|  I am from India. My friend want job in US or any where in developed country. I reguest you to help /guide him to get a job. IT is most urgent to him. Thanks
Herewith I have given his Resume
Name :Indraneel Chatterjee
______________________________________________________________________________________
Professional Experience
Jan 2002-Till date i-TRANZ, Calcutta/London
Manager, Operations
i-TRANZ is a UK Based organization primarily into medical transcription as also legal transcription with interest in insurance claims and medical coding and billing. Business Partners - Columbus Regional Hospital, North Carolina / Cobb Medical Transcription, Alabama, USA. Also, provided backend support for Voice-based Service Delivery.
Key Responsibilities & Achievements:
Handling man-management curriculum of effective time-bound export of medical transcripts to the US.
Providing Voice Support to Doctors and Insurance houses with information on status of claims
Screening new recruits for quality and maintaining daily schedule and determining specialty report for editors
Mentoring Team Leaders and Quality Executives and ensuring that productivity targets are maintained (numbering to 48).
Planning and maintaining US work pools; devising targeted QA percentages to achieve for accounts, people etc, self Assessing QA
Providing Business Development support in acquiring new business and clients to maximize business opportunities for the organization
Voted Chairman’s Club award for operational excellence.
July 2000– Jan 2002 Transland Technologies Dhaka, Bangladesh
Assistant Manager – Operations
Transland Technologies is a pioneer in digital transcription operating out of Kolkata and Dhaka, in collaboration with Digital Transcription, Inc., Greenville, North Carolina, USA. Backend support for Voice-based Help-line for Cedars Hospital, Florida, USA.
Key Responsibilities & Achievements:
Overall monitoring and guaranteeing a target-specific output to make the unit an ideal profit center
Building up a core group of MTs and QAs (numbering to 25) and final level editing of transcripts before export.
Incorporating Insurance Claims Processing, Billing and Coding projects.
Developed a 7-member training division for Transland’s overseas business unit. Had a key responsibility to ensure adequate business was available at the overseas centers; played a major role in business development
Providing Quality-audited Voice Support to medical professionals in US
Driving digitization in key areas.
Voted best employee for Dec 00, Sep 01 for consistent service excellence.
September 1998 – July 2000 Stesalit Infotech Ltd., Calcutta
Supervisor – Quality Analysis
Stesalit Infotech is the outsourced partner for Ian & Snipe Co., Sussex County, UK (Legal & Medical Transcription).
Also, worked in collaboration with Range Medical Inc., Minnesota.
Key Responsibilities & Achievements:
Leading a team of 20 associates. Mentoring and feedback.
Maintaining and analysis of branch MIS.
Last level checking of medical transcripts before export to the US
Instrumental in leading the Buddy project for new joinees on the floor.
July 1997 – September 1998 Selectronic New Delhi Equipment
& Services Pvt. Ltd., (JV with Heartland Information Services, Ohio, USA)
Lead Quality Analyst – Quality Control
Selectronic Equipment and Services Pvt. Ltd., (an ISO 9002 Company certified from QCB Inc Canada) is a leading India based company in the field of Medical transcription. Selectronic provides this service to customers in the United States 24 hours a day, 7 days a week. Selectronic guarantees a 24 hour Turn-Around Time and an average accuracy level of 98% as calculated by the American Association of Medical Transcriptionist guidelines
Key Responsibilities & Achievements:
Transcribing 700-800 lines and direct uploading to the client’s site. Mentoring and feedback.
Maintaining and analysis of branch MIS.
Responsible for the final level editing of all documents before export to the US and transcribing STAT jobs
Promoted to the position of Lead QA. Cleared Heartland’s MT criteria; HIS certified.
Underwent HIS (Heartland Information Services, Ohio, USA) certification for global transcription.
Awarded best transcriptionist of the month in June 98’ and spot recognitions for contribution to the business
May 1996 – July 1997 Optimal E-Scribe Calcutta
(Princeton, New Jersey)
Medical Transcriptionist - Production
Optimal eScribe is a premier global Medical Transcription Service Provider engaged in providing voice-to-data conversion services to the medical industry. Optimal is a forerunner in the medical transcription industry. With its strong base in the US and skilled intellectual personnel in India, Optimal is poised to move forward into the next era. The management and the staff have the ability needed to provide quality work and excel in this competitive and growing industry.
Initially, transcribed 500 lines with 95% accuracy in an 8-hour shift. Promoted to First Level QA for my performance. Edited 1000 lines with above 98% accuracy in an 8-hour shift.
Education
1996 ----- Diploma in Computer Application from Tata Unisys Ltd., Calcutta
1995 ----- Bachelor in Science, Scottish Church College, University of Calcutta (Major – Economics)
1993------ XII (Science-ISCE) St. James’ School, Calcutta
Computers
Proficiency in working with MS-Office. Good orientation towards systems aiding MIS generation.
Diploma in Computer Application from Tata Unisys Ltd., Calcutta
Other Personal Details
Date of Birth 21st June, 1974
Valid Indian Passport A5955137
Permanent Address 44R, Gariahat Road; Flat #2D; Kolkata – 700 029
Contact Numbers: 91-33-24602432 ® / 91-33-24641508 ®
Mobile: 91-9830996003 / 91-9830784989
Extra Curricular Activities
Represented Scottish Church College in Inter-college cricket
Editor of Jacobean (Annual Magazine) for St James’ School
Hobbies include Traveling, cooking
References
Mr. Madan M. Taneja
Ex-Vice President, Technical
Eveready Industries Limited, Kolkata
Ms. Sagaree Chatterjee
Training Manager – CLS Kolkata
Genpact
Indraneel Chatterjee
Related Resources: iso certification, medical equipment, medical equipment company, lead generation
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