Final Sale

I don't base my shopping around whether or not a store will do exchanges or give refunds. I look more at what I like then if I know I could get it elsewhere, I take cost into account.

That really doesn't affect where I go shopping. I am a very picky shopper to begin with, so I don't buy something unless I either absolutely have to or I absolutely love it! I can understand where that store is coming from with the cell phone, because if it isn't defective within the first month, then the problem is usually caused by the person who bought it. But, I cover myself just in case, because I always buy insurance/extended warranties on my electronics. You never know what might happen with these technologies.

I would shop elsewhere because I prefer to have the option to confront the store or maufacturer if something goes wrong. I consider a cell phone a major purchase because of the contractual plans you have to deal with. So it matters to me whether or not a store accepts returns or exchanges.

I usually get at least a 90 day guarantee, even if I have to pay extra for it. I get insurance on my cell phone, because I'm pretty clumsy and drop it a lot. I won't shop where I can't take something back after 30 days.