i'm having problems with my e-gold account.

@aprilten (1966)
Philippines
March 14, 2007 8:50am CST
it started weeks ago when i'm supposed to see my payment from gptreasure.com for completing two offers. but when i logged in my e-gold account there was nothing. so i sent a pm to gptreasure about it. we exchanged a number of pms and emails until they told me that my e-gld account is blocked so they can't send my payment. e-gold blocked it not them, they claimed. at the same time while i was communicating with gp about this i was also communicating with e-gold but they never mentioned anything about the block in my account. they even requested for the account number of gp so they can investigate further. but gp never gave me their e-gold account number. so when gp said that my e-gold account is blocked, i relayed this info to e-gold and asked why it is so. their reply was that my contact info is inadequate so i need to update it which i did. i followed the instructions they gave me in the email. then i got an email from them saying; Please confirm, by typing out, the complete postal address listed to the account so that we can send you a code via postal mail: Address (house number & street name): City: State/Province: Country/ZIP/Postal Code: Please note that due to security reasons we are unable to provide a passphrase via e-mail. **You must include your e-gold account number in your response** again i did as i was told. then after around 3 days, i got another email from them saying; In order for us to remove the block from your account we will need due diligence documents. Please mail (or preferably, use a courier service such as Fed Ex or DHL) original notarized copies of all of the following information: a) A signed and notarized affidavit listing: Name, address, and telephone number for the owner of e-gold account #3995590. b) Copy of a telephone or utility bill that has the same address stated in item A. c) Notarized copy of Passport or Driver's license for the account owner. that i didn't do anymore and have no intention of doing. what i did was to reply to them by saying that i don't have intentions of doing the above instructions because i will need to spend money for the affidavits, notarial services and the courier, which is costly because i need to send it overseas. so i told them if you don't believe that i gave you my correct contact info then so be it. either you remove the block in my account or just cancel it. and i'll forget my desire to earn money via the internet. my first payment from mylot is due up to tomorrow, march 15. so i'm not sure if i'll get it or not. anyway, i'll be visiting mylot time and again because i'm enjoying it here. not anymore for the money. for all of you who will be patient enough to pay attention and share in this discussion, may i say as early as now, thank you very much. and thanks also to all my friends here on mylot. we never met but you are all so kind to me. i really appreciate all of you.
3 responses
@moreinfo (3867)
• China
15 Mar 07
1. e-gold is doing that on their routine. 2. you are a bit strange here. its your money, why dont make more searches here on the issue. - you could registered another e-gold account, and change to the new one in your mylot profile - you could call e-gold and they will call you back to the phone numver listed in your e-gold profile. or as you mentioned they will send you a surface email to the address you listed. E-Gold, fund account, cash out, all about the gold backed payment processor http://www.mylot.com/w/discussions/722311.aspx E-Gold and Online Security Recommendations http://www.mylot.com/w/discussions/447072.aspx Online Security: How to keep your e-gold and other accounts safe? http://www.mylot.com/w/discussions/441238.aspx Online Security: Use Firefox NOT iexplorer to access e-gold and other accounts http://www.mylot.com/w/discussions/688769.aspx Use ROBOFORM to Protect Your E-Gold and Other Accounts? http://www.mylot.com/w/discussions/452266.aspx Easy way to check if an e-gold account is blocked or not http://www.mylot.com/w/discussions/807893.aspx
@moreinfo (3867)
• China
16 Mar 07
YES! e-gold allows multiple accounts. if you have any problem, try to contact e-gold by phone (listed in your e-gold profile) in the office hours.
@iybabe (4)
• Nigeria
14 Mar 07
You need to take up this issue seriously as you can not allow youe hard earned money to gp like that and e-gold too has a lot at sake,they have to clear their name before they get us panicking.Alot of us in countries where e-gold is the only international acceptable means of payment rely on them and must not dissapoint us
1 person likes this
@aprilten (1966)
• Philippines
15 Mar 07
i don't know what else to do. i've done what they instructed me to do before. but this last instruction i have no plans of doing because that will be very costly on my part. i'm expecting a total of only $10.40 and that won't be enough to cover the cost of affidavits, notarial and courier services. all the information i provided are true and correct so i don't know why they had to block my account because of inadequate information or so they claim. besides, if they think that the infos provided were inadequate they shouldn't have approved my account or at least informed me at once that they had to block my account. the info about the block in my account came from gp and not from them. even though i've been communicating to them that my payment from gp does not appear in my account balance. they even wanted me to provide them the account number of gp so they can investigate further. so, i don't understand. if they blocked my account why did they not inform me earlier. one good thing about this incident is that i found out that mylot i really a very realiable site because today i got an email from them saying that they tried to send my payment but my account is blocked. so to all myloters, we are in good hands. the only question now is how can mylot send us our money. i already replied to them asking them for any suggestions on how they can send me my money not using e-gold.
@neon2000 (2761)
• Philippines
24 Mar 07
I do not have prolems with e-gold. You too can if you just know how to take care of your account. CHeck if you are on legitimate site of e-gold because many hackers now are prying e-gold account holders to hacked your money. see in your browser https://e-gold.com/ if there is some unusual address with this e-gold.com, it is probably from the hacker, mimicking e-gold.com address. I see one hacker around here. Don't transact with any individual person around here in mylot.
• India
24 Mar 07
I am having the same problem , two days back i paid someone $50 from my e gold account. When i again tried to access my account it says invalid pass,i thought i may of been hacked but when i try to make a payment to my account i get this message: Error(s) detected: The PAYEE_ACCOUNT specified is not a valid account Here is the email i sent to them: e-gold Account: 4020765 Question: Hi there i recenty called e gold regarding my account.I am unabe to access it as it says its invalid why is this??? Also there is approx $55.00 in the account.Please let me know what is going on urgently Thanks Then i received a reply with a crummy answer: On 22/03/07, EG DDU wrote: The block will not be removed. Your account was blocked under our Right of Association clause in the account user agreement. Quoting from the e-gold Account User Agreement: Terms of Use --- begin quote 4.6. Right of Association Issuer reserves the right to refuse service to particular individuals or entities, at its sole discretion, with or without cause. --- end quote Thank You, Due Diligence Unit So now i have sent this as a reply as i think something is not right here: So what you mean to say is you have the right to steal my money without me having a say in the matter? All i want is a reasonable explanation not some bullshit quote.This is way out of order and i would like a rashional explanation as i will also be seeking legal advice. please email me futher details into an expanation as to what is going on Seems to me they reserve the right to close ANYONES e gold account without any explanation. I think i may find a different method of payment and advise any e gold users to get their funds elsewhere.... Imagine how many people they do this to a day!!?? This is madness!!! $100 x 50 people a day $5000 profit