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Now That's What I Call Customer Service! email this discussion to a friend?

myLot reputation of 97/100. CurlyRed (2408)   ranked 2 out of 36 in supersafe discussion3 months ago

I was amazed at the service I got today!

Have you ever had customer service that just blew your mind?

Are you someone who provides customer service and goes far beyond the call of duty?

I went today, to look at some small televisions I had seen were on sale.

I picked one up to see how heavy it was and decided I wouldnt be able to haul it home. So I put it down.

The man in the store was watching me, so I explained, I had wanted to see if i'd be able to carry it.

He asked where my car was. I told him I was on foot.

He asked how far it was by car to my home.

I told him just a few minutes.

He closed up his store and gave me and the television a ride to the front door!

This was completely unexpected, but I sure was grateful.

Ever get service like this? Ever give service like this?

 
 
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someonesmom (1804) response was accepted on 8/22/2008.
denotes best response.
tags:  customer service, above and beyond, unexpected, kindness, help
 
1. myLot reputation of 97/100. nelly5 (703)   ranked 34 out of 36 in supersafe discussion   3 months ago

That was really nice of the man. Good for him for being such a great person and treating customers good. Customer service has really went down the drain for the most part, there are so many places where customer service is such a joke. People don't treat people with respect anymore. Now don't get me wrong, I am not saying that everyone is this way or that all businesses are this way, but there are many many businesses that do not have proper ethic policies in place for customer service. I do go to a few select places where the customer service is great, for example here in the small town I live in, at our local subway restuarant we are treated great. The manager in charge of the place really has her employees in line and they do a great job there, everyone is friendly and polite. The place is always clean and orderly.


myLot reputation of 97/100. CurlyRed (2408)   ranked 2 out of 36 in supersafe discussion  3 months ago

It's always nice to visit a clean, well managed establishment!

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2. myLot reputation of 99/100. someonesmom (1804)   ranked 5 out of 36 in supersafe discussion   3 months ago

Hi CurlyRed, happy

I'm so pleased for you, that you were able to get this television on sale, and that the salesman was kind enough to do this for you. I can't imagine carrying even a small t.v. anywhere, let alone to my home, even if nearby. It's great when something good happens unexpectedly, as you don't see this type of thing (hardly ever) anymore.

I do remember one time a few years back, I was with my sister, and we were purchasing a t.v. for me. We were going to try to get it to the car ourselves, but the salesman called someone from the stock department, and they put it in the van for us. It really was a big help, but nothing compared to the kindness you received.

Enjoy your new television, and take care too. It's great to see you here.


myLot reputation of 97/100. CurlyRed (2408)   ranked 2 out of 36 in supersafe discussion  3 months ago

Hey someonesmom! Good to see you!

It is nice when they are willing to go that extra mile. Especially these day!


myLot reputation of 99/100. someonesmom (1804)   ranked 5 out of 36 in supersafe discussion  3 months ago

It really is.:)


myLot reputation of 99/100. someonesmom (1804)   ranked 5 out of 36 in supersafe discussion  1 week ago

Thanks so much for the best response, Curly. happy

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3. myLot reputation of 81/100. OceanTiara (881)   ranked 27 out of 36 in supersafe discussion   3 months ago

Hello CurlyRed,

I would have been impressed too. Now that is a nice salesman.

It is lovely to see and hear of such humaness in todays world.

I can say when I was working, I would indeed go out of my way for people.

And likewise, do I appreciate any kindness in the world of business and elsewhere.

That is quite a story and I hope you enjoy your new television.

Isnt it nice to get something new as well?

xoxooxox


myLot reputation of 97/100. CurlyRed (2408)   ranked 2 out of 36 in supersafe discussion  3 months ago

Hi OceanTiara!

Yes, it's nice to see kindness, gives one more hope for humanity. I was really surprised, and very grateful.

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4. myLot reputation of 93/100. Goodie123 (7174)   ranked 3 out of 36 in supersafe discussion   3 months ago

Umm what have you got that the rest of us dont have.
I have never had customer service like that.
That was really excellent service.


myLot reputation of 97/100. CurlyRed (2408)   ranked 2 out of 36 in supersafe discussion  3 months ago

Heehee, maybe its a horseshoe up my butt. I have had incredible luck these past months. Everything I need, simply happens, appears, comes to me.. I've been blessed.

:) It's good to see you, Goodie


myLot reputation of 97/100. CurlyRed (2408)   ranked 2 out of 36 in supersafe discussion  3 months ago

Heehee, maybe its a horseshoe up my butt. I have had incredible luck these past months. Everything I need, simply happens, appears, comes to me.. I've been blessed.

