Some people are so rude
By Suggar
@Suggar (3606)
Bulgaria
July 22, 2012 8:36am CST
Well, I don't like rude people. But they are all over. Some of them work in stores for food, others do different kind of jobs, but look so unsatisfied of their life like when I go and expect to be services it's my fault that their life totally sucks.
I am shopping food mostly of only one store, which is in our building. When I first started to shop there, all of the people working in the store were very very kind. I had even the habit to buy a box of cookies or something to cheer up their day a bit. I myself have been working in a store for food few years ago and I know how it feels people to bother you for whatever, or everyone to request things from you, like you are there only to serve the one who asked any help. So I loved when I felt like I can do something about them in exchange for their great attitude for me as their client, to leave something with the bill for paid stock and to see the smiles on their faces.
But few months after I started to shop there I saw a woman, middle age, black hair, very short tallness, that when I talk to her what I want, she never try to give me the amount I need. Like as example if I have been ordering half kilogram pork, she would give me 600 grams instead of 500 which I needed. It was o.k. as long as I had enough money to pay the extra too, not only what I needed, but it started to bother me in a while. I was always entering the shop with a smile on my face, saying hello to everyone and I never expected to have extra well service because I have left things there for the workers, I just wanted my requests to be heart. There are things we can't take from the store alone. Such as meat, mince, traditional cheese you have to ask someone to give you, because these things stay behind a stand and the workers has to check the weight and put a stick with a price. That's where the woman with the black hair, the short one works, she is always there. I go there, say hello and ask of what I need, she put some weight of what I requested (close amount to what I wanted) and never cared to ask me if it's too much or I am o.k. with the bigger amount. I catch myself now, one year later, saying to everyone who is not very good with the weight meter it's all cool and it doesn't matter if they have put 100-200 grams more, but not with her. Because she has been very unkind with me for all of this time, I always check how much she put and what she does before giving me what I wanted.
And it makes my mind think of why these people are like that ... If they are not pleased of their salary - they can quit or ask for a bigger one. But this is not a reason the clients to be the target of such attitude, because actually we, the clients, are the reason these women to receive salary, we pay it with our money buying things from the shop.
1 person likes this
4 responses
@CTHanum (8233)
• Malaysia
23 Jul 12
HI sis!
I hope she did not do that on purpose in order to make you pay more. But it's not good as it shows that she is not an honest person. It great that you know she put extra weight. But what about others who don't care to check it? I can't say much about people who serves others like in store or restaurant. Because they might too tired and bored for the same activity they need to do but it will give more advantage if they serve honestly, with smiles and feel happy doing it.(^^)
@Suggar (3606)
• Bulgaria
23 Jul 12
The problem is not that she is putting extra weight for me, I mean she is not taking more money to put them in her own pocket, I started to get annoyed of that when I had to cut some small things of my shopping list, because she didn't ask if it's o.k. to stay the weight little higher than I wanted it.
@Suggar (3606)
• Bulgaria
23 Jul 12
Excuse me I have any problems understanding your posts, but your English is much more better than mine, so I had to use dictionary to try and understand what you mean.
When I have enough money in my pocket, it's all good. I don't mind them selling me more than I need. I have a meat lover at home and he feels like the meat is never enough. I am a cheese and salami, also yellow cheese lover, we also have puppy and we reward him with small yellow bits of whatever is good for him.
I mean there is no food which will become too much of having 100 or 200 grams more than I need, just the unkind attitude for me piss me off. Also once when I was talking on the phone with mom and I entered the place where is their stand and where this person is actually working, I saw how she was looking at me and discussing something with one of her co workers for over 1 minute, which clearly gave me the impression that she discuss me, anything about me. I think that was the moment when I really understood that she is acting bad with me because of any reason I don't know. I have been always nice with all of them. For me these people are working for money which doesn't pay their normal living and I treat them with respect.
