have that problem since you are very capable.
3 people like this
@Juliaacv (37764)
• Canada
17 Jan
You cannot forget anything at all. You cannot commit anything to memory except where to find each and every procedure. And because they update them periodically, you have to open the procedure each time you go to assist a customer. My problem has been that I didn't feel included in the class when I first was hired. Everyone was so much younger then I and I didn't feel like I had anything in common with anyone else. I actually went to speak with someone in HR one day early on to tell them how I felt and that I'd be leaving that day and not returning. She talked me out of it, and made me realize that although I was older, nobody else had my life experience and that they need me and that they didn't view me as old, just another team member. I guess its all in the perception isn't it?
1 person likes this
@AmbiePam (50932)
• United States
17 Jan
@Juliaacv Oh, she was right. I imagine I would come to you a lot about how to deal with certain customers and coworkers. Not to mention I seriously doubt any are smarter than you. But it is reassuring to know even smart, elegant women like you have self doubts.
1 person likes this
@Juliaacv (37764)
• Canada
18 Jan
@AmbiePam Thanks Amber, you're sweet, and very special to me. I am a work Mom to a couple of the younger people. And that warms my heart, they keep me young, and I protect them. And I did pour a lot of emotional support into one girl who lost her Dad very suddenly last month. And as we both know, that pain goes on, and our lives are changed forever when we lose a parent. I've talked to her about how I feel at this time of the year, with our daughter's birthday approaching, and how I cope with that. She told me that she'll try to do something special on her Dad's birthday, as a way of coping.
1 person likes this
@BelleStarr (41389)
• United States
17 Jan
Congratulations on completeing your training, now the fun begins
3 people like this
@Juliaacv (37764)
• Canada
17 Jan
Thanks. Hopefully tomorrow will be a good day. I just need the practise to get really good at this, and its coming slowly.
1 person likes this
@BelleStarr (41389)
• United States
18 Jan
@Juliaacv I don't envy you, I just don't learn as easily as I did when I was young and when I have a new writing client I have to reread and reread their criteria to make sure I give them exactly what they want.
1 person likes this
@Juliaacv (37764)
• Canada
18 Jan
@BelleStarr I don't learn as easily as I once did either. But I'm trying my hardest at it.
1 person likes this
@Nevena83 (13755)
• Serbia
17 Jan
I wish you a lot of luck at work.
3 people like this
@Juliaacv (37764)
• Canada
17 Jan
Thanks, I'm a work in progress.
1 person likes this
@LadyDuck (201234)
• Switzerland
18 Jan
I am so glad your long training is almost over. Congratulations for starting your new career.
2 people like this
@Juliaacv (37764)
• Canada
18 Jan
Thank you Anna. My official 9 weeks of training is completed. But I am still learning every day while I am out doing the job, there are a lot of things that come up that are one-off's and I've not done in the past.
1 person likes this
@LadyDuck (201234)
• Switzerland
18 Jan
@Juliaacv I am sure that this will be a very long learning process, but at least the training is over.
1 person likes this
@Juliaacv (37764)
• Canada
18 Jan
@LadyDuck Today was a very good day to practise what I've learned.
1 person likes this
@KristenH (26008)
• Cuyahoga Falls, Ohio
17 Jan
Good luck! Keep us posted.
2 people like this
@Juliaacv (37764)
• Canada
17 Jan
Thanks. I hope that I continue to do alright. I still do not have my 90 days in, so they could still cut me lose at any time.
1 person likes this
@KristenH (26008)
• Cuyahoga Falls, Ohio
18 Jan
@Juliaacv I hope not. I hope you pass it with flying colors. Welcome Julia!
1 person likes this
@Juliaacv (37764)
• Canada
18 Jan
@KristenH Thanks, its a harder job then I ever imagined.
1 person likes this
• China
18 Jan
Congratulations ! You will go through your paces in your new job.Would you tell me what the "follow the words to a T" means.
2 people like this
@Juliaacv (37764)
• Canada
18 Jan
Thank you. Follow the words to a T basically means verbatim.
1 person likes this
• China
19 Jan
@Juliaacv Thanks for explaining it to me !
1 person likes this
@Juliaacv (37764)
• Canada
19 Jan
@changjiangzhibin89 You're welcome-anytime.
1 person likes this
@JudyEv (153318)
• Bunbury, Australia
18 Jan
Oh that's great. You have got to the end of the training. Good for you.
2 people like this
@Juliaacv (37764)
• Canada
18 Jan
Official training is over, now doing things repeatedly until they become routine is what I'm doing-only then will I feel comfortable.
1 person likes this
@JudyEv (153318)
• Bunbury, Australia
18 Jan
@Juliaacv This time next month it may be all 'old hat' to you. I hope so.
1 person likes this
@Juliaacv (37764)
• Canada
18 Jan
@JudyEv Oh I hope so too.
@allknowing (77144)
• India
18 Jan
For some odd reason I took you to be a senior and a lady of leisure
2 people like this
@Juliaacv (37764)
• Canada
18 Jan
No, I'm not a senior, still a long ways to go before I fall into that category. And even then, hopefully I don't fall into it, but I land into it.
1 person likes this
@Juliaacv (37764)
• Canada
18 Jan
@allknowing That's alright, no harm intended, and no harm done.
1 person likes this
@snowy22315 (60319)
• United States
18 Jan
Wow, that is a lot of training. Are you a teller, or in management?
2 people like this
@Juliaacv (37764)
• Canada
18 Jan
No, I work in a contact centre, so when customers cannot do what they need to online they call us.
1 person likes this
@snowy22315 (60319)
• United States
18 Jan
@Juliaacv Oh Ok..
1 person likes this
@Tracy04 (12033)
• Malaysia
18 Jan
Congratulations on your first day of job.
2 people like this
@Juliaacv (37764)
• Canada
18 Jan
Thanks.
@responsiveme (22883)
• India
18 Jan
Congratulations and best wishes. It must be a very fulfilling feeling to be where you are now
2 people like this
@Juliaacv (37764)
• Canada
18 Jan
Thanks, I hope so.
1 person likes this
@andriaperry (69731)
• Anniston, Alabama
18 Jan
Way to go! I knew you would make it.
2 people like this
@Juliaacv (37764)
• Canada
18 Jan
Thanks, now to work thru things so that they become routine and more familiar-then I'll feel comfortable.
@JohnRoberts (73114)
• Los Angeles, California
18 Jan
And now the real work begins!
2 people like this
@Juliaacv (37764)
• Canada
18 Jan
Oh yeah.
1 person likes this
@Courtlynn (59045)
• United States
18 Jan
9 weeks sound so long for training. But I'm glad it's over now. Congratulations
1 person likes this
@Courtlynn (59045)
• United States
18 Jan
@Juliaacv aw im glad you made those friendships!
1 person likes this
@wunnam (383)
• Ghana
19 Jan
Congratulations on your successful journey. I wish you all the best in your new work. Good luck .
1 person likes this
@Juliaacv (37764)
• Canada
19 Jan
Thanks a lot. I go to a regular schedule next week.