Good grief, you can't trust anyone!
By dragon54u
@dragon54u (31633)
United States
September 2, 2010 2:27pm CST
I received a letter from my mortgage company saying my payment will be going up over $300 because of a projected escrow shortage. Needless to say, I was really ticked off!!!
So I looked at the statement of projected expenses and took out the one from last year, too. Last year they broke up the property taxes and charged them every six months. This year, too, only they charge the entire amount TWICE!!
They couldn't locate my plot when I called them---ggrrrr, what incompetence!! Today, two days later, I get a call back where they have now adjusted the amount and my payment only goes up about $70, that's reasonable but that still means they miscalculated. (I'm thinking about refinancing with another company)
So if you get a letter stated your payment will go up because of an escrow shortage, make sure they're not charging you twice for the property taxes. DON'T TRUST ANYONE!!! Always examine your bills and be sure they aren't prepared by idiots.
Thanks for listening!
So I looked at the statement of projected expenses and took out the one from last year, too. Last year they broke up the property taxes and charged them every six months. This year, too, only they charge the entire amount TWICE!!
They couldn't locate my plot when I called them---ggrrrr, what incompetence!! Today, two days later, I get a call back where they have now adjusted the amount and my payment only goes up about $70, that's reasonable but that still means they miscalculated. (I'm thinking about refinancing with another company)
So if you get a letter stated your payment will go up because of an escrow shortage, make sure they're not charging you twice for the property taxes. DON'T TRUST ANYONE!!! Always examine your bills and be sure they aren't prepared by idiots.
Thanks for listening!8 people like this
14 responses
@ladym33 (10978)
• United States
2 Sep 10
We don't have our taxes tied to our mortgage bill. We got some good advice when we purchased our house which I will share with you in case you refinance. If you choose to refinance say you would like your property tax bill seperate. Then divide up the amount of your property taxes and divide it by 12 months. Then each month that money and put it in an interest bearing bank account or mutual fund. Then just pay the taxes every 6 months yours self. That way the money is earning you interest instead of going to the mortgage company. Make sure you get all the paper work fixed so the property tax bill comes to you every month. The taxes will still creep up, but at least you can earn some interest along the way.
2 people like this
@dragon54u (31633)
• United States
2 Sep 10
At the rates they are paying savings accounts it's hardly worth it but every little bit helps, right? I may refinance and will ask about that. Thanks!
1 person likes this
@Kashmeresmycat (6369)
• United States
2 Sep 10
Good for you for examining that a little further. Just think of the people who look at it, get upset, but do nothing. Then, they get overcharged and don't even know it. That's the worst part of this...these companies will just take the money and run if you don't put up a fight.
You are so right, DON'T TRUST ANYONE, for sure! They'll rob you blind without you even knowing it. Your sentence "Always examine your bills and be sure they aren't prepared by idiots" says it all! You only forgot one word "by idiots and thieves"...

1 person likes this

@GardenGerty (169406)
• United States
2 Sep 10
Nope, they get audited, then they have to portion it back to you or if it is over a certain amount they have to write you a check for the whole thing. (but no interest) Can you tell I have been there, done that?
@dragon54u (31633)
• United States
2 Sep 10
Yeah, I wondered what they would do with that extra $1500!! I bet it goes in a general slush fund or something. I wonder how many other people this has happened to?
It's getting so that it's almost a full time job to avoid being ripped off or stolen from.
I hope people read this and pay attention.
I hope people read this and pay attention.@dragon54u (31633)
• United States
2 Sep 10
Gerty, that's good to know! A couple years ago they sent me a refund check and I wondered then why they had to to that, that they should be accurate enough not to have that happen. Thanks for telling us that!
1 person likes this

@KrauseHome (36445)
• United States
22 Apr 11
I hope by now you have gotten some of these issues resolved as anytime something is going up like this, it can be quite frustrating for sure. Especially if it is hard budgeting things as is. I know pretty soon the closer we get to owning our house 2 yrs, these are things we know to start really looking at. I just wish sometimes when they send you offers to refinance you did not have to go back to 30 yrs. especially with the interest rates continuing to stay so low.
1 person likes this
@dragon54u (31633)
• United States
23 Apr 11
Yes, I did get it resolved. It's unfortunate that we have to fight to keep our hard-earned money from people who want to steal it or are just careless with it!
@3SnuggleBunnies (16374)
• United States
2 Sep 10
OMG! I'd be so mad! $300 that's alot to come up with every month to make up for their miscalculation! Thankfully it's only $70 but it's still $70 you have to take from somewhere else in your budget KWIM?
