Completely web-based Help Desk& Asset Mgmt Software. It offers an integrated package of Incident management, Asset Tracking, Purchasing, Contract Mgmt, Self-Service Portal& Knowledge Base.
Directory of inbound call centers& help desk solution providers.
A fully Web-enabled Help Desk for customer service starting at $100 per month for five users.
how to
for support from Microsoft. I can´t say it was good PR.
I have been troubleshooting computer issues for past 10 years and have come up with different customers. I know how hard it is to get a help from a manufacturer when we or they don't have enough...
pls help me.
Senior programmer tells the help desk that his laser printer doesn't work correctly after he replaced his toner cartridge -- the printouts are showing up with stripes. read more
This company consolidates all of its divisional IT help desks into a new "global service desk" -- and when an administrative assistant needs to get an existing PC for a new user, she soon learns what...
User calls the help desk because she can’t print from her computer, and the trouble ticket is routed to this pilot fish. And when he gets to her desk, she's on the phone again. read more
One of the biggest reasons I’ve been a successful manager is because I have successfully marketed my team to the rest of the organization as a helpful team full of professionals who excel at what...
