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photo results

call center anatomy

anatomy of a typical call center agent.

Uploaded by rdsantos (183) • 2 months ago
Tags: call center, agent, csr, reps

rdsantos
(183)

discussion results


thanusha85
(336)
Do you spend calling the customer service help desk for assistance

I do understand upon some inconvenience you would need to seek assiatnce from the customer service. At the same time, I do not understand why we have to call to ask all the simple things. I do not...

Started by thanusha85 (336) in work • 1 response • Last response by thanusha85 (336) • 4 months ago
Tags: annoying, csr, irritating

rrdj71
(654)
Customer Service

Okay, here's the deal... We.. the wonderful US of A are going through a major economic struggle so here's what I think. If you have a job, shouldn't you be loving the heck out of it considering that...

Started by rrdj71 (654) in people • 7 responses • Last response by Valentine28 (74) • 7 months ago
Tags: customer service, csr, customer support, job, jobs

moonlitmagikchild
(7144)
i hate customer service via websites and emails!

i hate contacting customer service as is but since i have crazy sleeping hours i usually will have to resort to emailing or going through a website to get an answer if their phone centers arent...

Started by moonlitmagikchild (7144) in internet • 3 responses • Last response by ktosea (1262) • 5 months ago
Tags: companys websites, contact section, csr, customer service

rhyannefranz
(394)
I wanted to be a CSR but...

I have tried to apply thrice but to no avail, I have failed thrice in my grammar. And at this point I really lack self esteem, I always stutter whenever the interviewer ask me questions. What must I...

Started by rhyannefranz (394) in make extra money • 1 response • Last response by rhyannefranz (394) • 1 year ago
Tags: csr, cash, money, wanted, work

kaezy_kulet
(1328)
have you ever been irritated to a customer service representative?

I am frequently calling the CSR of my cellphone provider because of their wrong charges on my phone and one time i have talked to a CSR which do not really know what will he tell me he said to do...

Started by kaezy_kulet (1328) in cell phone • 19 responses • Last response by kun2349 (7226) • 1 year ago
Tags: csr, customer service, network, anger, attitude
 

blog results


Triple Pundit
(0)
Keen and Consciousness

I’m as jaded as the next guy when it comes to companies touting their green chops but, on closer inspection, having little to back it up. But amidst the greenwashing/hyping of recent years, I’ve also...

Started in Triple Pundit • 2 years ago • 0 responses
Tags: greenhyping, csr, consciousness, hiking boots

Triple Pundit
(0)
Corporate Calls for Global Competence: Rhetoric vs. Action

I have an educational exercise for you. Embark on a tour through your closets and dresser drawers. It will be an inexpensive trip. Everyone, especially fellow citizens of the famously inward-looking...

Started in Triple Pundit • 2 years ago • 0 responses
Tags: supply chain, csr, corporate+communications

Triple Pundit
(0)
BSR Conference Thoughts from Keith Rockmael of Greenerati

Those of you who think we have it bad with the tap water here in San Francisco might think twice after attending one of the more thought provoking sessions at the 2007 BSR (Business for Social...

Started in Triple Pundit • 3 years ago • 0 responses
Tags: csr, bsr, conference, san+francisco

Triple Pundit
(0)
Beyond Economics and Values: Why do companies really behave in socially and environmentally responsi

By now, most managers are familiar with the rhetoric of sustainable business practices. In books, conferences, MBA programs, and business journals, the “buzz” around the 3P approach has helped raise...

Started in Triple Pundit • 3 years ago • 0 responses
Tags: csr, people, planet, profits

Carsons Post
(4)
Corporate Social Responsibility: just a PR stunt? You bet.

The Telegraph reports that Celeb Chef Jamie Oliver thinks the latest trends in Corporate Social Responsiblity (CSR) is a bunch of bollocks.  And he isn’t alone, 44% of the British public agree...

Started in Carsons Post • 3 years ago • 0 responses
Tags: corporations, csr, responsible business
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