ever worked for the world's largest customer contact center? If yes, what site and account? was it a good experience or not? I was there for 3 yrs and handled direct response and a home satellite...

Well I see many people from Convergys from all over the world. I was wondering which department are you all working for? Please take few minutes to introduce yourself and tell us more about you.

I work at Convergys in a town that is 45 minutes away (if the traffic is light.) I have to be there at 6:30 am, do not get off until 4:30 pm, have to drive home in rush hour traffic, then feed my 10...

Money-wise, it cost saving. But is it worth the job opportunity lost for US economy?