I forgot my ATM password!!! huhuhu
@LetranKnight25 (33117)
Philippines
April 25, 2012 9:37am CST
Hello Lotters,
Tonight I was thinking of checking my Union bank cyber eon account's profile since it's only lately that i thought about it. the problem was that, when I was typing for my Username and the PIN, that's when i thought, i forgot about it, TOTALLY!
I tried to find the paper which stores the only information about the password of my new debit card last year. guess what I COULDN't FIND IT!
Hard to believe but I know it's my FAULT. am gonna try to call the customer service to see if there is another remedy, otherwise, i might spend money again to replace it with a new card and a freaking new PASSWORD..
Any advice would be helpful. am using Union Cyber Account Debit Card..
Hard to believe but I know it's my FAULT. am gonna try to call the customer service to see if there is another remedy, otherwise, i might spend money again to replace it with a new card and a freaking new PASSWORD..
Any advice would be helpful. am using Union Cyber Account Debit Card..1 person likes this
14 responses
@jazel_juan (15745)
• Philippines
26 Apr 12
oh my! maybe you should call customer care indeed as when it comes to bank passwords they can be pretty strict but i will try asking my friend who is a teller in Union Bank.
@jazel_juan (15745)
• Philippines
2 May 12
There is a form you need to fill up there and of course 150 but i guess they will look for some identification, so you should bring always.. 
i asked the teller as she is my "kabarkada"
i asked the teller as she is my "kabarkada"@jazel_juan (15745)
• Philippines
26 Apr 12
My teller friend told me you could have the pin back but you have to pay P150!
@LetranKnight25 (33117)
• Philippines
2 May 12
Hello 
Jazel_Juan, I just wanted to say thank you for asking you're teller so that i might prepared myself to make sure that i can get an atm password. is there anything else that I should bring besides the 150p? because they might think i stole the card, but for this once i will bring my valid ID's. have a nice day and thank you.
Jazel_Juan, I just wanted to say thank you for asking you're teller so that i might prepared myself to make sure that i can get an atm password. is there anything else that I should bring besides the 150p? because they might think i stole the card, but for this once i will bring my valid ID's. have a nice day and thank you. 
@CTHanum (8233)
• Malaysia
25 Apr 12
I have the same experience but it happened to my ATM bank card.(^^)
I still can remember how I felt that day-stressed, panicked, mixed feeling and at the end of the week I need to go to the counter to reset the password. About forgetting online password, you just need to call the customer service line. They will know what to do and help you to reset the password.(^^)
@CTHanum (8233)
• Malaysia
26 Apr 12
That is what happen when my sister got the same problem and asked them what to do since she can't use her card to withdraw the money. She is really need that money on that time and if she need to get the new one it will take a week and that will overdue the dateline. Luckily the call center people said that she just need to get to the main branch and they will fixed the problem at once.
@LetranKnight25 (33117)
• Philippines
1 May 12
Hello CTHanum, I don't know if i had the same feeling but am glad i didn't loose my card and only the password of it. I haven't really called them yet because there are other things that i need to do before this. well, i will make time to call the customer service before i could always consider going to the bank personally since the atm password is a sensitive thing. have a nice day.
CTHanum, I don't know if i had the same feeling but am glad i didn't loose my card and only the password of it. I haven't really called them yet because there are other things that i need to do before this. well, i will make time to call the customer service before i could always consider going to the bank personally since the atm password is a sensitive thing. have a nice day.
you can try hypnosis who can help you to remember the password
but maybe pay for the therapist is more expensive then call the customer care@LetranKnight25 (33117)
• Philippines
29 Apr 12
Hello Ifa225, at least in a very indirect way you're right this might actually helped me reduce a huge temptation of loosing more money earning in social earning site like mylot. nah, i don't to pay a lot more money just to have my memory remembered besides, maybe a good will come out of it. have a nice day.
Ifa225, at least in a very indirect way you're right this might actually helped me reduce a huge temptation of loosing more money earning in social earning site like mylot. nah, i don't to pay a lot more money just to have my memory remembered besides, maybe a good will come out of it. have a nice day. 
@LetranKnight25 (33117)
• Philippines
7 May 12
Hello MS-pitot, I haven't yet because i need additional funds to prevent myself from paying the teller with regards to the password acquiring. i hope i don't get into trouble by simply getting my password back.
@LetranKnight25 (33117)
• Philippines
29 Apr 12
Hello ryanong, Yeah i have the money for this but right now i can't afford to have this request since i would have to withdraw it from my bank account and paid 90php Fee. I would probably think of doing that next month since I am saving money lately. I will bring some valid ID's to compensate with this lost. but i hope the teller would believe me this. have a nice day.
ryanong, Yeah i have the money for this but right now i can't afford to have this request since i would have to withdraw it from my bank account and paid 90php Fee. I would probably think of doing that next month since I am saving money lately. I will bring some valid ID's to compensate with this lost. but i hope the teller would believe me this. have a nice day. 
@befrindwithme26 (5805)
• Philippines
26 Apr 12
Well, i also had problems to log in online same with your card eon.
It says expired but i don't remember how can i do it this.I don't log in any more because of i don't have password in me forget it.