@samson1 (738)
• Jamaica
23 Jul 12
Hmm, I wonder if that activity of marginally selling you more than what you wanted was a company policy. Guess what? I think this 'action' is deliberate strategy, based on a business policy decision.
On further examination of the facts as you presented it in your story, I think the Company took the 'business' decision that it is more economical to sell you (and any customer) the marginally over weight product, and prevent the company from being 'saddled' with the liability of shaving off the difference from the weight of that product!
Why? Because, the shavings/trimmings will become 'unsellable' wastage or scrape; which will eventually become spoilage, of which will become a liability to the company. Hence, it would be better to sell the marginally overweight product to the customer, than to 'absorb' the trimmings as wastage/spoilage- a physical tangible monetary liability to the company.
Therefore, this company can afford to accommodate this 'gentle' kind of 'forced sale' on you, and any other customer -whether you think of that action as being rude or not. This decision prevents the Company from: (1) incurring unnecessary monetary losses, and; (2) the situation where the company has to deal with the inventory of, and disposal of the trimmings/shavings from that specific product of which will eventually be 'deemed'- over time- as spoilage (a monetary liability) to the company.
This activity is strident business sense!!!
@samson1 (738)
• Jamaica
22 Jul 12
Ha, Sugar, should I say welcome to the club? The truth is, not many persons have 'bought into' the concept that once one operates within a service orientated environment, then exhibiting common courtesy to the client augers well for repeat business as well as the long term survival of the business.
Remember, crude behavior is always being exposed, and despite recieving uncouth behaviors from these persons who 'clearly' have not gotten it yet, the message is being transmitted! Never mind, if you do not like the service being meted out to you, you still have the option to spend your money elsewhere.
@Suggar (3606)
• Bulgaria
22 Jul 12
It is true, we still have choice to change the place where we buy things of, but still I don't believe rude people must be left working with other people like that, all day long.
If I had my own business and had a worker like that, I would be interested to replace him/her, instead of loosing profit because of bad attitude of my worker.
@samson1 (738)
• Jamaica
23 Jul 12
Ok then, great thought.., and I agree with you. All the best my dear Sugar
@Cutie18f (9546)
• Philippines
22 Jul 12
I am reminded of a very recent encounter I had at a food store where all the sales people are acting rude. There was not a trace of smile on their faces and they look like they hate their jobs of serving people. They don't seem to hear you the first time you request for something, you have to repeat what you have to say every time as they seem to be not hearing you. That was a very frustrating experience from people who are supposed to be helping you.
@Suggar (3606)
• Bulgaria
22 Jul 12
Cutie, if you have experienced the same, it means it doesn't happen only here.
I know the salaries in my country are very small and never enough for everything people need. Most of the time they can only pay their bills and have little left for fun, a specific type of living, but it's not better thing if you don't have a job, it's even worst.
From my experience, I have been working in shops only while I worked outside of home. And the second shop where I worked I became manager nearly one year after I started there, because I simply loved it to put efforts and make someone our client. Of course it was much different than selling food, because we were selling cell phones and such tools, but still with a little positive thinking these always angry people can make everything more pleasing for themselves.
Thanks for sharing
Thanks for sharing
@NailTech (6874)
• United States
23 Jul 12
They have probably done that here too as far as giving you more than what you need. It is trying to sell more forceably and it's not right especially if it is done every time. They might be told to do that by the boss, but it isn't right. I would just try to ask for a lesser amount than I really need next time and then maybe the extra they pile on will be the exact amount I actually want. How's that for outsmarting them? Haha. :-) There are rude people everywhere, too. I don't think there are many thankfully but online I have met many with my online business.
@Suggar (3606)
• Bulgaria
24 Jul 12
Actually here we say "taking the soul of someone with cotton". It's when you are so so kind that nobody can get mad at you. It is business policy and I really love it. Of course no one has to be forced to spend more money than he has, but if the attitude is good, nobody would notice that someone is giving them more weight than they wanted.
