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Cell phone blanked out….. email this discussion to a friend?

myLot reputation of 99/100. sweetlady10 (2553)   ranked 2,249 out of 6,911 in cell phone1 year ago

Yesterday my cell phone got blanked outsad. I have no idea what happened. I was talking to a friend, and suddenly the call got cut. When I tried to call her again I could not see anything in the screen of my cell phone, it was all white. I can receive call but can not see it. I called the customer service and they told that they will replace the phone with a reconditioned phone of same model. Who knows how that will workconfused. I did not expect this kind of problem from Sony.

Have you ever faced this kind of problem with your phone?


 
 
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Kellyann627 (296) response was accepted on 8/2/2008.
denotes best response.
tags:  phone, cell phone, sony, problem, cell phones
 
1. myLot reputation of 97/100. danishcanadian (20693)   ranked 12 out of 6,911 in cell phone   1 year ago

The last time my cellphone did anything similar to that was when I dropped it in the hot tub, acciden. I took the battery pannel of, blew into all the little metal connections, let it dry for about 10 miutes, put it back together, and it worked fine. I don't know i that is your problem. but that's why my phone did that, when it did hat.


myLot reputation of 99/100. sweetlady10 (2553)   ranked 2,249 out of 6,911 in cell phone  1 year ago

I did not do anything, thats why it is very strange for me. I tried like check the battery and all, but did not workedsad.

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2. myLot reputation of 97/100. Mirita (1608)   ranked 2,251 out of 6,911 in cell phone   1 year ago

Yes, I had the same problem with a nokia phone,but they just repaired the phone since they don't believe in replacement unless they cannot fix it.


myLot reputation of 99/100. sweetlady10 (2553)   ranked 2,249 out of 6,911 in cell phone  1 year ago

At least they made it work, which is good for youhappy.

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3. myLot reputation of 94/100. Kellyann627 (296)   ranked 4,991 out of 6,911 in cell phone   1 year ago

I had the same problem! My screen used to turn white and drop calls, then it started shutting itself off and then turning back on. I found it happened less when my battery was fully charged. It is usually a sign of something with the battery. You can usually call the your cell phone provider and ask them to send you a new phone or a new battery, they usually wont charge. Depending on the provider they might ask you to sign another two year contract if you want a new phone. If you still want the phone your using, you can look on E-bay for a battery for your phone. I would definatly call your provider first before you buy anything, the might be able to reset it. Good luck!


myLot reputation of 99/100. sweetlady10 (2553)   ranked 2,249 out of 6,911 in cell phone  1 year ago

Yes, I did call my provider and they are sending one. Then I have to send back my old one to them.

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4. myLot reputation of 93/100. blkcat1 (3069)   ranked 1,967 out of 6,911 in cell phone   1 year ago

Yes but only when I dropped it...lol

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