This is effin' crazy!
By Resy King
@resy21curapika (2151)
Pasay, Philippines
May 2, 2012 12:27pm CST
One week of work and I'm so dead tired.
I would like to rant about work but there's nothing to rant about in my present work. The job here where I'm at if better off than the previous one. If ever I'm still with my previous company; I would earn a lot here in this site by ranting their everyday issues in life at work which is completely reasonable.
I was working quietly for the pasr 2 days at that company as a custome rservice rep until I got promoted wirh a "rewarding" posiiton to help other agents. My goal there why I took the position before was to make a huge change with the management's line of business and workarounds and how to make it better for everyone. As being an agent alone, I have a lot to rant in behalf of everyone who's in the production floor.
I'm a pro-agent supervisor. Without treating these agents with proper compensation, they will not work hard, they will not produce good numbers and there will be no progress for business. Most of the management have a lot of metrics that they're pushing agents to comply with everything. Company rules, we know that we should abide as they won't be push to work harder.
I've tried to voice it out to at least lower expectations as they intend to overshoot it for some priority purposes and such. Also I tried making the process easier for escalations and such. But the management won't bother looking at the benefit if it.
In the end I left the company. I grew tired. If you can't take the heat get off and such. I just felt pity for my former agents who's also ranting about it. Called this topic; "ranting in behalf of everyone" thuogh.
How do you voice out management issues like this? Once I have remembered that it was been raised to Human Resources Management but they can't get a concrete proof about this. Your share of thoughts will definitely help. Thanks!
1 response
@rewardsinlife (1132)
• United States
2 May 12
You really can't win in a situation like this. Just leaving was probably the best thing you could do if you just couldn't take it anymore. The only way you can change anything in work life is if you are the top dog, or the highest boss of that area. Otherwise, you might as well forget it.

