P20,000 charge for going over the data browsing limit
By jureathome
@jureathome (5361)
Philippines
November 28, 2012 7:34am CST
WOW! I was shocked to see a text message from the network saying we are to be charged 20,000 pesos more for browsing. And, the time range indicated didn't even reach an hour of usage. Is this for real?
I was using my husband's postpaid sim on my laptop to browse and play sims social. I've been using it since last week, but I didn't get any message like this. I just got a series of messages tonight and I'm scared about how he would react.
4 responses
@choybel (5042)
• Philippines
28 Nov 12
Really? Sounds ridiculously absurd. 
I think that it is just some kind of error in their part. It is best that this matter be settled immediately by putting this to the attention of customer care representatives of your mobile carrier.
I do hope you get this fixed soon, and do tell us how it goes, please. Thanks! Good luck!
I think that it is just some kind of error in their part. It is best that this matter be settled immediately by putting this to the attention of customer care representatives of your mobile carrier.
I do hope you get this fixed soon, and do tell us how it goes, please. Thanks! Good luck!
@jureathome (5361)
• Philippines
30 Nov 12
It really is ridiculous.
We're still waiting for a word from the person incharge in the office to check it with the service provider. I hope it was just an error.
@romzee (937)
• Philippines
28 Nov 12
This is not surprising now a days because I have read a few times in news someone receiving bills in millions of dollars! If it didn't reach even an hour of usage then there must be some errors in computer computations. You must talk about this with your husband and clear up all about this messages with his provider.
Have a nice evening.
Ciao!
@jureathome (5361)
• Philippines
28 Nov 12
Really?! So, it does happen often, and it may be an error? I really hope so. I don't want to be charged unreasonably.
@beamer88 (4259)
• Philippines
28 Nov 12
Yeah, you better call up your service provider and clarify this text message you got. In the meantime, I think it would be prudent to refrain from using your postpaid sim until everything's cleared up. But I also think you should tell your husband. He'll find out eventually, so it would be best if it comes from you.
@jureathome (5361)
• Philippines
28 Nov 12
Oh yeah, I told my husband about it, the very minute he woke up. He reported it to the person incharge at their office. The plan is company-provided.
@mrsuniega (786)
• Philippines
28 Nov 12
so this means that you are in a post-paid plan? what is your ISP? I think 20,000 is too much, you have to confirmed whether your bill is right. its too expensive.
@jureathome (5361)
• Philippines
28 Nov 12
Its a postpaid mobile plan. I don't really know exactly what plan he has, because it was provided for by the company. He allowed me to use it for browsing while he's sleeping. He also wasn't expecting such message because he's previous sim didn't have any limits.