:) It's good to see you Goodie!


myLot reputation of 97/100. CurlyRed (2408)   ranked 2 out of 36 in supersafe discussion  3 months ago

Doh! Double post, hee, I thought it was never going to post! I should have known.. what with my good luck and all:P


myLot reputation of 93/100. Goodie123 (7174)   ranked 3 out of 36 in supersafe discussion  3 months ago

Geez you must feel uncomfortable with a horseshoe up your butt CR.
I might try that, see if it works for me. lol


myLot reputation of 97/100. CurlyRed (2408)   ranked 2 out of 36 in supersafe discussion  3 months ago

You may want to use butter, Goodie. rasp


myLot reputation of 93/100. Goodie123 (7174)   ranked 3 out of 36 in supersafe discussion  3 months ago

I may need more then butter.

I am a bit of a tightarse. lolrasp

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5. myLot reputation of 38/100. zukepr (10197)   ranked 36 out of 36 in supersafe discussion   3 months ago

I really like customer service down here in the new town
not only do the people at the grocery store bag your groceries but they take them out and load them into your vehicle for you too
A girl can get spoiled real quick that way LOL

minus me please, thanks


myLot reputation of 97/100. CurlyRed (2408)   ranked 2 out of 36 in supersafe discussion  3 months ago

Oh! There is one grocery store in town that still does that here.. The IGA. I rmember going there with my cousin.. at first I thought it was just because she was hot!:P

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6. myLot reputation of 95/100. dfn12968 (5583)   ranked 4 out of 36 in supersafe discussion   3 months ago

awww...that was nice of him. I cannot believe you were even considering carrying the TV home with you, Curly! rolleyes

I have both given and received this type of service. You know, it feels just as good to provide it as it does to receive it, don't you think? happy


myLot reputation of 97/100. CurlyRed (2408)   ranked 2 out of 36 in supersafe discussion  3 months ago

Hey D! How are you?

Yeah, it was nice, I like doing things for those I serve as well.

Oh, I would have carried it D. I just hadnt considered the box would be so much bigger than the television. It was a nice thing he did though. Now i have a tv in my room.. i need the mindless noise to go to sleep at night.


myLot reputation of 95/100. dfn12968 (5583)   ranked 4 out of 36 in supersafe discussion  3 months ago

Much better now; thank you, thank you, thank you. wink

The box my new computer came in was so huge, I laughed when I took the hard drive out of it and saw how small it was in comparison. heehee!

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7. myLot reputation of 92/100. drannhh (4803)   ranked 13 out of 36 in supersafe discussion   3 months ago

Yes on both scores. It is rare, though, these days so when someone does that sort of thing, they really stand out! Makes a aperson happy all over and the glow lasts for days.


myLot reputation of 97/100. CurlyRed (2408)   ranked 2 out of 36 in supersafe discussion  3 months ago

That is so true Drannhh, good things have a way of clinging to us. Whether we do them or recieve the kindness, its good to see you! Ive been rather absent from the lot.

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8. myLot reputation of 99/100. jer31558 (2280)   ranked 7 out of 36 in supersafe discussion   3 months ago

That used to be the type of service that you could expect every where that you went. I thought that type of service went out the window when self-service gas stations started popping up everywhere. I guess that the best service I have received would be at a local steakhouse. The waitress was wonderful, and upon finding out it was our first visit, she called the manager out to welcome us and provide us with a free entrée. We made sure our tip reflected our appreciation for the wonderful service.


myLot reputation of 97/100. CurlyRed (2408)   ranked 2 out of 36 in supersafe discussion  3 months ago

Wow! So there is such a thing as a free lunch! Wow!

This was the only time anyone went that far for me.. hee, all the way home in fact. I have had some ecellent service in the past though, and it's always a pleasure.

Oh, gas stations, hee.. even the full serve has been reduced to pumping your gas for you.


myLot reputation of 99/100. jer31558 (2280)   ranked 7 out of 36 in supersafe discussion  3 months ago

It is such a pleasure to receive good service and that place will always get my business in the future.

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9. myLot reputation of 91/100. Candee (232)   ranked 25 out of 36 in supersafe discussion   3 months ago

Lucky you!
Not that we come across such ppl often. These are the same people who go beyond their job description to help people anywhere. These are the same people who would call the ambulance, arrange for the hospital bed and then inform your home by getting through your number by digging through your purse and then call the next fw days to enquire about your health.

This happened to my friend once.


myLot reputation of 97/100. CurlyRed (2408)   ranked 2 out of 36 in supersafe discussion  3 months ago

Aww, that's a nice story Candee, I bet your friend was really touched by that.

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10. myLot reputation of 94/100. AshleyHasan (727)   ranked 26 out of 36 in supersafe discussion   3 months ago

Yes, that is great to know, we feel very happy when we can get good customer service, I hope even if Ican experience once, that guy is really great.


myLot reputation of 97/100. CurlyRed (2408)   ranked 2 out of 36 in supersafe discussion  3 months ago

Yes, he really knows how to help a customer, Ashleyhasan, I wish I could help him somehow.. the mall he is in has suffered with the sprawling malls sprouting up in other parts of the city

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