Have you ever been abused at work?

Mr Angry at his best - Mr Angry at his best!
Australia
March 4, 2007 1:02am CST
Yesterday I was at work with a senior member of staff. We had a patient about to undergo surgery. The father of this patient didn't want to consent to all of the treatment, claiming that he wasn't told what might happen. He had been told, it had been documented, and he'd signed the consent. He then started calling our colleagues every name under the sun (they weren't present at the time) and then swore at us, telling us where to go. He did stop short of physically threatening us, probably because there were half a dozen of us present, and only one of him. He then made a number of excuses, which were truthfully quite pathetic, trying to explain his behaviour. (No, he didn't apologise at all...) We were tempted to call the surgery off altogether, but it wouldn't really help the patient at all. It wasn't her fault that her dad was abusive! There were quite a few staff around, so it wasn't that we were feeling physically threatened. But we were shocked, to say the least! None of us had ever heard anyother patient behave in this manner, and some of the staff have worked for decades, in many countries! We ended up going through with the surgery. Afterwards he was fairly reasonable. Still didn't apologise, of course. That would be too much to ask for. Have you ever been abused at work by colleagues, customers, or patients? What would you have done in this situation?
6 people like this
16 responses
@Neo_Knights (1887)
• Indonesia
4 Mar 07
I have been abused in my former work place, but not physically. It was my time they abuse. They always arrange some plan so I can't go home after office hour. I already made schedules to manage my jobs so I can go home in time, but the owner always change my schedule as he like so I have to work late. Almost everyday I work from 9 am to 12 am, and even Sunday they ask m to come to the office. But I have resign now, but my friend that still work there is still being time abuse until now.
2 people like this
@Marie2473 (8519)
• Sweden
4 Mar 07
I do not work straightly with people - just over the phone, but there is not a day where we are not beeing verbally abused by people who seem to think that they are worth a millin dollars and has the right to treat us like crap. I have been threathened occationaly as well- but theat just makes me report them and then they have to move their buisness elsewhere. My company is good that way - they do not tolerate such behaviour towards their employes!
1 person likes this
@Shaun72 (15968)
• Palatka, Florida
4 Mar 07
I am sorry to here that. I have been abused by other workers plently of times on jobs and it is messed up and it causes alot of stress. I am sorry your boss did this to you.
@ajinomoto23 (1057)
• Philippines
4 Mar 07
In a work place there is oppression, we are used and abuse, the employer take advantage of our talents even if I am not hired for that work. There is a position and a job description. I hated the way my employer is dealing with me, I take my stand and say it quit. I am quiting. I work long hours and there is no appreciation, no thank you. You work like a horse. Sometimes I feel I have poured out my blood with all the hard work and got little pay. Not enough to pay for my hospitalization. They are going to kill me.
1 person likes this
@sweetee (421)
• Australia
5 Mar 07
I was abused at work (i used to sell shoes) one time. A very obese lady who came in sometimes with her very obese family decided that after wearing a $5 pair of (clearance) shoes for over 3 years that she changed her mind and wanted to swap them for a different style. When i explianed that i couldn't take them back and give her a free pair, she decided that wasn't good enough and started verbally abusing me. When she threatened to kill me, a witness had centre management come and remove her from the shopping centre. After that my company permanently banned her from the store.
@kgwat70 (13396)
• United States
5 Mar 07
I have been abused at work by mainly customers but have taken some verbal abuse by coworkers as well. It is definitely not a good feeling and can really get a persons morale down. It can also be stressful. At my old job, I was doing call center work so I took a lot of abuse when we turned someone down for credit. They would yell and curse and come up with all kinds of ideas of accusing me or the bank for declining them. Eventually it was too much for me, so I ended up quitting the job for another job.
@suraj5747 (207)
5 Mar 07
whell hi their....well about abusal yes i have been abused once when i was working in an contact centre where i hade to talk to an person just abused me then he started talking some thing crap which i could not bear so i also abused him which was heard by my boss then he just yelled n abused me how could i do this ....this was one of my worst experiance which i did have........
