People & Business

India
September 9, 2010 6:51am CST
people do not want to communicate with an organization or a computer they want to talk to a real, live, responsive, responsible person who will listen and help them get satisfaction.. what's your opinion...
2 responses
@bird123 (10658)
• United States
11 Sep 10
You are so right, however, business cares mostly about making money. It's cheaper for a machine to talk to you. Now if we could organize people into only doing business with companies that used people, we might change things. Of course, there are those who want to get the cheapest price for what they buy. That brings things back to it's cheaper to have a machine talk to you. No, it's not pretty but it's reality.
• India
10 Sep 10
dear nitishanigam your view on subject it very good thank for sharing your views.