Last week, ST journalist, Serene Luo, emailed me asking if I could provide some comments for an article she's rushing out. Because some of her questions had to do with NLB's official policy, I cleared the request with NLB Corp Comms. They said OK.For a concise version of the ST story, check out "Jitters over Twitter", 9 Jul 09.In essence, she asked my Corp Comms if NLB has a corporate policy on new media. The full story quoted the NLB as saying there was one, which came out first quarter of...