Have you ever had any trouble receiving payment from inbox dollars?

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I have a friend who's a member of inbox dollars, and she say that she has not recived payment yet, and its been a while since she cashed out, she's really frustrated and thinking about leaving the site, but I told her that maybe she should contact customer support and see if they can help. Anyway she got me thinking about inbox dollars site, and how legitimate it is. so I thought I'd ask some of you if you've ever had any trouble receiving payment from inbox dollars?