Ours goes up a few dollars a year usually they adjust just for cost of home owners insurance going up a few $ & a smidge on propety taxes. Ours went up $9 a month this year wich isn't bad but if it goes up we always seem to be about $65 short on property taxes every year.
Last year though a gal I know refi'd and they messed up her escrow too and charged her another $200/mo that ment no groceries for several months for her family because of their error.
1 person likes this
@dragon54u (31633)
• United States
2 Sep 10
So it's not just me? Oh, that makes me furious. These people are supposed to be professionals and know what they are doing but I guess that is an outdated expectation.
I have a mortgage application that I got from my credit union, I'd love to refinance with them. I no longer trust my mortgage company. I should not have to inspect each thing they send me with a fine toothed comb!
@3SnuggleBunnies (16374)
• United States
4 Sep 10
Sadly we need to inspect everything with a fine tooth comb! Only problem is alot of that stuff is sooo boring & or in legal lingo that a regular schmoe would have no idea what half of what is in the fine print... wich I don't think is fair.
GL w/ the refi!
@Shellyann36 (11383)
• United States
14 Apr 11
Wow they were really trying to ream you good fashioned! I am glad you took the time to go over the bill and call them on it. Just think of how many unsuspecting people will end up fattening the purses of the mortgage companies for these types of errors. It is really a shame!
1 person likes this
@dragon54u (31633)
• United States
14 Apr 11
With money as tight as it is these days we really have to watch everything! I hope you'll look over all your bills when you get them, especially the credit card and utility bills. I've found errors in my utility bills, too.
@Shellyann36 (11383)
• United States
15 Apr 11
Oh yes I always look over my bills. It seems that the phone company takes a liking to billing me for extra's ever few months. I have to call and get things straightened out and then a few months later they do it again! I get aggravated with it but I would rather deal with the hassle than pay the money. I always check my bank statements but I do not have any credit cards. I got rid of cc's long ago!
1 person likes this
@hardworkinggurl (37062)
• United States
2 Sep 10
Wow this is valuable information as so many of us needless to say get our bills and because we are struggling to juggle month after month really do not examined thoroughly.
See you have proven that not everyone is perfect not even the big business companies, therefore thanks friend for the wonderful advice as in end we can only gain or just lost a telephone call, but will put our mind and pocket books at ease. 
1 person likes this
@dragon54u (31633)
• United States
2 Sep 10
Yep, don't trust anyone.
I think most of the people they hire are just barely functional. It used to be they required some education but no more--they train them themselves and tell them only what they need to know for their little niche. People are careless. Watch out! Glad you read this and got some good from it!
I think most of the people they hire are just barely functional. It used to be they required some education but no more--they train them themselves and tell them only what they need to know for their little niche. People are careless. Watch out! Glad you read this and got some good from it!@hardworkinggurl (37062)
• United States
2 Sep 10
Ya betcha and will be happy to share with others. Thanks 
1 person likes this
@peavey (16936)
• United States
2 Sep 10
I agree, we need to look over every statement and transaction there is and that includes bank statements (they do make mistakes), utility bills and everything. Workers are becoming less and less competent, it seems. It's frustrating to always have to double check everything, but we need to.
1 person likes this
@dragon54u (31633)
• United States
2 Sep 10
We should not have to be so meticulous but I guess someone has to. Workers are nothing like they used to be--they don't care about quality, just get through the day with as little work as possible and collect the check. 

@GardenGerty (169406)
• United States
2 Sep 10
Wow, I find that $70 even to be unacceptable. We have had maybe as much as a $30 fluctuation, but never more. I think the laws have gotten tighter, as well, because now, instead of breaking up an overage to give it back, month by month, they have been known to write me a check for a couple of hundred dollars. If your escrow account is ever a certain percentage above what is necessary they are required to give it back as a lump sum.
1 person likes this
@whiteheather39 (24403)
• United States
2 Sep 10
So glad you manage to get to the bottom of the increase. Something similar happened to me when they paid my homeowners insurance twice which caused an escrow shortage. I go over every bill with a fine toothed comb and will question it when a bill suddenly jumps even $10.00.
1 person likes this
@dragon54u (31633)
• United States
2 Sep 10
Me, too, I caught a $2.91 charge on my credit card once. I'm very protective when it comes to my money! I don't worship it or anything but I appreciate its value.
