sign in • sign up
web | myLot | discussions | tasks | blogs | news | photos
homeinterestsdiscussionstasksblogsnewsmessages friendsphotosearningsmyLotquizzes

People PC part 2 email this discussion to a friend?

myLot reputation of 93/100. charlene2350 (4850)   ranked 898 out of 35,165 in people3 years ago

Two or 3 months ago I did a discussion on People PC charging me for someone else's internet. I have been disputing this for months now. I even changed my card number and today I see $19.90 taken out of my account AGAIN!!!! For last month it was rejected but today it slipped by again.

I do not understand how they keep charging me. I am not their customer! I demanded a refund and they said they don't give refunds. They said they would give me a month's free service. I told them: I'M NOT YOUR CUSTOMER!!!!! Then they said, "Ok ma'am for security purposes what is "Eric's father's middle name?" I said I'M NOT YOUR CUSTOMER!!! i DON'T KNOW!!! These people have been a brick wall. They agreed to cancel the internet of these people since they are not the one paying for it.

People PC asked me to keep paying $3 so the people won't be without email. I told them NO! You have no right to use my checking account to pay their internet bill.

We have been going around and around for months now. I finally tonight got a confirmation number that they will cancel their internet as of June 28th. I told them I want my money back now! They said they don't give refunds.. so I paid for this whole month of June.

I have emailed my banking and explained it.. I will also contact my bank to dispute this charge.

Has anyone ever had to go around in circles with companies that don't listen to you?

People PC wants me to call the people and tell them to straighten it out. I told them that I would not call them.. I have called them 3 times to no avail. The owner of the account says he is paying the bill too and People PC is getting paid twice!

I told People pc that he is their customer they can call them. I am done! I am so mad I could spit nails.

So has anything this aggravating ever happened to you? Have you ever helped someone one time and it turn around to bite you in the rear end?

For those that don't know I helped someone out in March one time and have been billed ever since. I've been disputing it... and we've been going around in circles.

 
 
people
sponsors
Auto Glass Repair Service
There is a Lot Riding Behind Your Windshield! Get a Quote Online.
www.RoyalGlass.DanMattMedia.com

Local Banking Services
Find Washington DC Banks Today - Top APY and High Savings Rates.
Banks.YellowPages.com/DC

Call Us We Love To Clean
Home and office cleaning service. Weekly BiWeekly Monthly One time.
maidbrigade.localplacement.net

lordwarwizard (10401) response was accepted on 6/24/2007.
denotes best response.
tags:  people pc, internet, billing wrong person, fraud, forgery
 
1. myLot reputation of 78/100. nnsb75 (541)   ranked 7,906 out of 35,165 in people   3 years ago

you should have just close your bank acct. the first time and open a new one, thats what me and my husband did when we're having a hard time dealing with bellsouth.


myLot reputation of 93/100. charlene2350 (4850)   ranked 898 out of 35,165 in people  3 years ago

I changed my bank card number. I guess I need to change my bank account number to stop this. Anyway I am supposed to have this stopped now... but they won't give me my money back. I am going to have to dispute the charge with my bank.


myLot reputation of 42/100. 183318 (192)   ranked 26,283 out of 35,165 in people  3 years ago

ya... happen all this should stop the acc number..
anyway you can complaint to the in charge person about this...
we cant just blind our eyes for this..
must take it seriusly


myLot reputation of 93/100. charlene2350 (4850)   ranked 898 out of 35,165 in people  3 years ago

I got my money back from my bank. My bank emailed me and told me to change accounts. Cancel the account i have and to start a new one. A new card, new checks and new account.

Auto Glass Repair Service There is a Lot Riding Behind Your Windshield! Get a Quote Online. www.RoyalGlass.DanMattMedia.com
 
2. myLot reputation of 98/100. DarlingGirl (588)   ranked 7,200 out of 35,165 in people   3 years ago

I found out tonight that if you want fraudulent charges removed or refunded, you must:
1. File a Police Report
2. Bring it to the bank, and ask to file an "Affidavit of Forgery".
Then get it notarized (at least one bank employee is usually notarized, and will do it for you for free).
3. Wait ten days. Apparently it takes that long for the bank to get its**** together.
4. The fraudulent charges will be reversed, and the fellow who was stealing from you (or not, as the case may be -- that's for the police to find out) will probably not have his Internet, and/or be will in jail for a few days.

Why do I know this? I'm in a dispute with PayPal right now.
I'll be trotting to the bank tomorrow to take care of it.


myLot reputation of 93/100. charlene2350 (4850)   ranked 898 out of 35,165 in people  3 years ago

It wasn't like that. I paid the month of March for the people. A one time thing. People PC then kept billing my card number. I disputed the other charges... got 2 of them rejected...and now today is another bill that slid in. They keep billing my account. I have a new card number.. They shouldn't even have access to my account because I have a new debit card.

Nobody forged anything... it is this electronic stuff that People PC keeps doing even after I keep telling them that they are billing the wrong person.

