 I usually don't field Pokeman questions, but let's have a stab at this one, shall we? I hate to think that you're having problems with your Gameboy Color, after all...
Nintendo Gameboy ColorFirst off, the problem with the game save failing is probably this issue that they classify as "Game Keeps Erasing":
"In some rare cases, the saved data in Pokémon may be lost if you reset or turn your system off too soon after saving a game. Make sure you are waiting a few seconds after the save message disappears before turning the system off.
"Games may also erase if the connectors are dirty or damaged.You may use a cleaning kit. However, if the game or system is very dirty, you will need to have it cleaned by Nintendo.
"Do not link U.S. and Japanese games. If players trade data between the U.S. and Japanese games, it will destroy the saved data on both game paks, forcing players to re-start their games from scratch.
"In a very few Pokémon Red and Blue game paks, the battery chip inside the game may become disconnected. Due to the age of the game, we cannot offer repair or replacement."
That's from Nintendo's Gameboy Help Area on their site. Check it out, there's some pretty useful information there.
Then the problem with Pokemon Sapphire's "Internal battery has run dry" error message has a straightforward - though crummy - message from Nintendo's help site:
"This occurs when there is a problem with the internal battery of the Pokémon game pak that regulates the clock feature of the game. For the most part, other than a few minor events, this will not affect game play, nor will there be any loss of saved data. The save info is preserved in the game's memory chip, not the battery. To repair the issue, the game must be replaced, which will result in a loss of all of save data. If you are still concerned about this issue, and are interested in replacing the game, please call our Consumer Service Department at 1-800-255-3700."
Basically, you're out of luck. I'd call them and suggest that their "it won't affect game play" message might well be completely inaccurate and see if you can convince them that having a game you paid for die on you isn't a good way to make you a lifelong customer.
Or, plan b, you'll find that you can buy Pokemon Sapphire on eBay for pretty darn cheap. That might be your easiest solution, though unfortunately you can't copy across any game saves and will have to start the new game from scratch. A quick check showed that you can expect to pay about $10 + shipping for a new copy.
Good luck!
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