@sid556 (30953)
• United States
3 Sep 10
Hi Dragon,
I have to be fair here and say that the people that do these jobs are just human and not above making mistakes. I worked in insurance for many years. I will never ever ever forget one very horrible mistake I made that really made life miserable for a customer. The man needed an SR 24 (I could be wrong on that form #) It was a form that allowed him to drive farm equipment. We had several forms for various things and all were SR-something or other. Well, I issued this man an SR-22 which is the most common one. It is issued to those that have bad, high risk driving records. Not only did this man's auto insurance rate go right through the roof but he was not legal to drive his farm equipment. I truly messed up this poor mans life by just typing out the wrong colored form. These forms are all identical except for their color and the number. I corrected it as quickly as I could but lost him a lot of money in the meantime as his farm was his livlihood. I'm telling you that was 23 years ago and I still feel bad when it crosses my mind. I work in the public still and it is so easy to make a mistake even though I've been doing this job for years.
1 person likes this
@dragon54u (31633)
• United States
3 Sep 10
We have so many forms I imagine it's easy to confuse. But this was a mathematical mistake, entering property tax twice. I would imagine that there is a check option that would check the figures. I think this is just incompetence, overriding the checking option because of laziness or ignorance. I don't trust this mortgage company--it's a huge monster mega bank. I'm looking for other re-financing.
@savypat (20216)
• United States
3 Sep 10
This is such an easy mistake for the lenders to make, they often have parttime help that comes in to post just the tax amounts. I wouldn't leave a lender for that, besides the expense of getting a new loan can be large. What I would do is take care to be responsible for my own tax account. You get these figures at least once a year, because they are often deductions for your income taxes. So recognize that all lenders make mistakes and become pro-active.
1 person likes this
@dragon54u (31633)
• United States
3 Sep 10
Nope, I'm not gonna cut them any slack. This was a HUGE mistake. I'm applying for refinancing at my credit union. Monster mega banks don't care about me and when they screw me I'm gonna go elsewhere.
Good think I inspected the statement!
@Anora_Eldorath (6028)
• United States
2 Sep 10
Dragon-
I agree with having your tax bill paid seperately from your mortgage. I wish all people did this to be honest because it would help them understand how little their property tax really is and would stop voting against them when local elections are held. I've seen and heard so much as a teacher in local elections that it really makes me sad when I hear about people griping about their property tax and how they shouldn't have to support other people's children. Most of the time the argument comes from folks who are done raising their children or from those who have no children at all. They seem to forget that we're all here together and if we don't all pitch in nothing would ever get done.
So, as for watching people I support that. I personally don't trust the banks right not so I can understand the fear. However, now that you've straightened out that matter perhaps taking a new perspective on property tax all together would help when tax time comes.
Namaste-Anora
1 person likes this
@dragon54u (31633)
• United States
2 Sep 10
I don't like my property taxes going up but I always, always support school taxes and will vote for them every time. Our children are our future and I'm not going to sacrifice their education so that I can save a couple bucks on my property taxes--the trade-off is NOT worth it! The neighbor's child that you support today could be the child that does NOT rob you in ten years or the child that grows up to be a great person--or just one that becomes a wonderful parent and raises healthy and well adjusted children.
I don't trust banks either. That's why I'm going to try to refinance with my credit union!
@dorannmwin (36392)
• United States
2 Sep 10
And to think I was upset this year when our montly payment went up just 18 dollars a month on account of the projected escrow deficit. I had actually intended to pay our up front, but my husband ended up having to have emergency surgery and that put us behind with everything. That said, I always look over my mortgage bill with a magnifying glass to make sure that there is nothing that is wrong with the way that I am billed. I would love to be able to refinance at this point because of the lower interest rates, but I don't think that it is an option right now.
1 person likes this
@dragon54u (31633)
• United States
2 Sep 10
When I refinanced back in February, there were no fees except $160 to the title company. I'm sure you could find a good deal. Do you belong to a credit union? That's where I'm going to try, I trust them a lot more than a giant monster mega-bank like I have now.
@pinksplotch (268)
• Quezon City, Philippines
3 Sep 10
things like this shouldn't happen because money is a serious issue for some people. especially to those who trying to live frugal. i'm glad you kept alert on this one. thanks for sharing this valuable lesson.
@dragon54u (31633)
• United States
3 Sep 10
I'm glad to have reached a few people! I check everything, especially my credit card bills, and have saved a lot of money by being distrustful! 