Local Banking Services Find Washington DC Banks Today - Top APY and High Savings Rates. Banks.YellowPages.com/DC
 
3. myLot reputation of 99/100. villageanne (5888)   ranked 879 out of 35,165 in people   3 years ago

You are not the only person who has had problems with People PC. Did you contact The attorney General for you state. They can get you results and then you dont have to wrorry about it and it is free. I have used them before with great results


myLot reputation of 93/100. charlene2350 (4850)   ranked 898 out of 35,165 in people  3 years ago

How do I contact the Attorney General? Is there an address? I've emailed my bank through my online banking... and I will call the 1800 number at my bank tomorrow.. and if I get nowhere I will call my branch on Monday. I have gotten charges refunded before when I got scammed.


myLot reputation of 99/100. villageanne (5888)   ranked 879 out of 35,165 in people  3 years ago

Each state has one. I have a book with them all listed. I will see if I can find it really quick.


myLot reputation of 99/100. villageanne (5888)   ranked 879 out of 35,165 in people  3 years ago

What state are you in. They have a toll free number for each state.


myLot reputation of 99/100. villageanne (5888)   ranked 879 out of 35,165 in people  3 years ago

http://www.naag.org/ag/fu... is a government site and it list all the attorney generals for all states. YOu need to contact the one for the state that you live in. Good luck


myLot reputation of 93/100. charlene2350 (4850)   ranked 898 out of 35,165 in people  3 years ago

Thanks so much for this info villageanne. I will contact them. I live in GA.


myLot reputation of 99/100. villageanne (5888)   ranked 879 out of 35,165 in people  3 years ago

I thought each state had a toll free number too but that site does not show it for all states. However, if you do have to call them, ask if they have a toll free number and use it the next time. Good luck to you.


myLot reputation of 99/100. villageanne (5888)   ranked 879 out of 35,165 in people  3 years ago

This is a government site and offers many free publications. They put out a new book each year and it is great. I cant find it for you right now as my eyes are starting to blur. Bad night for me. Anyway you should be able to scroll down the page to find information on how to complain and such. It is government nad it is free.
http://www.pueblo.gsa.gov/


myLot reputation of 99/100. villageanne (5888)   ranked 879 out of 35,165 in people  3 years ago

This is a free downloadable copy of the book that I have. It is free and you can also order the printed book for free. I am going to leave you alone now. I was just worried about you.
http://www.consumeraction.gov/viewpdf.shtml

Call Us We Love To Clean Home and office cleaning service. Weekly BiWeekly Monthly One time. maidbrigade.localplacement.net
 
4. myLot reputation of 93/100. winterose (17621)   ranked 479 out of 35,165 in people   3 years ago

In Canada we have a government watch dog for all communication services, it is called crtc, you need to see if there is a body there for that,

if not contact the solicitor generals office.


myLot reputation of 93/100. charlene2350 (4850)   ranked 898 out of 35,165 in people  3 years ago

Yayyyy I talked with the bank today at the 800 number. I talked to a dispute specialist. They are giving me back my money in 24 to 48 hours. They are declining the payment to people pc... plus they are informing them they do not have permission to debit my account.

The funny thing is.. I had the owner of the account on the phone at the time I was talking to my bank, so she helped me with some of the info talking to my bank. My friend discontinued People PC service last month and the company is still debiting my account just like it is an active account.

Anyway it will be resolved in 48 hours tops. I thank you guyz at mylot for allowing me to vent about this last night. It really had me thrown for a loop... but it is ok now. My money will be added back.


myLot reputation of 93/100. winterose (17621)   ranked 479 out of 35,165 in people  3 years ago

the next thing you need to look out for is if this is going to affect your credit rating.

or if these people are going to send a bailiff to your house. or if they are going to put the account in collections,

yes you have stopped the payment but it doesn't mean they will stop wanting payment.

be careful with this, you don't want it to mess up your credit rating.


myLot reputation of 93/100. charlene2350 (4850)   ranked 898 out of 35,165 in people  3 years ago

Well I got a confirmation number saying they are canceling their account... but the funny thing is the account is already canceled by the friends. The company keeps billing me for an account that doesn't even exist. They assured me it would stop, but I don't trust them. I am changing my bank account number tomorrow or Wednesday, just as soon as I can.


myLot reputation of 93/100. winterose (17621)   ranked 479 out of 35,165 in people  3 years ago

Is your bank going to get your money back?

good for you to change that account


myLot reputation of 93/100. charlene2350 (4850)   ranked 898 out of 35,165 in people  3 years ago

Yep, I already got the money back into my account. I have filled out the affidavit, and it will be sent to them tomorrow... but the money has already been put back into my account.. Somehow my old card was still linked to my new card... it was like a replacement card for the old card... so the bank did not catch that they are not supposed to let that purchase through... Anyway the bank is issuing a brand new card not linked at all with the former card. No one will be able to do this to me again.

