Why Should I Pay For Your Faults?

Hi sweetie. Don't i know that problem to well. Clients do not want to hear what problems you have. They want their work done. I sometimes feel like strangling my provider and fire the government. Luck to you. TATA.

First off thesids you changed your avatar... , lots of changes for many of us. Oh my gosh see I only earn any form of money online and a few months ago my Comcast was down in my area for four days. I screamed, yelled and then patiently awaited. Did the Comcast people care. No, they kept switching me from representative to representative saying I am sorry. Well sorry does not cut it. What did I do, I went nuts, did a ton of extra housework, was ready to chew my nails, but knew I could not do that so I just kept busy but hurting every step of the way. I was told they would credit my account with $2.00. OMG what am I suppose to do with $2.00. There is nothing we can do when such arises, just muddle through and hope that clients understand by producing yet more better work so it compensates. So to a sense we do suffer to please when it is not our fault.

Hi Thesids, Love your new avatar! Ok, no you should not have to pay for the shortcomings of your service provider. Likewise, your customers should not have to pay for the shortcomings of your provider either. You should demand that your provider give you some sort of rebate for the bad service or find another provider. Is there another provider in your area? Now for the other side...the clients. Here is where you need to use your charm. Tell them right from the start that your provider sucks and there is the possibility of delays that are not in anyway your fault. Also, document all the times that your service is down.

hi thesids yes I feel the same way. If I were in your situation and the delays are clearly nothing you have done you really should not have to pay for the disconnections and power cuts. but try to make others understnad that lol.if your data card is on the motherboard and running slow you need to invest in a new data card. I had a problem getting on the internet and We eliminated all other causes and found I had a bad internet card on the motherboard, my son put in a new internet card and all was well again. hope you can find some solutions.

I had loads of problems recently with my service provider --- worth praisable is their patience ... they sorted all my complaints in time and now i seldom face any difficulty!It is never easy to deal with customer care people who are so used to come up with excuses.Hope you hop onto a better service provider ... that saves lot of time for you.Great day.

The only solution I can think of is for you to change service providers. You client don't care how you do it as long as the work get done. Your internet connection is the least of their problems and if you want to keep your clients happy then you have to deliver as agreed otherwise you will have one unhappy client. Unhappy clients are bad for business.

Hello Sid, We had a broadband connection at home but it has not been working from the last June 2010. We registered many complaints regarding the same, the main problem was the engineers wanted to visit the place and in day time nobody stays at home. So the bad connection remained like for this reason then in October we shifted our home and the telephone is yet to be shifted. (We have given an application in last week for shifting our land phone). Just think we paid for the broadband connection along with telephone for this whole duration. My hubby talked the authority when he gave the application for transfer, our broadband was not working for long time and we wish to cut the services and need the telephone connection only. The official told him that they will check their complaint register and if a person visited our home find a locked home then it should be in the register, if nobody visited our home and did not attend the complaint then they will think about the refund for the broadband connection. We are waiting for the final result. In your case, you have to answer for the delay in work and you are not responsible for the delay. I felt your customers should understand your situation as the problem is beyond in your control.

Hi Sids, it is called trial i guess. if i have to fill the gaps and suffer due ti the faults other, i will surely try other connection. how ever i think that -if i were in your situation- i am deserve to be blame cause i use poor connection. that makes me think to change it or to improve my poor connection. you can search how to improve your speed connection in search engine

I have had issues with my connection too and I don't think it's right at all that we should have to just be ok with it. We pay for a service and they should at least try to make sure we get it. Our livlihood can sometimes be based on their services and that is where the real problems come in. I think they should be out there right away finding out what is wrong..it might be an outside line issue.

hi, i have the same problem, well its kinda sad but there is no way i can solve mine, because when we enter a job we have to fulfill the requirements and to do that we need to analyse the job full and put all constrains into place before giving a time to complete the job. if the time we take to complete the job is longer than we estimated then we have to take the blame. if the boss sets the time then and we cant reason with him/her. then the boss is unreasonable. good luck with your job

hello thesids, I like your profile picture here (hehehe) Okay..the best solution is,let's set up a new network connection. I will send signal to your connection as i have router here at home (hahaha) And i am enjoying my network provider for good service (well,poor connection happens before,until i changed my homebase) ugh!!! or else i will throw bomb to their cell sites Have a great weekend dear

I know what is a power cut here : a 1 or 2 s cut that shuts down the desktop and resets the router every 3 or 4 years. I read the speed of your connection in another box, and I will not tell you what sort of internet connection I have : you would be jealous . Nobody likes to be blamed and to pay for the faults of others. Maybe should you recruit somebody just to be able to blame him/her by phone for these faults ?

Hi dear, Finally you are back in your shape. You look like my old friend, and the moment I saw the avatar, I just chedked the profile, then I sway your name, Oh, it is Sid only!!! - I didn't recognize the change from the photo, not joking, true. I had this friend named (Thampi), who was a writer, (no more now) and you exactly resembles him. .... Pay for your faults..... It is our practice that we have to pay for their mistakes. This is the principle which runs the world now and earlier also. This is the way the system works. They made the business for their profit and not for the customer service or satisfaction. There is no dedication or real service. They are much keen on something else, where if the 15th is your due date, where the fine/penalty of Rs 50 is charge or not. Their the they will show their experties and efficiency. Also, if you don't make the payment in time and also made in time and not reached to their account in time, and you say 1000 of sorries, they will listen first for all your sorries, and finally a fine of Rs 50 will not waive you. It is now their side. We know that if we throw a cat on to the air, it will bounce on their 4 legs/hands. Throw in any manner, cat will stay stand on 4 hands. Means, our complaints or empathy has no value. Whether it is power failure, computer problem, internet problem or whatever it is, we have to answer for it. If we get late to office, we have 100s of reason, trains were late, got up late, traffic jam, not well, no water, bus late, oh a list of reasons - but who has to time to listen any reason - are you late or not. Only one answer yes/no. Simply agree to it. Here in your (our) case also things are the same. we are dependents. In front of these corporates, what we are? Nothing. Just tune to the dance or dance with the tune. Means, we have to re-plan or shape our situations and conditions as per such situations. An answer is to be leveled to the circumstances and think what we can do in such situations. Our logical move - nothing can help other than this. As long as we depend on our basic things, we cannot act on it, just move as per their tune, or what else. Thank-s

Hello there my dear friend! So you really changed your avatar! Amazing look my friend,lol! I already commented about you with your long hair in my discussion. Honestly my friend,it's really a big problem on our side if we don't finish our work due to some internet connection problems. Given the fact that we always encounter this problems in internet connections,it is still our responsibility to finish our work. Can't blame the client if they will get mad at you especially if you have a deadline for it,business is business,right? Put it in vice versa,what would you feel if your employee wasn't able to finish his work just because of the internet connection problems...I guess you would say you could have done anything for it just to meet the deadline. See you around my dear Sids!