can any body help me with..........?

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I have a problem with my ebay account. I was not using it for a long time for which the account has been locked. I am able to login into my account when i change the password through the mail i get into my email account but once i logout the ebay account it says that my account has been lockedup for security reasons. I have mailed ebay twice but didnt get any response from them till now.What should I do to get my account back.please help me.