Do you think the Cell Phone Companies Charge too much?

@KrauseHome (35514)
United States
January 27, 2007 4:58pm CST
I have owned a Cell Phone now for a couple of yrs. It seems like ever since I switched from T-Mobile to Cingular, the price keeps on going up with all of the extra fees Cingular seems to charge. I am actually getting quite frustrated, and seem to think as soon as my contract with Cingular is up in about 6 months, I am going back to T-Mobile. My Bill before the Extra charges such as Taxes, etc. is $69.99 for 700 minutes for 2 phones. This is with Cingular. After Taxes, my cell phone bill is like $86 or so every month which in my opinion is rediculous. How can they charge all of this extra? Yes, I know they offer roll over minutes, but this is getting Crazy. I feel like I am being robbed. What are some of your experiences, and can you relate, and think I am being over charged?
11 people like this
72 responses
@kgwat70 (13396)
• United States
28 Jan 07
I do think they charge way too much on cell phone calls. It has not affected me too much other than when I go over my maximum amount of minutes each month so I try and keep my calls til after 9pm or on the weekends. The rates are high though when you go over the limits as I have had some outrageous bills for going over. If we talk a lot on the cell phone, we need to find a plan with enough minutes so we dcn't get a high bill.
@Asylum (48223)
• Manchester, England
28 Jan 07
I find the cost of a mobile phone to be very reasonable, but I have to agree with the rates outside of the alloted quota being very high. I pay £25 per month and very rarely use the time that I recieve as free calls. If I started to use a mobile more frequently then I would upgrade my contract to include further minutes. The current cost for extra time on my contract is 35p per minute to another mobile, which would cost me £10.50 for a 30 minute call.
@KrauseHome (35514)
• United States
28 Dec 07
AMEN to that. And the problem is, unless you have just one phone yourself, you have a lot less minutes for your price, etc. to sometimes where it definately makes you wonder.
• India
28 Jan 07
ya i do agree with u as these companies charges which r hidden in the begning but when we recieves our bill we get shocked to know those chargs
@KrauseHome (35514)
• United States
28 Dec 07
They make it seem so easy, and it looks like they offer you so much, and then in reality, when you see your charges before taxes are like $20 less than your Bill actually is, it makes you wonder, don't it?
• United States
28 Jan 07
prices are too high to me. they charge for any little thing. buy as voip is rising you might see some competition coming for them. also phones are way overpriced. like that iphone 600 bucks with a 2 year contract. i could buy a ps3 with that money.
@KrauseHome (35514)
• United States
29 Jun 07
The I-phone is $499 and is out right now. The main issue with this phone is only one Company has it available right now, and I am not sure I want to pay that type of money either. Personally, I can think of other ways to spend that type of money. But I guess that is why it is too each their own what is important in ones life.
@carissa765 (1098)
• United States
28 Jan 07
I have had several experiences (sp) with several phone companies, and I feel they all rip you off. Some more than others, and some not so much. All you can do is pick the one that rips you off the least and go with them. I don't like the company I am with now, but I am like you waiting for my contract to expire, because if you don't it is like 300 dollars per phone for early termination. I personally think that is rediculous. I had a phone through cingular, and the stupid thing quit working, well I still had the second phone on the contract. I used it, and was still being charged for calls being made, and minutes used on the first phone... the stupid thing wasn't even working!!! So I feel that cingular is one of the worst phone companies when it comes to ripping people off on their cell phone bills. If I were you I would check your bill, and make sure you are making all of the calls you are being charged for. I hope everything works out in the end for you.
@KrauseHome (35514)
• United States
28 Jun 07
Interesting comments and thoughts here. I know I have had problems in the past with Cingular to where I have had to call them, and find out why the extra charges, but they were Good enough to remove them for me. I actually now have my Bill paid online automatically every month so I do not have to go in person and try to be taken again on anything. But I still feel it is rediculous all the Extra Fees they charge. It is like $26 a month Extra just for the Fees. What happened to putting a Stop to raising them?
• United States
28 Jan 07
i think they do like cingular and all of those companies they give hardly anything for their service for tons of money but that new cricket thing where unlimited texting and minutes really shows how much they are ripping off everyone else because they are prolly only making a few dollars a month off everyone of their people but other ocmpanies like hundreds of dollars of free money being paid over to them
@KrauseHome (35514)
• United States
1 Feb 07
I am beginning to think sooner or later we will start to see the Competition with them as we are seeing with ISP's now, and the High expensive plans in time, will be a thing of the past. I guess only time will tell then really will it?
@GardenGerty (104004)
• United States
28 Jan 07
I buy a prepaid phone, no contracts, and I am in control. I do feel like cell service is overpriced. I pay about 3-4 cents per minute.
@KrauseHome (35514)
• United States
1 Feb 07
Well, sometimes I might be better off if I did that. But then I like the security and comfort of knowing I can contact someone at anytime I need too, and such. So I guess it is what you prefer.
