Bills I owe

@savypat (20216)
United States
March 31, 2010 3:15pm CST
I spent the morning calling customer service on bills that I had paid but did not show paid. What a mess, but everyone was nice, I had three bills showing late payment needed and I had paid all three right on time. Three different companies and each could not get their accounting to catch up with their computer output. Are you finding more and more of this as companies get more short handed?
1 person likes this
7 responses
@gabs8513 (48686)
• United Kingdom
6 Apr 10
Yes I do Pat and it is very annoying, when you know you have paid the bill on time, then you receive a letter stating you owe late payment money then you have to go through all the trouble to prove that you paid on time and this is happening more and more
@dragon54u (31633)
• United States
2 Apr 10
I have not experienced this yet, but thank you for bringing it up because it's a real possibility. Companies are laying off more and more people--btw, why do we say they are laying off? They fire them, plain and simple, and they will probably never rehire them. Anyway, I pay most of my bills with my credit card then pay that off every month because I get 2% cash back. Very handy. Anyway, I'll pay more attention to my bills from now on!
@cher913 (25781)
• Canada
31 Mar 10
i also find that people just dont talk to each other with in the company because we get phone calls on the same day from the same company but different people within the company.
@dawnald (85137)
• Shingle Springs, California
1 Apr 10
I think they're picking on you. It hasn't happened to me at all. Every time a bill has showed paid late, yours truly has messed up and paid a bill late...
@yresh12 (3210)
• Philippines
31 Mar 10
My mom also experienced that kind of thing. The bill not updated. Shorthanded? Maybe they are. With the recession looming many of us are having few people to work for them. I think that is why most companies are not updated with there billing information anymore.. I hope that it would not be like this all the time...
@prince05 (92)
• Philippines
2 Apr 10
when bills are payed late there is this so called interest charge in each bill which makes bills more bigger. and companies are expecting within that month that you are going to pay something and the computers they are using were programmed for this that in every month a payment should go in but since when you miss to pay a payment this becomes an issue already because it will register in their past files that you have not payed on this certain month over looking the next month that it was payed. believe me i've been working for quite sometime on this kind of issues and i know how it works. so just so to avoid confusions just pay bills right on it's due time, maybe a little bit late on the due time give but be sure to pay within its month's due.
@kingparker (9673)
• United States
31 Mar 10
Could it be possibly also a reason they trying to charge you extra money, by claiming you pay it late? A couple of times, I paid my bill on time, but it turn out to be a late payment. That is really weird to me. I shouldn't be responsible for that. They are. I should get compensation for all the troubles.