@avonrep1 (1862)
• United States
4 Mar 07
I understand the frustration, but you work in a hostipal or clinic, sometimes people have a hard time being in places like that. They get anxious, feel constricted and have pressure in their heads when in places like that they themselves don't know why they are behaving in the manner they are behaving. I know because certain hostipal and clinics in my area have made me feel like that, though I have been able to handle myself and not act like that, but have been close to it, acting like an A*s. Try to be understanding when you come across someone like that, in your work you will come across it time and time again. Just make sure no matter how you are treated you treat them professionally, because if you let your feelings into you could come across like you don't care.
• United States
4 Mar 07
Yes, a co-worker at that coffee shop that I work at has abused just about everyone on the staff an no one has had the guts to fire her or tell the higher ups that she is a problem.
• India
4 Mar 07
hmnnnnnn....... ur bound to get these kind ambivalent feelings at work.... i would suggest you to take it professionally,rather than emotionally. I havent been abused so far at work luckily---- In this situation i would have set my priorities right and i guess here the patient comes firstttttttttttt
@TerryZ (22083)
• United States
4 Mar 07
Wow thats pretty sad. Im sorry you had to go through that. I had a problem at work to but with one of the other employees. And it was years ago. She verbally abused me when no one else could hear it. And I ended up screaming my lungs out at her. So it looked like it was my fault. Oh well what are going to do. We always seem to get over these moments. Take care
@sunilkonda (1215)
• India
4 Mar 07
Ya it happens for every person at least once in life during at work. The sad thing is for people who abuse work for even doing in the right,correct efficient way. Most abusers are jealous of good work done by the person. At times there is no wrong if a person abuse for poor performance of work, but that abuse should be like an inspirational abuse so that the person will feel to show good work instead of doing complete humiliating abuse.
• India
4 Mar 07
No,I have never been abusedI have never been abused by anyone.
@dfinster (3535)
• United States
4 Mar 07
Over all the years of working in nursing facilities I've definately encountered my share of abusive family members. It's very hurtful to me when I'm giving a patient the best possible care and the famil doesn't understand something. Lots of them seem to form their own conclusions and don't ask us the reasoning behind our treatment plans. It's always then that they start to jump all over the caregiver. Some days it mkes me wonder why I went into work.
@gsnarayanan (1705)
• India
4 Mar 07
Dear littlemoo, I want to represent the patient's case before you. In this case you may be right and the father was wrong. But I want to narrate a case of my relative who was a sugar patient. We had been advised that he should be taken care and he should not be left empty stomach for a long time. Once, since the sugar was high we took him to a standard hospital ( I do not want to name the hospital). There we did not know any doctor by name. The hospital was new to us. We wanted a best treatment, so we went there. But to our disappointment the treatment was the worst. I feel that the patent was not given any food, his condition was getting worse. They were planing to take him to ICU. But we refused, and got him discharged forcefully after coming to know that he was denied any food untill the chief doctor come and checks him, who will come after a Day. Relatives were not allowed to meet him! After his discharge we took him to a known doctor, who treated him and he recovered with in no time. With this experience what will you say. Shoud we have left our dear ones at the mercy of unknown doctors, who are after sqeezing money! My sincere advise to doctors is to treate the patients like mother. They do not know the in and outs of advanced medical treatements. So it is the duty of the doctor to explain them in detail more than once. The doctors are the live savers. But you remember there are doctors who are after money, They want all their advaced medical equipments should fetch them money. The patients are afraid of such doctors. Kindly excuse me if I had hurt you.I have lot of stories in store like this on careless treatments by doctors. You also might be reading in papers. So please bear with the innocent patients if they abuse you with out having suffiucient knowledge. Be kind to them and help the needy. If you are kind to patients, no one will abuse you even your treatment is slightly substandard.
@lingli_78 (12844)
• Australia
4 Mar 07
yes, of course i am... i work in services department in a retail company and i have encountered many unreasonable and abusive customers... i usually ignore them completely or refuse to serve them and ask them to leave... i don't understand why people have to be abusive if they do not get what they want... it just shows how immature they can be...