HP Laptop with NVidia Graphics Card Crash and Burn  

Have never heard of this happening before but it does concern me a little as my dad has just purchased an HP laptop. He has purchased a cooling mat with a fan to help keep it cool but must admit from my experience using it I do think it gets considerably hotter than the laptop I use.

Thanks for letting me know about this fault with the design if it happens in future I will let my dad know and he will be prepared. I think perhaps using a cooling mat is the best way to keep a laptop cool so hopefully this will counteract the problem.

Thanks for the heads-up

Well, I guess its up to us to keep our laptop cool at all times. I do believe that there might be a manufacture problem since they are trying to pack as much power into the laptop but failed to create a good cooling system to keep the laptop cool. This is a common problem among all laptop manufacture I guess. I have an Acer and HP laptop, and when they are running at full steam, the vent is extremely hot. Hot enough to burn your hand if you place your hand near the vent for 5 seconds!

Of course, there are simple solutions to this problem. First as mentioned by the person above me, is a cooling mat. Some comes with fans powered by USB plug. You can also find some stuff to elevate the base of your laptop. Second, just place a fan beside your laptop. It works wonder.

As for the 'HP problem', I don't think anyone will make an addendum to a warranty to cover that problem. Its hard to pin point whos fault it is.

I have a HP DV9000 series laptop that I spend nearly $2000 to acquire in mid-2007. I struggled with the lack of 64-bit drivers for Vista for a long time. It ran well after that. In early 2008 I started playing a lot of youtube videos with nursery rhymes for my 2 yr old daughter and somewhere around mid-2008 the laptop started behaving weirdly occasionally with some funny pink and green vertical lines appearing at times. The graphics finally failed in the latter half of 2008, just soon after my warranty expired. Called up HP and they said it's outside warranty and they cannot help me. I have also like you been sitting on moving my data out. I have a lot of precious as well as sensitive data on the system waiting to be moved out.

Checking the internet on the matter recently I figured that I am not alone in this happening. The HP - Nvidia combination seems to have a problem. It will be helpful with somebody with legal expertise on the subject let us know how to get HP to extend the warranty on these machines and fix the issue that some of us have run into. It's definitely not an end user fault if there are so many people reporting the same type of problem.

hey I bought an HP laptop model: dv9222tx. I bought it to play games with portability though its a large laptop with 17" screen but i liked that when i was buying it. I encountered the same problem you did just after 5 months of my warranty period. So i couldn't rectify this problem through customer care cause they say that they need to change the motherboard but its way costly... I found a place where they can change this nvidia chip but they don't give any guarantee that for how many days it will last long.. Though they can fix this but it will cost you around 70 to 80 dollars.. So i was just wondering if u have any other solution and i want to know that where r u from? thanks... plzzz do reply coz i need to use my laptop again.

I have a similar problem with my dv2000. The screen started to flicker/change colours. Now when I boot, the screen is messed up and split 6 ways. I believe this has been caused by an overheating issue because the laptop used to get red hot and sometimes shut itself down. I am now just 4 months out of warranty! I have just contacted 'hp total care' and am waiting for a response from them. Did you managed to get your laptop fixed in the end? Did they extend your warranty? where did you hear this from?

The worst part is that I work for HP in software development so you would think we would have some special perks with support....but nope