Your advice is needed!

India
December 30, 2006 6:11pm CST
Hi all , recently my friend went to give a training to few people who do not have any technical knowledge. He tried to the best of his ability to make them understand the concepts but he failed in making them understand. Now finally at the end of the session they started blaming him that he does not have technical knowledge and he has not explained the concepts properly. Now he reacted back saying that they are not competent enough to understand these concepts. Now can you all advice how the reaction must have been. Thanks in advance
4 people like this
37 responses
• United States
31 Dec 06
He may be skilled in technology, but may not have the ability to talk in laymans terms. When I am being trained I will ask questions and if the person is talking in terms that I do not understand I will ask them to tell it in another way. If these people failed to do this as well it is their problem as well. One training I went to had a room full of people who supposedly had more knowledge than I did. They had worked at for the same company but had been with them for at least 3 or more months longer than me. I asked most of the questions, but everyone was writing down the answers. If you don't ask you have only yourself to blame. There have been some excellent presentations that I have attended and the instructor would walk around and ask if you understood and ask you to demonstrate. If you couldn't do as asked he would not belittle you, but show you another way to do it.
@rash219 (808)
• United States
31 Dec 06
well i would stick to this advice as it explains in laymans terms itself how to tact the problem..
@kareng (53440)
• United States
31 Dec 06
I agree with this. The way knowledge is presented could have been the problem. People learn in different ways. Explaining things in a different manner from another angle may have made the different. However, if nobody complained or asked for this, how was he to know?
• India
31 Dec 06
thatz an interesting advice
@SageMother (2277)
• United States
31 Dec 06
Well I think your friend should probably remind these people that they still sat through the course and will not be getting their money back. I am sure they could have asked for help, which could have gone a long way toward easing their confusion.
• India
31 Dec 06
thanks for this advice
@lulylove (1560)
• Brazil
31 Dec 06
I think as you. I believe that she would be much more easy to say of a time that not wise person. But as men they do not adimitem this type of thing, I think that it would not be different.
@Jamian (2603)
• Philippines
31 Dec 06
Well, the best thing to do is to invite them to join in mylot because they will learn many things here that they did not learn there.
• India
31 Dec 06
Please dont write junk.
@re08dz (1941)
• Australia
31 Dec 06
Sometimes no matter how much knowledge a person has on a subject they can struggle to teach others. Just because something makes sense to him does not mean those he is teaching will understand. What he probably should do is go right back to the basics of whatever it is he's teaching them and try again. For example I could say show someone how to use their email program - I could go through what everything is, show them how to write a new message and send it etc and think my job is done - but that would just be assuming they know where to find their email program on their desktop and how to open it etc if they don't know that all the rest is meaningless- I know that's a pretty bad example but does it help? So perhaps he could offer to go through it with them again, asking them exactly what they don't understand etc. It will be of benefit to him as well as he'll know for next time some of the things people struggle with.
• India
31 Dec 06
yea it looks good, but you know, giving live demonstration of how to do certain things helps only to a certain extent. but you know some people are so dummies that they cannot understand even after live demonstration
• United States
31 Dec 06
I've tried to explain such things to people as well. when they still don't get it they try to blame the teacher and his teachings as opposed to admitting that they just aren't intellectually advanced enough to follow the leader
• India
31 Dec 06
yea even I have a similar thought
• India
17 Jan 07
i think that doing more and more practical surly work on this matter.
• India
31 Dec 06
i think that he is guilty but not completely if he knew that they were ot technically sound and not understanding anyhtin then why did he kept on trying and wasting his own and their time he should have tried some other innovative methods of teaching and the persons larning from him are real fools as they just kep ton listening to him though they were not understanding even a single word tht was being told to him do let me know if i am right by marking me as best response
• Philippines
31 Dec 06
Patience is the solution, patience of both sides. Your friend should be patient to teach slowly and clearly so that they can understand him especially so because this is technical. On the other hand, the trainees should likewise be patient to endeavor greater effort to learn especially if they are slow in comprehending as this is technical. Interest of both parties is of prime importance. They should be interested first of all.
@josemyms (31)
• United States
31 Dec 06
I think they should have tried working together to better understand each other. Insults and arguments don't help anyone learn anything.
• United States
31 Dec 06
your friend should be tht people, are they able to understnad the people. this is why all universities and colleges takes prior exams to cheak their knowledge about the subject
@sag2911 (108)
• India
31 Dec 06
Just let me speak in professionally.f First of all the company choosen your friend to train others (i suppose so!!). So the management must have seen something in your friend which make them belive he is capable of training others. Second thing, your friend has provided training and if the trainees are not able to understand the concepts than they should ask straight they are not getting what exactly is happening. I don't belive it's your friend's fault that the other people didnt get themselves trained.
• India
31 Dec 06
hi friend..if ur friend is having high technical knowledge then he must show it interestingly so tat to attract d viewers on and off the diaz its very important...and if the people who didnt understand the technical knowledge then the higher authority must be forthcoming to make d selection process....the mistake of d company also lies in this!!! so ask ur friend to consult through higher authoritarian and continue successfully my best wishes
• India
31 Dec 06
THe shortcoming is from your friend. a teacher should know his/her students well and teach accordingly. but his failure is just not limited to the fact that he is a bad teacher, it is also in the fact that he has not been able to accept his shortcoming and blames the students.
@snugs228 (27)
• United States
31 Dec 06
I don't no how many people are in this class, but can they all be wrong?Maybe he has the technical knowledge, he just doesn't know how to teach it.Maybe the problem lies with him not with the students.
@anne_143god (5387)
• Philippines
31 Dec 06
Maybe you should tell her to ignore what theuy are saying as far as she knows that she did everything. Her conscience is clear.
@pbskipper (365)
• India
31 Dec 06
your friend should not have reacted like this he should have asked them what they did not understand and he should have tried to clear their doubts
@musha_ali (391)
• Pakistan
31 Dec 06
i dont want to give advice.............
@82idiots (595)
• United States
31 Dec 06
Dealing with people involves psychology. Have him back off and ask his audience for feedback on what he could have improved upon. Remember patience. Then, if they really get hostile, put it back on them. Accuse them of being supremely incompetent. Nothing wrong with getting mean. It can put people in their places and cause them to back off.
• India
31 Dec 06
If your friend has done his best that's it. Don't react. He can try another method of teaching if he feel so.
• India
31 Dec 06
If your friend has done his best that's it. He need not react. May be he can try another way to make them understand if he feel so.