@dmillman (2273)
• United States
27 Jan 07
That's why a lot of people I know are switching to the pay as you go phones. Being charged for something you don't use seems ridiculous. Well, our landline phone company has always done that, so I guess the cell phone company has the right. But charging so much for all the extras just seems ridiculous to me. That's why I don't use the extras - can't afford them. You'd think that with the number of people using cell phones now that the prices would be dropping, but it seems as though the opposite is happening. Maybe we need to get some rich people to do the internet phone stuff so that less people use cell phones and then the cell phone companies will have to charge less.
@KrauseHome (35514)
• United States
30 Jan 07
Well, what they need to do, is have one of the Internet companies come up with a Cell phone plan that they can use that includes the Internet as well, without it being Expensive. I know if you could be at home, you can now use your computer to place Calls, so why not integrate something like this with our Cell phones? And problem is now, even if you have No extras like me, you still pay way too much for a Cell phone. I think these fees are outrageous, and I wish there was something we could do to stop some of them.
@sumimasen (644)
• United States
29 Jun 07
If you really want to be cheap, I think that you should use a smartphone and use the 3G or Edge to make phone calls using Fring or a 3G skype service. It uses the data function of a cellphone to make calls similar to Skype or a free VOIP service. It's free to download, but you do have to pay for the data (usually cheaper than minutes) and you have to have a smartphone (Nokias, symbian mobile phones).
@iokyoo (143)
• Pakistan
24 Mar 07
Now i have use cell phone for severy years.every month i try to limit my bill of the call.and take part in one packages for save money.but i think the fee is a litter high.
• United States
19 Feb 07
yes cell phone companies do overcharge. I wanted to add my husband to my phone plan I had already and they told me that I had to go from plan I had now ($40) to a $70 plan cause you can't add another phone to my plan but we had no use for 500 minutes i believe it was and pay that much more. Hubby does not even use that many minutes and now I have 250 and don't use them why would I want more minutes. They know people will pay the charges so they keep going up.
@stonehr (818)
• Croatia (Hrvatska)
1 Feb 07
Yes Ccell companies charge to much.. They have opportunity to charge so much.... One day You'll see it will be available to talk free over the cellular phone...
@mgmagana (3621)
• United States
1 Feb 07
i know i had cingular and i had a 45.99 plan plus 9.99 for an extra phone line, but somehow my bill would come out to 80 bucks a month and that's not with overage charges! plus if u want a new phone it's like 150. i hate that! so i'm gonna go with metro pcs for 45.99 a mo. it's unlimited everything, minutes, 411 and text! the only bad thing is their phones r expensive! they never have rebates like cingular does!
• United States
31 Jan 07
I think that they all stick together, and overcharge us alot. They also sneek things in there, so read your bill carefully. I found a camera charge, and didn't want it. I use Verizon, and they are the same as the rest, too much money.
• India
29 Jan 07
I woudn't agree ! Excessive competition in india has forced the companies here to slash prices.....i end up paying less than Rs. 200 per month(which amounts to about US $4)
@amitavroy (4824)
• India
29 Jan 07
I don't know in which country you were living but the one thing which is common with all cell phone operators are that they had only one time investment for the setup which they recovered a very quickly given the number of users they have. Now each and every subscriber gives them almost 90% profit and hardly 10 per cent of the total bill is utilised for the maintenance of the infrastructure and the have for providing their service. And so I think it would be better if they can lower their rates. Significantly to the last few years the charges by the cell phone operators has dropped significantly and this shows that when there is competition they are ready to cut down on their profits
@Polly1 (12648)
• United States
29 Jan 07
I have been a customer of Cingular and T Mobile. I don't like Cingular. I will only use T Mobile, great service, great price, never any problems.
@missyd79 (3438)
• United States
28 Jan 07
i have cingular also, only becacuse i had to switch to them because of at&t merging with them and i have not been happy with them since i switched. I have 4 phones on my plan and my bill runs about 150 a month. I hate paying that bill because it is so stupid, al the tax and everything and the paying for incoming and outgoing text messages is stupid too.
@aman4u (52)
• India
28 Jan 07
Hi in india you can easily change service provider because you dont need to sign any contract with the company.In india they charge cell to cell low rates but they charge rental for that service every day.If you are calling to any mobile in your state you will be charged 0.49ps in india & in foreign currency $0.49
@aman4u (52)
• India
28 Jan 07
Hi in india you can easily change service provider because you dont need to sign any contract with the company.In india they charge cell to cell low rates but they charge rental for that service every day.If you are calling to any mobile in your state you will be charged 0.49ps in india & in foreign currency $0.49 cents.
@TerryZ (22083)
• United States
28 Jan 07
I donot own a cell phone and quite frankly dont think I ever will but I shouldnt say never. If you think back we got alone quite well without cellphones in the past. In my opinion the cellphones are now just for teenagers today. And people who drive while talking on them is outragous. That is worst then somebody driving drunk. I think all cellphones should be banned. That will teach everyone a thing or too.