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Bill collections - What gives them the right to be so obnoxious? email this discussion to a friend?

myLot reputation of 90/100. kbkbooks (2237)   ranked 1 out of 14 in banks3 years ago

I have several credit card bills I can't pay right now. I just don't have the income. The collectors keep telling me they are small balances, but they don't let up with the calls.

I don't know how many of you have ever had collection calls. Before I became disabled and couldn't work my credit was flawless. Now they call me a few times a week from all the places where I am not now making payments. For some reason, awaiting honest disability benefits, they have no regard for the fact that you are waiting for the government to finish its coffeebreak and cigarette (which takes several months) and get on your file. They have no regard for the fact that you are feeding your kids from food bank donations. They don't understand that you just don't have money.

I tell them, see those payments I used to make regularly? If I have money, I pay. I just DON'T HAVE it now. As soon as the government gets off its butt I can probably work out the "arrangements" they want me to make. Well, we can just make an arrangement now for you to pay x dollars per month. But I don't have it now. Well, ma'am you bought the stuff and you know you owe us the money and it must be paid. Oh, no, REALLY? What a surprise.

Then comes the part I just love, or hate depending on your comprehension of sarcasm. Ma'am surely you must have family or friends who will lend you the money. Let's see, I say, my mother is 74 on fixed income. My mother in law is 85 in a nursing home. My sister has three small kids and her own house expenses. No, no one to borrow from. How rude do they think I am?

Well, we see you made a fifty dollar payment last month, where did that come from? EXCUSE ME? That is not your business. Well, yes it is, because you owe us money and....CLICK.

I've talked to a couple lawyer type folk who can give me advice without cost. They told me I can hang up and the collectors can't really do anything. They tell me the collectors can't really do anything to me. In other words they are just bullies. My car belongs mostly to the car dealer and I make payments to them regularly because of my husbands help. Since the loan is with the car company, no one has the right to take the car and the house is only in my husbands name so they can't touch that.

I wonder if the bill collectors go home and night and act that obnoxious with their kids and spouses? Wow, I'd be writing divorce papers so fast your head would spin.

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Gambler2 (7547) response was accepted on 12/30/2006.
denotes best response.
tags:  bills, collections, debts, calls, collector
 
1. myLot reputation of 80/100. Gambler2 (7547)   ranked 2 out of 14 in banks   3 years ago

Do this Next the bill collectors call. When they ask for your name, just say, who, then say, oh we just moved in here, you must be looking for(your name) he used to love here. I really do not know where he moved to.
I did this, and they never called again.


myLot reputation of 90/100. kbkbooks (2237)   ranked 1 out of 14 in banks  3 years ago

Oh that's kewl. Thanks. You get a + for sure, and best answer, and I don't even have any yet.

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2. myLot reputation of 93/100. marius_stp (3232)   ranked 11 out of 14 in banks   3 years ago

i am sure that they are stresed from home/work and that is way they act like this. but if they have no right to do it, you should just hang up on them, like your lawyer said. it's kind of wierd because i don't really think that they relay only on your money, they don't need them that much.. good luck with them!


myLot reputation of 90/100. kbkbooks (2237)   ranked 1 out of 14 in banks  3 years ago

They should be so stressed. They have a job. I don't. But if you hand me a job and it's in bill collections? No Way. I would never do this to people.
I used to be a telemarketer. Another well loved group. I often say this to the collectors and tell them I know they are working from a script and don't they feel strange talking to me as if they know me when they really don't. Some of them try to deny it. One guy said he was personally in charge of MY file, that it was not a cold call. Give me a break. I'm not that stupid. They also all have the same comebacks when you tell them you don't have the money.
Telephone jobs...don't let them fool you...it's ALL scripted, right down to the rebuttals they have to give you when you say NO. It's all in the training. But you can't fool another trained telephone operator, even if I was in sales and they were in collection. I can tell by listening, it's basically the same training.
Oh and don't forget guys, always open your rebuttals with "transitional phrases," "I understand you say you don't have the payments right now, HOWEVER, just let me quickly point out, your account is seven hundred years behind and it MUST BE PAID BY TOMORROW MORNING at 3 AM. Otherwise we will be forced to take legal action."
I guess the legal action is that it is legal for them to put me on the followup calls list for next weeks!!

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3. lulu897 (90)   ranked 13 out of 14 in banks   3 years ago

Bill collectors are really rude and ignorant, seems like they have no heart. I normally just don't answer the phone, we have call display and if there is no name on the phone then I don't pick it up.


myLot reputation of 90/100. kbkbooks (2237)   ranked 1 out of 14 in banks  3 years ago

I have been trying to convince hubby to get caller ID, and to switch to company where longdistance and local are all included. I haven't convinced him yet. We could be saving money and paying off the bill collectors but his mind is back in the age where you picked up the receiver and cranked to get the operator and told her what number to dial!! (Ok, I'm exaggerating, but you get the idea).

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