Paper:mate Pens  

Lets hope that you get the money back for the gas and the time. I can say one thing paper mate pens are no good any more to me there never working. I can buy a brand new package of them and after the first 2 or 3 uses they are being thrown away. That company has gone down hill over the years. I would rather pay $2 for a pen and know it will work for about 6 months to a year. In fact I bought 2 the other day and I know they will last me for months. But I would never buy another paper mate again. they just don't work long enough. When you need a pen you need one, you don't want to have to go through 20 pens to find one that works.

Impressive is the word that comes to mind, Trensue. I do commend you for not yelling or being mean. You have done Paper:mate a great service and perhaps you will now get a free lifetime supply of non-working pens! I am guessing that very few people may have taken the time to simply let Paper:mate know that their pens don't work and not demand money or replacements back; they simply stop purchasing them so I feel you have done your duty as a consumer and they should reward you appropriately. I would be curious to find out if they do respond back to you after your effort in helping their company and whether they will reimburse you for your troubles that they created in insisting you send them the lone pen.

I am the same way with pens and paper but have found that the more expensive the pen, the quicker I lose them so I try for the middle of the road type. The worst pen is the pen that splotches, I lose all capacity for sane thoughtful writing when my pen splotches.

oh my gosh tensure I am still laughing good for you,it
serves them right. a big company like papermate being
that chintz over ineffective useless pens. that is not
the way to win customers and get customer support .that is sheer stupidity on their part. oh my wonder if she ate the popcorn and whether or not you will get paid for your time, gas and consulting fee. this is so good I should use it sometime on some company that does me wrong. Ihave always wondered about paper mates cheap pens, so they do not even work. wow what a rip off. and think of school kids spending their money on those and not being able to even write with them. I used to use papermate pens but they are getting expensive for the ones that do write. Now I am really turned off of them by the way that they treated you. I thought they were a better company than that. that woman sure did nothing to enhance the companys name.

Wow... what a paper mate story there. I think you did something good there by posting back to them. So, do you think they would reply you back or what..?

Oh I hate when you buy pens and they do not work. Even if they are cheaper, they are not worth it, and I will usually avoid the cheaper made pens for the main reason you expressed here. But to ask for your Gas $$ back, etc. I doubt they will go that far. But to fill the Box up with real popcorn... that is hillarious. Thanks for sharing your story and troubles, and maybe in time Papermate will learn something from this as well.

You are so funny. Popcorn no less, I hope you billed them for tha packing supplies also.

Well, they have a great customer response and you should have asked the lady on the phone in the first place about why you hadn't mail them back. Then if they are ready to make the charges you would have mail them.Still, you did a good job.

LOL i didn't know they still made those..

yea,sounds good to me
i don't know where they get off demanding when you just wanted to inform them their product worked like crap.they could have at least given you a postage thing to print so it didn't cost you anything to mail it back..

You are still my hero!

I LOVE this story! I think you should compile all the similar such incidents of the last year and write a book. It would be a best seller.