what do you think about outsourcing??

call center - call center agent in india
Philippines
March 20, 2007 6:02am CST
are you pro or con??
5 responses
• India
15 Jun 07
I am PRO. I have been in this industry for like 4.5 yrs now. This is my bread and butter and it is a very different industry which pays you real well and you get to learn a lot of things out here.
• India
16 Jun 07
Hey, I completely agree to you. Apart from earnings, what I feel is you also have lot of growth opportunities underway. I am also a part of the BPO and I have seen that India is one of the majorly developing countries providing the best quality support.
• Philippines
25 Jun 07
good for you,im have also worked in a call center for two years now and i agree 100%,the thing is..do you think philippines can also outsource? can we afford it?thanks for your opinion..
@cnetboss (2477)
• Philippines
24 Jun 07
I'm for outsourcing because I work for an outsourcing company that caters web designing, Online writing, Web Programming, Web Researching, Graphic Designing for foreign clients. For me its better than being in a call center.
• Philippines
25 Jun 07
ho much do you think the company that outsource saves for outsourcing? you should be earning a lot more,don't you think?because a friend told me that our salary for 1 day is just 1 hour for foreign.
@umavarma1 (929)
• India
27 Mar 07
The decision to outsource is often made in the interest of lowering firm costs, redirecting or conserving energy directed at the competencies of a particular business, or to make more efficient use of worldwide labor, capital, technology and resources. Though often used interchangeably, outsourcing differs from offshoring in that outsourcing is relative to the restructuring of the firm while offshoring is relative to the nation (see below), though the two are not mutually exclusive, especially under conditions of globalization. Fundamentally and historically, outsourcing is a term relative to the organization of labor within and between societies. It is apparent that many organizations today are making the decision to outsource. In today’s global marketplace outsourcing has made itself accessible to many organizations on a national and international level. Offshore outsourcing has provided many businesses with the opportunity to harvest the benefits of lower labor costs in developing countries with few workers rights laws and to exploit the value of artificially manipulated foreign currencies, where the exchange rate is intentionally undervalued. Through outsourcing, companies today have the ability to develop competitive strategies that will leverage their financial positions in the ever competitive global marketplace. Outsourcing is also successful in increasing product quality and/or substantially lowering firm and consumer costs (e.g., increases the quality to cost ratio). Because outsourcing allows for lower costs, even if quality reduces slightly, which is sometimes the case, productivity increases, which benefits the economy in aggregate. Outsourcing can also present advantages to less developed, typically non-Western states. "Developing" countries, such as China, Philippines, and India, but also countries of Eastern Europe, benefit from the patronage of companies that outsource to them - in terms of increased wages, job prestige, education, and quality of life.
• Philippines
3 Apr 07
anyway tnx for the comment about this
@info2go (241)
• Philippines
25 Mar 07
I'm in for call centers anytime of the day. I don't see any reason to hate call centers anyway, I mean - they generate jobs for people, they pay their taxes, they introduce this and that stuff to a lot of people. I've really been planning to try and land a job on one of the local call centers here but haven't really started to walk the road. Well, it doesn't matter anyway because I believe more and more BPO companies are on their way here so I wouldn't have to worry about slots running out for me. Another one of the many good things call centers can bring to people is that it can serve as some sort of 'stepping stone' to even greater heights, fresh graduates (especially those Educ Grads, MasCom Grads) does find it helpful if they start out in call-centers first before actually venturing out in their own professional fields, it's kinda like a kick-start to their careers.
• Philippines
25 Jun 07
nice point of view,however do you want us philipphines to outsource as well?
• India
21 Jun 07
Iam a Pro. Iam working in a contact centre. Contact centre job has the best job for those who have just graduated,At the end of the day we are all working for money, Be what ever job, if you excel in ur job u will be successfull in life