@LetranKnight25 (33117)
• Philippines
2 May 12
Hello bfrindwithme26, I remember the last time I couldn't enter my password in my bank account i had to call the customer representative a couple of times just to remember it right. i wish had written it instead of just takign the word for it, but theres nothing i can do now as i needed to make sure that i can save. have a nice day.
bfrindwithme26, I remember the last time I couldn't enter my password in my bank account i had to call the customer representative a couple of times just to remember it right. i wish had written it instead of just takign the word for it, but theres nothing i can do now as i needed to make sure that i can save. have a nice day.@befrindwithme26 (5805)
• Philippines
2 May 12
Okay,did the eon representative give the password to you?I have not try to ask them about my losing password.Don't know if they know it or not.
@lynboobsy11 (11343)
• Philippines
26 Apr 12
ohh that's sad I hope you can recover it. It happened to me one time until the ATM eat my card because I type the wrong pin trice. Luckily I already put it on my reminder that's why I can used it again.
@LetranKnight25 (33117)
• Philippines
29 Apr 12
Hello lynboobsy, It's really sad that i forgot to put it even in my cell phone or computer, but i guess things just happen for a reason.after paying 3 dollars and getting my ATM PIN, i'd promise to myself that i will always put a reminder and never falter again. so sad this had to happen to me. have a nice day.
lynboobsy, It's really sad that i forgot to put it even in my cell phone or computer, but i guess things just happen for a reason.after paying 3 dollars and getting my ATM PIN, i'd promise to myself that i will always put a reminder and never falter again. so sad this had to happen to me. have a nice day. 
@tess_quinain (1148)
• Philippines
26 Apr 12
sorry to hear about that LK..been there done that. LOL! I ended up wasting money due to that reason. I have no eon account yet but i hope you will remember it. Or try to find the papers again. Goodluck!
@LetranKnight25 (33117)
• Philippines
1 May 12
Hello tess, I wonder how did you handle this situation? just like to know because this is the first time that has ever happened to me and i still can't believe it though. thank you i will try to remember it. have a nice day
@myfb2009 (8296)
• Malaysia
26 Apr 12
Letran, don't worry. You don't have to spend extra money for this matter. I hope by now you have contacted the customer service to resolve your forgotten online ATM password. I ever happened once and i immediately contacted the customer service and she managed to help me restore back my password. I am happy that until today i can still access my that account without any problem. Hope you will jot down your password in some safe place for future reference.
@LetranKnight25 (33117)
• Philippines
2 May 12
Hello Myfb2009, as for my online ATM password i think i may have to do something with the atm debt card i have. the problem with me was that I didn't have money in my debit card for months that i ended up forgetting about them. yeah, i hope so, otherwise, it's gonna cost me trouble in the future. Have a nice day.
Myfb2009, as for my online ATM password i think i may have to do something with the atm debt card i have. the problem with me was that I didn't have money in my debit card for months that i ended up forgetting about them. yeah, i hope so, otherwise, it's gonna cost me trouble in the future. Have a nice day. 
@airasheila (5454)
• Philippines
25 Apr 12
Good day LetranKnight25,
With reference to your main topic, it is really a time consuming activity whenever that situation arises. However, lapses in our memory do comes so it is better to have a list of our passcode in one book. Just making sure that book is privately kept in safe place. To your situation, it will be best to ask assistance to the bank itself, so you can be sure that you will get the right solution.
@LetranKnight25 (33117)
• Philippines
1 May 12
Hello Airasheila, you ca tell it straight that i had some lapses onmemory with regarding this one. it's horrible and sad that i need to pay three dollars just because i need to get the password though. but i need to go there and then ask for it personally. anyways, Have a nice day and thank you.
Airasheila, you ca tell it straight that i had some lapses onmemory with regarding this one. it's horrible and sad that i need to pay three dollars just because i need to get the password though. but i need to go there and then ask for it personally. anyways, Have a nice day and thank you. 
@Archaiwy (599)
• China
26 Apr 12
Hi. I also meet with an awkward situation.Several days ago, i checked an insurance report of mine. I found i would go to the office in one month . And then i put it away but before i did it , i thoughti should put it in a safe place in case i lost it. Guess what. when the time was due for that, i could not find it anywhere. I forgot where i had put it. So i had nothing to do but go to the office to report the loss.
@LetranKnight25 (33117)
• Philippines
29 Apr 12
Hello Archaiwy, Damn! you put it where it should have been found the way it was put? i don't know why i have forgotten about it.it's like de javu for me all the time when ever i put the stuff on the area. I have been doing my best to make sure that i put stuff the way it supposed to. not to mention if you actually forgot them though. Have a nice day.
Archaiwy, Damn! you put it where it should have been found the way it was put? i don't know why i have forgotten about it.it's like de javu for me all the time when ever i put the stuff on the area. I have been doing my best to make sure that i put stuff the way it supposed to. not to mention if you actually forgot them though. Have a nice day. 
@Tamosree1993 (1525)
• India
25 Apr 12
Hello friend,
It is very sad news. I don't know any idea.
Have a nice day.
@Iynna12 (67)
•
25 Apr 12
I thinkyoushouldcheck your drawersI usually keepmy passwordwithmy identity card
@LetranKnight25 (33117)
• Philippines
1 May 12
Hello Iynna, i guess you are also right about that in terms of checking my drawers. i just can't believed i lost my damn card password though. thanks for the advice. have a nice day to you
@honest_efforts100 (1607)
• India
15 Oct 12
You can"t find your current PIN.You can contact the bank and have the number reset. This can be done by visiting any branch. It maybe be possible by contacting the customer service department. There should be a toll free number on the back of the card, and they are open 24/7. Be prepared to verify your identity by providing personal information.
