Warranties, be sure you know whose name they are in

@shelagh77 (3643)
June 22, 2007 5:10pm CST
My parents took out an extended warranty on their television but unfortunately it was put into my Mother's name and she died before the warranty ran out. When the TV went wrong my Father asked them to fix it under the warranty and there was a ridiculous wrangle because it was not in my Father's name and he was so fed up he went out an bought a new one. So when you take out a warranty ensure that both names are on it, because this situation was not only annoying it was very distressing for my newly widowed Father and for myself, trying to sort the matter out.
1 response
@mflower2053 (3227)
• United States
22 Jun 07
omg that is so sad and wrong. What a bunch of butt heads to do that. Its not like your father stole the tv from your mother and tried to get it fixed. Some companies are always trying to just make a dollar instead of making their people happy.
@shelagh77 (3643)
22 Jun 07
Thank you very much for your support and I hope some of the people who make these stupid rules up are reading now. Yes, it is important that only the person who pays for a service should be able to use it, but there are circumstances such as in the case where my Father had had a stroke and could not communicate in written form so just my Mother had the warranty. He got great satisfaction out of trashing the old TV though, I do have to admit.