Has a shop assistant ever been wrong?

Hi max, what a strange thing for a shop assistant to say. If she didn't know the difference, she shouldn't have been working there without sufficient training. Even I know the difference. Incidentally, which were the more expensive? If the beans were cheaper, I would have said, 'well, if you insist." However if they were dearer, I would have taken the issue further.

if you were sure you were right you should have refused to pay for broad beans unless they worked out cheaper then i wouldn't mind. Sometimes shop assistants are wrong but i would say that from working in a shop 8/10 times the customer is wrong about something

I would not say anything unless it was costing me more money. Mostly, I don't want to have to stand there while they check everything out.

maximax8, If I were you, I would definitely seek a clarification with the shop assistant, failing which, I will then have to seek out either the supervisor or shop manager. I do not feel that we should let this off as if nothing had happened as it is just not fair to pay the price of some thing else. I have had my fair share of these experiences when I shop too. Like having a full priced bar coding when the item should be on discounted offer or the bar coding label is wrong. But, the error would always settle at the counter before payment is made.

maximax8 oh yes I was in line with my groceries and I knew the exact price as I had added it up on my calculator as I w ent along,it cost thirty dollars but when I handed her thirty five dollars as it was some cents over thirty she handed me back fifteen dollars and I said, dear you made an error in adding this up this is worth thirty dollars and twenty nine cents.She was furious and yelled I never make errors,just take the money, you are wrong madam. since the line was now extra long I just gave up took the money and walked out. Ihad my son add this all up and he got the same figure I got. so the clerk was in deep do do with the manager who would spot the error and probably take it out of her wages. lol lol

I'm a bit surprised in a farm shop. At the supermarket the people on the checkout often don't know what some fruit or veg is - and not even the "exotic" stuff either! Although broad beans and peas both come in pods I'd sure be impressed if the peas were as big as broad beans and disappointed if the broad beans were as small as peas!

I'd have the person prove they were broad beans. Otherwise I would put them back into the pea area and leave. I'm not paying extra for something I didn't buy.

If I'm right I shall stick to my demand. I would want the shop assistant should beg apology to me. Several times it happened to me. I'm not so polite as you.

Yes, it did occur to me a lot of times. There was this one time when that sales girl made a huge mistake of giving me the wrong item, and I knew what I was looking for. But she was acting as if she knew everything and that I was wrong, and it made me so mad that I was asking for a manager. They eventually compensated me for their mistakes by giving me 50% off the price of that item I bought. The sales manager was so good and he's really kind enough to apologize to me and by giving me a discount plus a coupon for my next purchase with them, but that lady (the sales girl) was really rude and I couldn't stand it any longer that I told her "why don't you just resign from your job because you're not a customer-oriented b*&%ch!" I will never go back to that store again. I gave my coupon to my friend, and she told me that the lady that I was talking about is no longer there. Well, they lost 1 good customer.

I would have argued with her because it is always good to tell others that mistakes happens and there is nothing wrong in it as human err. I had been in a similar position when the assistant charge me more than he should so I told him because I am sure if ever I would have given him less money he would have told me so I told him too that he is wrong and also said that it happens so no worry.

Well, I would say, even though she is wrong, you must have checked your bag because they will charge you for what they see. Of course shop assistant are wrong many a times, sometimes they don't understand and do accordingly without asking customer and customer faces a problem. I always assist myself, I know if I ask for anything that will consume time and mind both, so I do self service and never faced this kind of problem.

For me, as long as I know that I was right, I'll keep on insisting that its who's telling the truth until the very end... I hate people getting me wrongly, it quiet embarrassing to have incidents like this specially when you know that you are right.