Causes & effects of the Job satisfaction & dissatisfaction level

In a BPO(Business Process Outsourcing) Environment: Ceo Campaign Head Managers Team Leaders Agents; Lets pick the agents, team leaders and the managers. AGENTS: JS COMPETITIVE INCENTIVES, INTERDEPENDENT WORKING ENVIRONMENT, CAREER DEVELOPMENT, FRINGE BENEFITS, UNHINDERED COMMUNICATION BETWEEN SUPERIOR AND SUBORDINATES. JD OPPOSITE OF JS. TEAM LEADERS: JS MATURE AND PROACTIVE AGENTS, JOB SECURITY, RECOGNITION, EFFECTIVE SUBORDINATION, MUTUAL COMMUNICATION BETWEEN HIS/HER AGENTS. JD OPPOSITE OF JS MANAGERS: PRODUCTIVE BUS. UNIT, JOB SECURITY, EFFECTIVE TEAM LEADERS, PROMOTION OPPORTUNITY. I hope you understand it, lol!