What's wrong with my washer?

United States
November 8, 2012 4:14pm CST
I put a load of wash in this morning as usual. Went downstairs a lil bit ago to clear out the dryer and put that load in. Well the top of the load was dry in the washer, the bottom was wet. So I pulled out the heavy things like jeans to see if it was just to heavy of a load. It filled and now it just sits there doing nothing claiming it's on "wash". As it's filling it usually starts spinning and it didn't do that. I changed the settings from med to heavy to delicate, load sizes, paused it nothing.... it's just sitting there. Any suggestions what's wrong? maybe a belt of some sort? I don't know that I can swing buying a new washer since I just bought a dryer (to replace my 10yr old) last month and the washer is maybe 3yrs old. It's a top fill HE washer by GE.
2 people like this
5 responses
@katsmeow1213 (28716)
• United States
8 Nov 12
How cold is it down there? My washer did that and it turned out it was frozen. When it defrosted it was fine again and I haven't had a problem since last winter.
1 person likes this
• United States
11 Nov 12
My basement is only maybe 20 degree's colder than the upper floor, so never below freezing or anything so I don't think that is the problem. Is it that much colder in your basement compared to your main floors? Oh and was your electric fire place inferred or just electric? I've been meaning to ask you.
• United States
12 Nov 12
I hope your mudroom is atleast on concrete or on stilts of sort you may have to worry bout it rotting out too. We have been using one of those ceramic heaters in the living room to avoid using the furnace as much as possible. I wanted to get an inferred corner heater/fireplace/tv stand but it's like $500-600 way out of my budget :(
• United States
11 Nov 12
Our washer and dryer are in the mudroom which gets no heat at all.. it's off the kitchen which also gets no heat, but hubby's working on fixing that. There's no insulation in the mud room, and holes in the walls and stuff so it does get super cold. The basement doesn't even run under the mud room.. that's build directly onto the ground. So in freezing temps in the winter it can get cold in there overnight, but usually during the day it will warm up enough for the washer to thaw. We're working on insulating it more for this winter. Our electric fireplace thingy is all electric. Gives out a good bit of heat, but isn't hot to the touch at all! Perfect with kids around.
1 person likes this
@JenInTN (27514)
• United States
10 Nov 12
Maybe a belt. I had an incident where the water wasn't spinning out once. My girls wear those little no show socks and when the guy came over to check it out, he said there was something small stuck in the pump. I thought..oh lord..please don't let it be a pair of my special panties or something. Thank goodness it was one of their little socks. It cost me $70 but it was great considering I didn't have to buy a new washer.
1 person likes this
• United States
11 Nov 12
Thanks for the suggestion of somewhere else to look to see whats going on. Yeah you don't need anyone seeing your underwear either hard enough when the kids want to know what it is or how you wear it ect *LOL*
@GardenGerty (169439)
• United States
8 Nov 12
It does sound like a belt to me. Since it is only three years old do you have it under warranty? I am fortunate to have a friend who knows about appliances and he sometimes can fix them for me as well. Also if your machine has a computerized system it could be the computer, in which case it will be very expensive to repair.
1 person likes this
• United States
8 Nov 12
I'm hoping it's a belt too. I don't know that it's under warranty, we didn't buy an extended one. I think it is computerized to a degree. Because I can't set it to things like spin or whatever like you can with a regular knob one. I just set water level, if I want an extra spin or am using fabric softener, water temp, then just if the cycle is delicate, variations of cottons, ect... then a start/pause button. http://www.cmicdataservices.com/resourcefiles/ge/photos/blowup/ewa5600kww-b.jpg
• United States
12 Nov 12
could be the sensor.if it's stuck,it could be seeing the door as open and pausing it.
@rog0322 (2828)
• Cagayan De Oro, Philippines
9 Nov 12
Hi, I have a similar washer, it spins very slowly even if set to wash cycle, then stops. I tried to peek inside the mechanism and everything seems to be fine, belt drive, motor, wiring, the works. After consulting this with my technician co-worker, he suggested about an aging capacitor. I should locate it somewhere, take it out and replace it it with a new one. I should try it someday, maybe you have a similar solution, just a suggestion for I had not visually inspected your machine. You should take it to a qualified service technician to avoid further damage.