Starbucks Management Lessons

Paul Williams is a former Starbucks marketer who runs the Idea Sandbox. Often, Paul challenges the way I think with his refreshing way of looking at marketing in a whole new way, in a way that...

Solicit Feedback: Monday Morning Management Tip

This week’s Monday Morning Management Tip is a simple, but not easy, one: solicit feedback. I’ll talk about the who, and the how, of feedback below. The first few times I did this, I...

Manage by Walking Around: Monday Morning Management Tip

Thanks for tuning in for another Monday Morning Management Tip. Quick tips to help you impact your team on a Monday morning. This week’s tip is managing by walking around. Invest 15 minutes...

Great Leaders are Great Stewards

“Great leaders of the most successful companies in the world are great stewards.” - Jason JenningsThose words rang in my ears as I left the 2008 HDI Annual Conference a few weeks ago,...

Deliverables of Great Managers: Engaged Employees

Jack Hayhow shared his Four Deliverables of Great Leadership: 1. Amazingly Engaged Employees 2. Evangelical Customers 3. Consistently Solid Financials 4. Growth (Revenue, Profit, Capability) Jack...