Brick-It The real Brick wall specialists. Do-it-yourself veneer system. brickit.com
 
5. myLot reputation of 95/100. lordwarwizard (10401)   ranked 797 out of 35,165 in people   3 years ago

Charlene, I can't believe you are still contending with this hell of a mess. I thought it was long settled.

How the hell did this pathetic company people pc get your new credit card number anyway? Unless someone gives it to them, how did it happen?

If the bank is being uncooperative, be done with them. Cancel all your accounts and cards and tell them they are losing you as their customer because of their incompetence and deplorable customer service.

It pisses me just to hear about your situation.


myLot reputation of 93/100. charlene2350 (4850)   ranked 898 out of 35,165 in people  3 years ago

My bank explained to me that when I allowed that one payment, the People PC sent a form that is like a{permission slip) to my account. Even when I changed my card number the old slip was still attached to my account. Whoever directed me last time did not do the right thing. So now I have to cancel my bank account and start a new one to be protected.


myLot reputation of 95/100. lordwarwizard (10401)   ranked 797 out of 35,165 in people  3 years ago

This is just so crazy. How can they do that.

I know we are supposed to send in our new card number if we decide to change. I have not tried to just let them do the change themselves. But it's "scary" if it is not a legitimate expense like your case's.


myLot reputation of 93/100. charlene2350 (4850)   ranked 898 out of 35,165 in people  3 years ago

It is straightened out now. I got my money back. I am getting a brand new card not linked with the other card. This will not be treated as a replacement card. This will be a new card like for a new account.


myLot reputation of 95/100. lordwarwizard (10401)   ranked 797 out of 35,165 in people  3 years ago

Ok, I hope this is finally the "end". What an ordeal for you!:(


myLot reputation of 95/100. lordwarwizard (10401)   ranked 797 out of 35,165 in people  3 years ago

Thanks for BR.:)

Checking Account Resource Your One Stop For Bank Rates, Info, Articles, And Useful Tips. www.bankrate.com
 
6. myLot reputation of 92/100. MsTickle (8863)   ranked 414 out of 35,165 in people   3 years ago

You poor darling. I'd be so crazy. I woyuld rung one of my current affairs programmes by now and turned this company in. You are probably not the only ones they've done this to.
When I was young and naive my girls' babysitter asked me to go guarentor for them to rent a TV. Of course they stopped paying and I rec'd a nasty letter from the rental company. I told them the situation and that was it...I was off the hook. They just asked me to help them locate these people. I did what I could and never heard anything again. I'm just wondering now if that has had any effect on my credit rating.
I hope you get past this as soon as possible. Good luck.


myLot reputation of 93/100. charlene2350 (4850)   ranked 898 out of 35,165 in people  3 years ago

I hope it will be resolved. I have my money back into my account now.

Audition in Washington, DC Casting calls now in Washington, DC Free Auditions for Paid Jobs ExploreTalent.com/DC-Auditions
 
sponsors
Brick-It
The real Brick wall specialists. Do-it-yourself veneer system.
brickit.com

Checking Account Resource
Your One Stop For Bank Rates, Info, Articles, And Useful Tips.
www.bankrate.com

Audition in Washington, DC
Casting calls now in Washington, DC Free Auditions for Paid Jobs
ExploreTalent.com/DC-Auditions

similar discussions
Does People PC bug you as much as it bugs me?
I installed people pc the other week to try them out, and noticed that I get way more hideous...
THIS SHOULD MAKE YA THINK TWICE ABOUT GETTING A REAL CHRISTMAS TREE THIS YEAR!
I logged on to the internet, I use People Pc, and they show me the latest news on my Home page....
sponsors
Brick-It
The real Brick wall specialists. Do-it-yourself veneer system.
brickit.com
Checking Account Resource
Your One Stop For Bank Rates, Info, Articles, And Useful Tips.
www.bankrate.com
Audition in Washington, DC
Casting calls now in Washington, DC Free Auditions for Paid Jobs
ExploreTalent.com/DC-Auditions
WA Appraiser Course
Start Your Appraiser Career Today. 110% Money Back. PDA Included.
www.RealEstateLicense.com
Young Frankenstein at the Kennedy Center
Don't miss the new musical at the Opera House. Get tickets here.
Kennedy-Center.org
Get a Bank Account
Woman Did This to Get a Checking Account With Bad Credit.
www.Channel4-news.net
Washington DC Tours
Customized Student Tours in the United States. Contact Us Now.
www.EducationalTours.com
Washington Rock Climbs
Cragging or alpine rock climbing, beginner or advanced, we guide it.
www.mountainmadness.com
importance of diabetes educator
Free Downloads - Diabetes Info Learn More At Diabetic LivingĀ®.
www.DiabeticLivingOnline.com
Washington Jobs
Washington Jobs Paying $14-78 Per Hour That You Can Train For Now
www.officialjobmatches.com
return to mylot
We are loading a word from our sponsors. No thanks, cancel loading.