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Verizon's new early termination fee... email this discussion to a friend?

myLot reputation of 91/100. stacysmomstl (159)   ranked 1,768 out of 6,911 in cell phone2 months ago

Yesterday I read an article on Yahoo that mentioned that Verizon is doubling up on its early termination fee to like $300 or more. I think this is crazy. The article didn't say whether this would be for new customers, or for present customers that maybe want new phones and have to enter into a new contract.

I think that this is ridiculous. I mean really, we are paying enough for our plans and if after a year and I'm tired of a company's service, I have to pay 5 months of bills just to get out of the contract?

Does anything think this is wrong?

 
 
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tags:  cell phones
 
1. myLot reputation of 77/100. sleepylittlerose (189)   ranked 4,655 out of 6,911 in cell phone   2 months ago

I also heard about this yesterday. What the local news in my area stated is that it is for all customers. That people wishing to upgrade their phones prior to the end of their service contract could be subject to stiff penlties.


myLot reputation of 91/100. stacysmomstl (159)   ranked 1,768 out of 6,911 in cell phone  2 months ago

Wow, that is outrageous. You would think that Verizon would want to keep customers for the long run and not piss them off to move to another company.

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2. myLot reputation of 89/100. notlistening2 (10955)   ranked 1,166 out of 6,911 in cell phone   2 months ago

Yes I think it is wrong, I owe Verizon for a old bill, and my bill was $400 dollars, so I will pay that off, and I won't be using, their services ever again, if Verzion keep this up, they will put their own selves, out of business because people are not going to use their services, then what are they going to do, Verizon is just getting greedy like some of these other companies, they want more and more money, too much greed can hurt you. sadthumbdown


myLot reputation of 91/100. stacysmomstl (159)   ranked 1,768 out of 6,911 in cell phone  2 months ago

Oh I agree. It's highway robbery the way this company gets away with this. I think all cell companies keep you under a rope, but this is crazy. The consumer isn't even able to change their mind, or shop for something that is better suited to their needs.

It's like you said, way too much greed!

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3. myLot reputation of 98/100. rosekiss (4416)   ranked 1,193 out of 6,911 in cell phone   2 months ago

I think that what Verizon is doing is outrageous. I am with Verizon too, but if they keep this up, I am certainly not going to stay with them, that is for sure. In other words from what I am gathering, is that if a customer wants to upgrade their phone to a better one, and their contract isn't up, they will have to pay penalties? Please correct me if I am worng, but I sure don't think that is fair. I upgrde my phone every year, but it looks now, like I will have to forego doing that at all. I don't understand all this, as they will lose customers, and not keep them by doing what they are doing. If they want new customers. then they need to give better customer service. They will lose a lot of customers that is for sure, and I may end up being one of them. Take care, and happy mylotting. happy


myLot reputation of 91/100. stacysmomstl (159)   ranked 1,768 out of 6,911 in cell phone  2 months ago

I agree with everything you said here Rosekiss. It seems as though if a customer wants to stay with Verizon, upgrade their phone for a better one, then why penalize them for that. It doesn't make sense. I know that some people never change phones, but some people like variety. And just because you decide to change your phone you shouldn't be socked with a huge fee. It just isn't right.

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