Yesterday I conducted a 1.5hr workshop for 17 participants, on "Using Wikis for Communications".After the session, I told the course coordinator I didn't quite 'nail it down' this time round. I felt the participants weren't as engaged as I would like them to be.My segment was part of a two-day Introduction to New Media Communications workshop organised by the Civil Service College.By the end of my 1.5hrs, the aim was for participants to understand the general features of wikis, to be able...