Even been TYPING and your KEYS flew off the KEYBOARD??

United States
February 27, 2007 7:39am CST
So I have a fairly new Dell Computer and not to bash them (I love my Dell, this being my third one over the past few years) but today I was typing on my new keyboard that I had replaced at the beginning of this month and my backspace key fell off, I know I use it often (to correct my misspellings) but please, I just replaced it. When I called Dell to get it replaced (thank goodness for extended warranties) they said that I probably got a bad keyboard and that if it happened again they would replace my motherboard. So tell me, what does the motherboard have to do with the keyboard, I did not realize that they were both innertwined, can anyone explain that one??
6 responses
@mirage108 (3403)
• United States
27 Feb 07
Is this keyboard attached to a laptop. if it is then that is why they would have to replace the motherboard. the keybard and the mother board on one and the same on a laptop computer
1 person likes this
• United States
27 Feb 07
Yes, the keyboard is attached to the laptop.
@CatEyes (2449)
• United States
28 Feb 07
I have had that happen to me too. It happend while I was at work. I also noticed that some of the employees I was managing purposfully pried them off so that they could get a break form working while it was being replaced. So sad that someone would go to that extint. Caught them doing it and boy did they get written up faster than fast
1 person likes this
@ElicBxn (60771)
• United States
27 Feb 07
I think that was a mis-speak, kind of like a typo!!! I've never had a key fall off a keyboard, but I more than once had the letter fly off an old typewriter (same typewriter even after the repair.) Once it flew across the room on the upstroke, the other time it hit me on the down! This was a very old electric typewriter.
1 person likes this
@Pigglies (9339)
• United States
17 Apr 07
Ugh, I hate pre-made computers and support people! Craziness. I will stick to putting my own together and being my own support person. I have pulled off keys for fun! Never had them just fall off. Sounds like you need a better keyboard, that must be absolute crap. The ones I took keys out of, you really had to pry with a screwdriver. And some that I broke for fun, you used a hammer!
• China
4 Mar 07
I am not very fierce ,the means had not explained for you
@brokentia (10396)
• United States
4 Mar 07
That are not intertwined. LOL It seems odd that they would offer to replace your motherboard. Maybe they are offering that for your trouble. Because if a motherboard were to go out, that would be very costly. But if your motherboard went out...I would hope that your warranty would cover that also. I would kinda be scared for them to replace some that WAS working. ha ha That is when the saying fits...If it is not broken, don't try to fix it. I would just stick to them replacing your keyboard. ha ha