Changed Phone Plans

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I had an account with T-Mobile for over 5 years. I thought they gave very good customer service so that was the main reason for staying so long. Then I got my son a phone for Christmas last year. This naturally started a new 2 year contract again. That did not bother me. While I was getting the phone customer service asked if I would take the web. I asked him if the phone had to have it. He said no but that I got it free for 30 days anyway. So I said ok. BIG mistake. Give my son his new phone, tell him he has 30 days to try the web out as it was only 15.00 for like 2mb. Thats not much but there was no way I was going to pay another 40.00 for unlimited web. So after he had it a few days he said Mom I really don't use the web so you can cancel it. I said ok. I left it on there a few more months just in case. Well, I had the phone insurance on both or phones, and we got a notice that the insurance was going up 2.00 a phone. So I called and canceled the insurance. what was really funny was there was a plan that was not mentioned in the letter for like 4.69 a month from what the insurance lady told me. I was nice and thanked her. So then after discarding the insurance I talked to T-Mobile again and asked them to take the web charge off of 15.00. Oh no they said they could not do that. that the phone my son had Had to have that web. I told them what the rep said when I initially bought the phone. So figured that just let it go. Well the straw that broke the camels back was when I got my bill to pay on Oct.1. Got my bill in my email as always, and opened it up and told me my bill was ready I went over to make sure how much it was. when I logged on they had changed due dates to the 25th of Sept instead of the 1st of each month. Well I get my SS check and it comes on the last week of the month. So I was never late ever on a payment. I called them, and said there was a mistake on the due date on the bill that my payment has always been due on the 1st. the rep says well since the merger with AT&T the due dates changed. I said whoa wait a minute the merger has been stopped for now as its been all over the news. He said Well the dates changed because of the merger. I said who do I talk to about getting my due date back to the original. He turned me over to accounting. So now I am talking to a lady. She explains she cannot change my due date. I gently remind her how long I have been with the company. Did not matter they were not going to accomodate a good standing customer with good credit with them. so I did not argue with her, I just told her that I would be leaving T-Mobile as soon as I could get another contract. She informed me of a penalty on releasing my contract. but what she was NOT ready for was the fact that I had already figured up what the next year and 3 months would cost and that I would be out 1500.00 anyway and releasing the contract I would save approx $700.00 after paying their precious penalty charges and switching plans to boost mobile. I said have a nice day and hung up. Well yesterday I went in to Boost Mobile and got unlimited everything with unlimited to Canada for only 55.00 a month. When the poor girl at the office tried to call T-Mobile to get my number switched to them, they are not being to graceful when you change plans. But if you think about it, I paid them on the first of Sept, and they wanted ANOTHER payment on the 25th before I even got my income in. so basically if you think about it they are getting two payments in one month Or I should say you are shoveling out 2 payments out of your income in one month. So I am on a no contract plan and I will never go back to a contract phone again. Has anyone checked when their bill is due this month? Its totally crazy!